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Concord Auto Protect: Start Saving on Car Repairs

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Concord Auto Protect: Start Saving on Car Repairs

Concord Auto Protect: Start Saving on Car RepairsConcord Auto Protect: Start Saving on Car Repairs

Pros

Generous rental reimbursement
Choose any repair shop
No transfer fee

Cons

The only offer three plans
High upfront payments
Limited plans to choose from
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Quick Stats

BBB Rating
B
Cancelation option
Yes. You get a full refund within 30 days; otherwise, the the refund is prorated
Cost
$1600 upfront
Customer Experience
excellent
Maintenance coverage
Stated-component contracts
Maximum mileage
N/A
Money-back guarantee
30-day money-back guarantee
Number of extended warranty plans available
3
Repair Shop Choice
Use any repair facility
Term limits
5 years
Trustpilot Score
4.7
Waiting period
N/A

Concord Auto Protect helps increase the longevity of your car by making sure it is constantly maintained. You won't have to worry about taking your vehicle to the repair shop since they cover most parts.

Read along to learn more about this extended auto warranty company.

About Concord Auto Protect

Concord Auto Protect is located in King of Prussia, Pennsylvania. They are relatively new to the market, only starting out eight years ago. However, they have attracted customers through their affordable policy plans and the extra benefits they provide.

The Better Business Bureau has not accredited Concord Auto Protect, but they have rated them with a B; 133 customer reviews gave them a 4.73 out of 5. Over the past three years, they have received 29 complaints.

Trustpilot has 327 customer reviews with a 4.7 out of 5 customer satisfaction rating.
 

Concord Auto Protect Coverage

This extended warranty company offers three different protection plans to accommodate different clients.

  • Premium
  • Advanced
  • Powertrain
     
  Premium  Advanced Powertrain
Engine  X X X
Drive axle X X X
Electrical components X X X
Cooling X X X
Brakes X X Not available
4x4/AWD X X Not available
Steering system X Not available Not available
Differential assembly X Not available Not available
Suspension system X Not available Not available
Steering System X Not available Not available
Air conditioning X Not available Not available
Fuel system X Not available Not available
ABS-brakes X Not available Not available
Hi-tech X Not available Not available
Heatign system X Not available Not available

 

The website does not mention the mileage required or the maximum amount they allow.


What is not covered?

None of the plans offered by Concord Auto Protect have bumper-to-bumper coverage; if you thoroughly go over their coverage, many parts of your vehicle aren't covered.

They don't include: 

  • Routine maintenance
  • Tires
  • Parts that need to be changed frequently
  • Fluids
  • Wear & tear
  • Cleaning & polishing
  • Deterioration
  • Environmental accident
  • Damaged windows
     

Extra benefits

Concord Auto Warranty provides you with additional services in case your car suddenly has a breakdown. The benefits you get are:

  • Towing services: If you are a policyholder, you can claim $120 per event for towing your car to the nearest authorized repair shop in case of a breakdown.
     
  • Flat tire repair: You get one flat tire changed using your spare, paid for by Concord Auto Protection.
     
  • Trip interruption: If a breakdown happens 100 miles from your house, you're entitled to receive a $50 per day reimbursement for three days.
     
  • Dead battery: If your battery suddenly dies and you need a boost, Concord will reimburse you with $40 for a jump start.
     
  • Fuel assistance: If you run out of gas, you can contact your policy provider to get reimbursed $40 to get fuel delivered to you.
     
  • Rental car reimbursement: If your car is in the repair shop getting fixed for a part covered by Concord Auto-Protect, you are entitled to receive a $75 per day reimbursement for a maximum of four days per incident.
     
  • Lockout service: If you happen to lock your keys in the car, you can get reimbursed up to $25.
     

Concord Auto Protect Costs

If you want an exact estimate of how much the policy plans will cost you, you're out of luck. The total costs depend on the vehicle you drive; the make, mileage, and model all play a part. They also depend on the state you live in, as each policy is different depending on state regulation. If you want most of your vehicle's parts covered, you'll end up paying a higher price.

To give you an idea of what to expect:

  • A 2018 Kia Rio on the Powertrain policy for four years will cost you $1,600 for a downpayment, or you can pay about $550 for three months with a $50 deductible.
     
  • A 2018 Kia Rio on the Premium policy for four years will cost you $1,700 for a downpayment, or you can pay about $560 for three months with a $50 deductible.
     
  • A 2018 Kia Rio on the Powertrain policy for five years will cost you $2,200 upfront or $740 for three months.
     
  • A 2018 Kia Rio on the Premium policy for five years will cost you $2200 upfront.
     

Concord Auto Protect Customer Support

If you need assistance or want to receive an instant quote, you can reach them at +1-888-399-2811. They do not mention business hours on their website or whether or not they receive calls 24/7.

If you prefer to email them, you can reach them at [email protected], or you can fill out an online form and they'll reach out to you.
 

Conclusion

Concord Auto Protect does not have the most comprehensive policy plans on the market, and their coverage, benefits, and claims process are pretty standard. However, they do offer great perks. Their car rental reimbursement is higher than most extended warranty providers.

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FAQs

What plan options do they offer?
Do they offer a money-back guarantee?
Can I choose any repair shop?
Can I cancel my contract?
Can I transfer my contract?
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