trusted formAlpha Warranty Services vs SilverRock | Several.com
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Alpha Warranty Services vs SilverRock

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Pros
  • Transferable contracts
  • Live chat option
  • Extensive coverage
  • Customer platform
  • Nationwide coverage
  • Unlimited mileage terms
  • Customizable plans
  • Coverage for EVs
Pros
  • Repairs available outside of business hours
  • Rental car reimbursement
  • Transferable coverage
  • Available nationwide
  • Trip interruption reimbursement
  • Convenient in-network vendor allocation engine
Cons
  • No quote engine
  • No sample contracts
  • Limited extra benefits
  • Lack of transparency
Cons
  • Lack of plan options
  • Limited coverage conditions
  • Inflexible deductible choices
  • No roadside assistance
  • Non-transparent
Summary

Alpha Warranty Services has been in business for many years; they have a long history of providing excellent customer service and comprehensive coverage plans. Their plans cover a wide range of repairs, including mechanical breakdowns, electrical problems, and even electric vehicles. 

Summary

SilverRock is not your typical auto warranty company; they're on a mission to transform the warranty industry. With a focus on redefining warranty services, SilverRock brings innovation to the forefront. From its cutting-edge vendor allocation engine to comprehensive theft protection and nationwide coverage, SilverRock is committed to revolutionizing the customer experience in the auto warranty sector. 

Quick Stats
  • BBB Rating : A+
  • Cancelation Option : Available
  • Maintenance Coverage : Unavailable
  • Money-Back Guarantee : Available
  • Number of Plans Available : 3
  • Repair Shop Choice : Yes
  • Term Limits : Undisclosed
  • Waiting Period : None
  • Operating Status : Active
  • Business Started : 2002
  • Online Quote : False
Quick Stats
  • BBB Rating : B
  • Cancelation Option : Available
  • Maintenance Coverage : Unavailable
  • Money-Back Guarantee : Available
  • Number of Plans Available : 2
  • Repair Shop Choice : SilverRock repair facilities
  • Term Limits : 5 years
  • Waiting Period : None
  • Operating Status : Active
  • Business Started : 2014
  • Online Quote : False
Selling Points
  • Repair facility search engine
  • An integrated customer platform
  • Eligible for vehicles up to 15 model years and 200,000 miles with unlimited term mileage
Selling Points
  • They offer mobile mechanics through an interactive map
  • Works as a grace period for new vehicles protected by Carvana warranty
  • In case of a theft, you can track your car through the LO Jack app; in case the car isn't found, they'll give you $5000
Customer Support
  • Phone
  • Email
  • FAQs
  • Help Guides
  • Live Chat
  • Mobile Application
  • Undisclosed
    Ticket
Customer Support
  • Phone
  • Email
  • FAQs
  • Undisclosed
    Help Guides
  • Undisclosed
    Live Chat
  • Undisclosed
    Mobile Application
  • Undisclosed
    Ticket
Payment Options
  • Undisclosed
    Major Credit Cards
  • Undisclosed
    Major Debit Cards
  • Undisclosed
    Cash
  • Undisclosed
    Check
  • ACH Transactions
  • Undisclosed
    PayPal
  • Undisclosed
    Apple Pay
  • Undisclosed
    Google Pay
  • Undisclosed
    Money Order
  • Undisclosed
    Wire Transfer
  • *Not all payment methods are available in all states
  • *Some payment methods may incur additional fees
Payment Options
  • Major Credit Cards
  • Major Debit Cards
  • Undisclosed
    Cash
  • Check
  • ACH Transactions
  • PayPal
  • Undisclosed
    Apple Pay
  • Undisclosed
    Google Pay
  • Money Order
  • Wire Transfer
  • *Not all payment methods are available in all states
  • *Some payment methods may incur additional fees

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