American Auto Shield vs Mopar

Founded in 2002 and headquartered in Lakewood, Colorado, American Auto Shield is a vehicle service contract administrator that works with dealerships, lenders, marketers, and other partners. They currently present eight coverage options, ranging from focused Powertrain protection to broad Diamond exclusionary coverage, along with two dedicated options for electric vehicles. Their Powertrain coverage is advertised for eligible vehicles with up to 250,000 miles, while the broader Electric Vehicle contract can include optional high-voltage battery coverage. Depending on the contract, additional benefits and options may include roadside assistance, rental car reimbursement, trip interruption coverage, rideshare protection, and coverage for certain luxury electronics. Contract holders can also use eligible licensed repair facilities, and sample contracts are available online for greater visibility into coverage terms and exclusions. Customer feedback remains mixed, with positive reviews mentioning successful claims and helpful representatives, while critical feedback frequently focuses on claim denials, authorization delays, and coverage disputes. American Auto Shield also has more than two decades of experience in vehicle service contract administration, alongside a regulatory history that includes their 2024 FTC settlement.

Mopar's FlexCare Vehicle Protection program is a factory-backed vehicle service contract provider operated by Stellantis, with roots dating back to the original Mopar brand established in 1937 and headquartered in Auburn Hills, Michigan. Designed for Chrysler, Dodge, Jeep, Ram, FIAT, and Alfa Romeo owners, the program offers three levels of mechanical protection, including the comprehensive Extended Care Premium plan, which covers more than 5,000 components. Eligible contracts also include roadside assistance, rental reimbursement, trip interruption coverage, transferable contracts, and repairs completed with genuine Mopar parts by factory-trained technicians. Rather than publishing fixed prices online, the provider offers customized quotes based on the vehicle and coverage selected, with flexible contract terms, mileage options, deductibles, and payment plans. Their factory-backed status and dealership repair network help distinguish them from many third-party providers, although public feedback is more mixed, with an F rating from the Better Business Bureau and no accreditation. This review examines their coverage, pricing, customer experience, support, and overall value to help you better understand what the program offers and whether it fits your ownership needs.