American Auto Shield vs Protection Direct

American Auto Shield has been in business for over 20 years and is a trusted administrator of extended auto warranties. They offer a variety of extended auto warranty plans to fit your budget and needs through their selling partners. It covers major and minor components. AAS does not sell auto insurance plans directly. Instead, they offer their knowledge and services to car warranty companies, which then change the terms of their contracts to fit their plans. Because AAS makes management easy, these businesses can quickly handle cases and make sure customers are happy. Look no further than this review if you need car insurance and have a deal from a business that works with AAS. Some people said that the process of getting their cases approved and fixes done went well. Customers like how helpful the customer service reps are. Some customers also said they liked how easy it is to file a claim when their car breaks down.

Protection Direct is a vehicle service contract provider founded in 2006 and headquartered in the Illinois–Missouri region, with operations centered in Sauget and Belleville, Illinois. They offer mechanical breakdown protection for vehicles across a wide range of mileage levels, including options for drivers with vehicles exceeding 150,000 miles. Their coverage lineup is organized by mileage tiers, allowing customers to choose plans that align with their vehicle's age and condition rather than a one-size-fits-all approach.

One of the provider's distinguishing features is their month-to-month payment model, which differs from the traditional long-term contracts commonly found in the vehicle service contract industry. Depending on the plan selected, customers may also receive benefits such as roadside assistance, towing, rental car reimbursement, trip interruption coverage, and access to licensed repair facilities nationwide.

The company maintains an A+ rating with the Better Business Bureau, though they are not BBB-accredited. Customer feedback varies considerably across review platforms, with some reviewers reporting positive repair experiences and others raising concerns about marketing communications and customer service interactions. This combination of flexible coverage options, high-mileage eligibility, and mixed public feedback makes Protection Direct a provider worth examining more closely before making a purchasing decision.