Auto Warranty
Top Companies in 2026
CARCHEX vs CNA National Warranty
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- Five coverage levels
- Choice of licensed repair facilities
- 24/7 roadside assistance
- Rental and trip interruption benefits
- 30-day money-back guarantee
- Multiple deductible options
- Tire and wheel coverage
- Affordable payment plans
- Wide range of coverage options
- Nationwide coverage
- Travel and lodging reimbursement
- Transferable contracts
- No published plan pricing
- Claims handled by third-party administrators
- Contract terms vary by administrator
- Mixed customer feedback
- No quote engine
- No sample contract
- Some contracts might not be renewable
- Out-of-pocket expenses
- Not an administrator for all of its products
- Limitations to extra benefits
- Not all contracts qualify for transfer or cancelation
Founded in 1999 and headquartered in Baltimore, Maryland, CARCHEX is a vehicle protection broker that connects customers with vehicle service contracts administered by third-party providers. Their current lineup includes five levels of coverage, ranging from basic Powertrain protection to the exclusionary Titanium plan, along with dedicated coverage for eligible electric vehicles. CARCHEX also offers access to licensed repair facilities and benefits such as towing, rental car reimbursement, and trip interruption coverage on eligible plans. The company has a long history in the extended warranty business and has received recognition, including multiple appearances on the Inc. 5000 list. Their Better Business Bureau profile currently carries an A+ rating, though CARCHEX is not BBB accredited. Customer feedback is mixed. Trustpilot currently lists a 3.2 out of 5 rating based on more than 1,500 customer reviews, while BBB customer ratings are considerably lower. This review looks deeper into CARCHEX’s plans, costs, contract terms, advantages, drawbacks, and customer experiences.
CNA National is a provider of extended auto warranties with over 30 years of experience in the industry. They offer a wide range of coverage options to fit your needs, including bumper-to-bumper coverage, powertrain coverage, and roadside assistance. You can purchase their extended auto warranty from your local dealership. CNA National is also a 26-time Dealers' Choice Award winner, which is a testament to their high level of customer service. Numerous levels of coverage are available for CNA National Warranty Services to meet individual needs. Roadside assistance, rental car reimbursement, travel and hotel reimbursement, Limp-along support, and wheel protection are all included in certain plans of their policies. Furthermore, they offer coverage for several types of automobiles, ensuring that their services are accessible to various clients.
- BBB Rating : A+ (Unaccredited)
- Maximum Mileage : 250,000 miles
- Money-Back Guarantee : Yes
- Number of Plans Available : 5
- Waiting Period : Varies by contract
- Operating Status : Active
- BBB Rating : A+
- Maximum Mileage : Undisclosed
- Money-Back Guarantee : No
- Number of Plans Available : 4 with 2 upgrade options
- Waiting Period : Undisclosed
- Operating Status : Active
- Multiple contract administrators
- Dedicated electric vehicle coverage
- Partnerships with CARFAX, Kelley Blue Book & RepairPal
- Coverage options for vehicles over 100,000 miles
- Coverage terms available for up to 10 years
- Electric vehicle coverage
- Limp-along assistance
- Less exclusions than other warranties (like wear and tear and pre-existing conditions)
- High-mileage
- Exclusionary
- Powertrain
- $0 deductible option
- Commercial/rideshare
- EV/hybrid components
- No waiting period
- Option with free maintenance benefits
- Transferable
- High-mileage
- Exclusionary
- Powertrain
- $0 deductible option—Undisclosed
- Commercial/rideshare—Undisclosed
- EV/hybrid components—Undisclosed
- No waiting period—Undisclosed
- Option with free maintenance benefits—Undisclosed
- Transferable—Undisclosed
- 24/7 roadside assistance
- Any licensed repair shop
- Direct shop payment
- In-network repair network
- Mobile app for claims
- Online claims portal
- Trip interruption coverage
- 24/7 roadside assistance—Undisclosed
- Any licensed repair shop—Undisclosed
- Direct shop payment
- In-network repair network
- Mobile app for claims—Undisclosed
- Online claims portal—Undisclosed
- Trip interruption coverage
- Phone
- 24/7 customer support
- FAQs / Educational resources
- Live Chat
- Mobile Application
- Online quote without phone
- Sample contracts online
- Phone
- 24/7 customer support—Undisclosed
- FAQs / Educational resources
- Live Chat
- Mobile Application—Undisclosed
- Online quote without phone—Undisclosed
- Sample contracts online
- Contract (lump-sum) payments
- Pay-in-full discount
- Month-to-month payments
- Cancellation fee
- Multi-vehicle discount
- Price lock guarantee
- *Not all payment methods are available in all states
- *Some payment methods may incur additional fees
- Contract (lump-sum) payments
- Pay-in-full discount
- Month-to-month payments—Undisclosed
- Cancellation fee—Undisclosed
- Multi-vehicle discount—Undisclosed
- Price lock guarantee—Undisclosed
- *Not all payment methods are available in all states
- *Some payment methods may incur additional fees
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