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CARCHEX vs Omega Auto Care

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Pros
  • Relationship with multiple VSC
  • Trip interruption reimbursement
  • Flexibility of warranty options
  • Refund upon contract cancellation
  • Choose your own repair shop
Pros
  • All plans come with added benefits
  • Transfer with flexibility
Cons
  • Does not cover all cars
  • May be more expensive than others
  • They are brokers, not administrators
Cons
  • No online quotes available
  • Not available in every state
  • Limited coverage plans
Summary

CARCHEX boasts a great reputation and excellent customer service, among their many advantages. CARCHEX has been helping people protect their vehicles since 2004. They have an A+ rating from the Better Business Bureau and have been consistently ranked as one of the best extended warranty companies in the industry. If you own a vehicle with high mileage, CARCHEX is an especially good option for you.

Summary

Omega Auto Care is a valued Florida-based company that offers vehicle service contracts (VSCs). Since 2017, the Better Business Bureau (BBB) has given them an A+ grade and accreditation. Their goal is to ensure that all of their customers have a smooth and effortless experience by having a website that is easy to use and provides great service.

A huge plus to Omega Auto Care's warranty is that they offer maintenance perks. While they don't offer many coverage options, their customer satisfaction is high, thanks to their excellent service and convenient maintenance plans. However, some customers have been upset about the time it takes to handle claims and get paid back. There have also been stories of cases being turned down because of small print in the warranty agreement that didn't cover the situation. Many customers have also been worried about the policy limits and fees' clarity.
 

 

Quick Stats
  • BBB Rating : A+
  • Cancelation Option : Available
  • Maintenance Coverage : Unavailable
  • Money-Back Guarantee : Yes
  • Number of Plans Available : 5
  • Repair Shop Choice : Yes
  • Term Limits : Up to 10 years
  • Waiting Period : 30 days
  • Operating Status : Active
  • Business Started : 1999
  • Online Quote : True
Quick Stats
  • BBB Rating : A+
  • Cancelation Option : Available
  • Maintenance Coverage : Available
  • Money-Back Guarantee : 30-day money-back guarantee
  • Number of Plans Available : 3
  • Repair Shop Choice : A licensed repair facility authorized by an administrator
  • Term Limits : 5 years
  • Waiting Period : 30 Days
  • Operating Status : Active
  • Business Started : 2012
  • Online Quote : False
Selling Points
  • Services backed by industry standard-bearers like Kelley Blue Book, CARFAX, RepairPal, and Edmunds.com
  • Covers cars with up to 250,000 miles on them
  • Choose your own repair shop
  • Trip interruption reimbursement
  • Available in California and all states
  • Long contract terms of up to 10 years
Selling Points
  • Covers vehicles with high-mileage
  • Maintenance reimbursement
Customer Support
  • Phone
  • Email
  • FAQs
  • Help Guides
  • Live Chat
  • Mobile Application
  • Ticket
Customer Support
  • Phone
  • Email
  • FAQs
  • Help Guides
  • Undisclosed
    Live Chat
  • Undisclosed
    Mobile Application
  • Ticket
Payment Options
  • Major Credit Cards
  • Major Debit Cards
  • Cash
  • Undisclosed
    Check
  • ACH Transactions
  • PayPal
  • Apple Pay
  • Google Pay
  • Money Order
  • Wire Transfer
  • *Not all payment methods are available in all states
  • *Some payment methods may incur additional fees
Payment Options
  • Major Credit Cards
  • Major Debit Cards
  • Undisclosed
    Cash
  • Check
  • ACH Transactions
  • PayPal
  • Undisclosed
    Apple Pay
  • Undisclosed
    Google Pay
  • Money Order
  • Wire Transfer
  • *Not all payment methods are available in all states
  • *Some payment methods may incur additional fees

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