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Alpha Warranty Services vs Omega Auto Care

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Pros
  • Transferable contracts
  • Live chat option
  • Extensive coverage
  • Customer platform
  • Nationwide coverage
  • Unlimited mileage terms
  • Customizable plans
  • Coverage for EVs
Pros
  • All plans come with added benefits
  • Transfer with flexibility
Cons
  • No quote engine
  • No sample contracts
  • Limited extra benefits
  • Lack of transparency
Cons
  • No online quotes available
  • Not available in every state
  • Limited coverage plans
Summary

Alpha Warranty Services has been in business for many years; they have a long history of providing excellent customer service and comprehensive coverage plans. Their plans cover a wide range of repairs, including mechanical breakdowns, electrical problems, and even electric vehicles. 

Summary

Omega Auto Care is a valued Florida-based company that offers vehicle service contracts (VSCs). Since 2017, the Better Business Bureau (BBB) has given them an A+ grade and accreditation. Their goal is to ensure that all of their customers have a smooth and effortless experience by having a website that is easy to use and provides great service.

A huge plus to Omega Auto Care's warranty is that they offer maintenance perks. While they don't offer many coverage options, their customer satisfaction is high, thanks to their excellent service and convenient maintenance plans. However, some customers have been upset about the time it takes to handle claims and get paid back. There have also been stories of cases being turned down because of small print in the warranty agreement that didn't cover the situation. Many customers have also been worried about the policy limits and fees' clarity.
 

 

Quick Stats
  • BBB Rating : A+
  • Cancelation Option : Available
  • Maintenance Coverage : Unavailable
  • Money-Back Guarantee : Available
  • Number of Plans Available : 3
  • Repair Shop Choice : Yes
  • Term Limits : Undisclosed
  • Waiting Period : None
  • Operating Status : Active
  • Business Started : 2002
  • Online Quote : False
Quick Stats
  • BBB Rating : A+
  • Cancelation Option : Available
  • Maintenance Coverage : Available
  • Money-Back Guarantee : 30-day money-back guarantee
  • Number of Plans Available : 3
  • Repair Shop Choice : A licensed repair facility authorized by an administrator
  • Term Limits : 5 years
  • Waiting Period : 30 Days
  • Operating Status : Active
  • Business Started : 2012
  • Online Quote : False
Selling Points
  • Repair facility search engine
  • An integrated customer platform
  • Eligible for vehicles up to 15 model years and 200,000 miles with unlimited term mileage
Selling Points
  • Covers vehicles with high-mileage
  • Maintenance reimbursement
Customer Support
  • Phone
  • Email
  • FAQs
  • Help Guides
  • Live Chat
  • Mobile Application
  • Undisclosed
    Ticket
Customer Support
  • Phone
  • Email
  • FAQs
  • Help Guides
  • Undisclosed
    Live Chat
  • Undisclosed
    Mobile Application
  • Ticket
Payment Options
  • Undisclosed
    Major Credit Cards
  • Undisclosed
    Major Debit Cards
  • Undisclosed
    Cash
  • Undisclosed
    Check
  • ACH Transactions
  • Undisclosed
    PayPal
  • Undisclosed
    Apple Pay
  • Undisclosed
    Google Pay
  • Undisclosed
    Money Order
  • Undisclosed
    Wire Transfer
  • *Not all payment methods are available in all states
  • *Some payment methods may incur additional fees
Payment Options
  • Major Credit Cards
  • Major Debit Cards
  • Undisclosed
    Cash
  • Check
  • ACH Transactions
  • PayPal
  • Undisclosed
    Apple Pay
  • Undisclosed
    Google Pay
  • Money Order
  • Wire Transfer
  • *Not all payment methods are available in all states
  • *Some payment methods may incur additional fees

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