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ASC Warranty vs SilverRock

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Pros
  • $0 deductible on all plans
  • Transferable contracts
  • Straightforward claims process
  • Live chat option
  • Supplemental coverage
Pros
  • Repairs available outside of business hours
  • Rental car reimbursement
  • Transferable coverage
  • Available nationwide
  • Trip interruption reimbursement
  • Convenient in-network vendor allocation engine
Cons
  • Prices not advertised
  • No direct quote engine
  • Limited coverage
  • No sample contract
Cons
  • Lack of plan options
  • Limited coverage conditions
  • Inflexible deductible choices
  • No roadside assistance
  • Non-transparent
Summary

ASC Warranty protection offers complete extended car protection plans that are made to fit the needs and budgets of each customer. With an extensive network of approved repair shops, they make it easy to get high-quality help. ASC Warranty is dedicated to providing excellent customer service by ensuring that cases are handled quickly, and questions are answered immediately. They offer four plans: Drivetrain Plus Coverage, Platinum Drivetrain, Deluxe Coverage, and Factory-Type Coverage. 
From what customers have said, ASC Warranty is praised for its wide range of coverage choices, dependable customer service, and around-the-clock emergency assistance. These good customer reviews show that ASC Warranty is a trustworthy and dependable company that is at the top of its field. Some customers have expressed worries about the cancellation process and certain service gaps. It can be difficult to cancel service plans or get returns. Some customers' claims have also been turned down because of problems with the process for approving claims.
 

Summary

SilverRock is not your typical auto warranty company; they're on a mission to transform the warranty industry. With a focus on redefining warranty services, SilverRock brings innovation to the forefront. From its cutting-edge vendor allocation engine to comprehensive theft protection and nationwide coverage, SilverRock is committed to revolutionizing the customer experience in the auto warranty sector. 

Quick Stats
  • BBB Rating : A+
  • Cancelation Option : Available
  • Maintenance Coverage : Undisclosed
  • Money-Back Guarantee : Available
  • Number of Plans Available : 4
  • Repair Shop Choice : ASE-certified repair shops
  • Term Limits : Mileage and time-based
  • Waiting Period : 30 days
  • Operating Status : Active
  • Business Started : 1986
  • Online Quote : False
Quick Stats
  • BBB Rating : B
  • Cancelation Option : Available
  • Maintenance Coverage : Unavailable
  • Money-Back Guarantee : Available
  • Number of Plans Available : 2
  • Repair Shop Choice : SilverRock repair facilities
  • Term Limits : 5 years
  • Waiting Period : None
  • Operating Status : Active
  • Business Started : 2014
  • Online Quote : False
Selling Points
  • Customer portal which allows members to manage all aspects of their contract
Selling Points
  • They offer mobile mechanics through an interactive map
  • Works as a grace period for new vehicles protected by Carvana warranty
  • In case of a theft, you can track your car through the LO Jack app; in case the car isn't found, they'll give you $5000
Customer Support
  • Phone
  • Email
  • FAQs
  • Undisclosed
    Help Guides
  • Live Chat
  • Undisclosed
    Mobile Application
  • Ticket
Customer Support
  • Phone
  • Email
  • FAQs
  • Undisclosed
    Help Guides
  • Undisclosed
    Live Chat
  • Undisclosed
    Mobile Application
  • Undisclosed
    Ticket
Payment Options
  • Major Credit Cards
  • Major Debit Cards
  • Undisclosed
    Cash
  • Check
  • ACH Transactions
  • PayPal
  • Undisclosed
    Apple Pay
  • Undisclosed
    Google Pay
  • Money Order
  • Wire Transfer
  • *Not all payment methods are available in all states
  • *Some payment methods may incur additional fees
Payment Options
  • Major Credit Cards
  • Major Debit Cards
  • Undisclosed
    Cash
  • Check
  • ACH Transactions
  • PayPal
  • Undisclosed
    Apple Pay
  • Undisclosed
    Google Pay
  • Money Order
  • Wire Transfer
  • *Not all payment methods are available in all states
  • *Some payment methods may incur additional fees

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