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AutoAssure vs CARCHEX

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Pros
  • Lodging and meal payments
  • Unlimited claims
  • Choose any mechanic
Pros
  • Relationship with multiple VSC
  • Trip interruption reimbursement
  • Flexibility of warranty options
  • Refund upon contract cancellation
  • Choose your own repair shop
Cons
  • Lots of customer complaints
  • Do not cover pre-existing conditions
  • All benefits have a limited allowance
  • On alert on Better Business Bureau
  • Unclear if still selling plans
Cons
  • Does not cover all cars
  • May be more expensive than others
  • They are brokers, not administrators
Summary

There's some ambiguity around AutoAssure's current status in providing car warranties, as various sources offer conflicting information. Presently, attempts to visit AutoAssure's website lead to redirection to Endurance's site. This situation calls for caution among consumers thinking about acquiring car warranties from AutoAssure.

Summary

CARCHEX boasts a great reputation and excellent customer service, among their many advantages. CARCHEX has been helping people protect their vehicles since 2004. They have an A+ rating from the Better Business Bureau and have been consistently ranked as one of the best extended warranty companies in the industry. If you own a vehicle with high mileage, CARCHEX is an especially good option for you.

Quick Stats
  • BBB Rating : C+
  • Maximum Mileage : Undisclosed
  • Money-Back Guarantee : 30-day money-back guarantee
  • Number of Plans Available : 4
  • Waiting Period : Undisclosed
  • Operating Status : Absorbed by Endurance in 2016
Quick Stats
  • BBB Rating : A+
  • Maximum Mileage : 250,000 miles
  • Money-Back Guarantee : Yes
  • Number of Plans Available : 5
  • Waiting Period : 30 days
  • Operating Status : Active
Selling Points
  • Lodging and meal payments
  • Unlimited claims
  • Choose your preferred repair shop
Selling Points
  • Services backed by industry standard-bearers like Kelley Blue Book, CARFAX, RepairPal, and Edmunds.com
  • Covers cars with up to 250,000 miles on them
  • Choose your own repair shop
  • Trip interruption reimbursement
  • Available in California and all states
  • Long contract terms of up to 10 years
Coverage & Plan Flexibility
  • High-mileage
  • Undisclosed
    Exclusionary
  • Undisclosed
    Powertrain
  • Undisclosed
    $0 deductible option
  • Undisclosed
    Commercial/rideshare
  • Undisclosed
    EV/hybrid components
  • Undisclosed
    No waiting period
  • Undisclosed
    Option with free maintenance benefits
  • Undisclosed
    Transferable
Coverage & Plan Flexibility
  • High-mileage
  • Exclusionary
  • Powertrain
  • Undisclosed
    $0 deductible option
  • Commercial/rideshare
  • EV/hybrid components
  • Undisclosed
    No waiting period
  • Undisclosed
    Option with free maintenance benefits
  • Undisclosed
    Transferable
Claims & Repair Experience
  • Undisclosed
    24/7 roadside assistance
  • Undisclosed
    Any licensed repair shop
  • Direct shop payment
  • In-network repair network
  • Undisclosed
    Mobile app for claims
  • Undisclosed
    Online claims portal
  • Trip interruption coverage
Claims & Repair Experience
  • Undisclosed
    24/7 roadside assistance
  • Undisclosed
    Any licensed repair shop
  • Direct shop payment
  • In-network repair network
  • Undisclosed
    Mobile app for claims
  • Undisclosed
    Online claims portal
  • Undisclosed
    Trip interruption coverage
Customer Support & Transparency
  • Phone
  • 24/7 customer support
  • Email
  • FAQs / Educational resources
  • Live Chat
  • Mobile Application
  • Undisclosed
    Online quote without phone
  • Sample contracts online
Customer Support & Transparency
  • Phone
  • 24/7 customer support
  • Email
  • FAQs / Educational resources
  • Live Chat
  • Mobile Application
  • Undisclosed
    Online quote without phone
  • Sample contracts online
Contract & Payment Terms
  • Undisclosed
    Contract (lump-sum) payments
  • Undisclosed
    Pay-in-full discount
  • Undisclosed
    Month-to-month payments
  • Undisclosed
    Cancellation fee
  • Undisclosed
    Multi-vehicle discount
  • Undisclosed
    Price lock guarantee
  • *Not all payment methods are available in all states
  • *Some payment methods may incur additional fees
Contract & Payment Terms
  • Contract (lump-sum) payments
  • Undisclosed
    Pay-in-full discount
  • Month-to-month payments
  • Cancellation fee
  • Multi-vehicle discount
  • Price lock guarantee
  • *Not all payment methods are available in all states
  • *Some payment methods may incur additional fees
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