American Auto Shield vs Route 66

Founded in 2002 and headquartered in Lakewood, Colorado, American Auto Shield is a vehicle service contract administrator that works with dealerships, lenders, marketers, and other partners. They currently present eight coverage options, ranging from focused Powertrain protection to broad Diamond exclusionary coverage, along with two dedicated options for electric vehicles. Their Powertrain coverage is advertised for eligible vehicles with up to 250,000 miles, while the broader Electric Vehicle contract can include optional high-voltage battery coverage. Depending on the contract, additional benefits and options may include roadside assistance, rental car reimbursement, trip interruption coverage, rideshare protection, and coverage for certain luxury electronics. Contract holders can also use eligible licensed repair facilities, and sample contracts are available online for greater visibility into coverage terms and exclusions. Customer feedback remains mixed, with positive reviews mentioning successful claims and helpful representatives, while critical feedback frequently focuses on claim denials, authorization delays, and coverage disputes. American Auto Shield also has more than two decades of experience in vehicle service contract administration, alongside a regulatory history that includes their 2024 FTC settlement.

Established in 1986 and based in Mountain Home, Arkansas, Route 66 Extended Warranty, an Auto Services Company, Inc. subsidiary, stands out in the national extended auto warranty sector. The company aims to provide "Peace of Mind" through comprehensive mechanical breakdown coverage. Advantages of Route 66's extended warranties include instant coverage, no deductibles, nationwide accessibility, and 24-hour emergency roadside assistance. However, drawbacks include limited plan transparency, exclusive availability through financial institutions, and the absence of an online quote service. The company offers three plans—First Street, Main Street, and Easy Street—ranging from $1200 to $3500. Customer reviews vary, offering both positive and negative feedback. They highlight the positive experience of timely reimbursement and express concerns about denied claims and challenges with customer service. The company operates under Auto Services Company, Inc., which holds an A+ rating on the Better Business Bureau. Despite some limitations, Route 66 Extended Warranty remains a comprehensive option for reliable and tailored vehicle coverage. The company caters to a diverse audience, focusing on used car owners, frequent travelers, and new vehicle owners looking to extend factory warranty coverage.