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Alpha Warranty Services vs MaxCare

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Pros
  • Transferable contracts
  • Live chat option
  • Extensive coverage
  • Customer platform
  • Nationwide coverage
  • Unlimited mileage terms
  • Customizable plans
  • Coverage for EVs
Pros
  • 24/7 emergency roadside assistance
  • Customizable plan
  • Flexible payment options
  • Transferable coverage
  • Nationwide protection
  • Rental car reimbursement
  • Live chat option
Cons
  • No quote engine
  • No sample contracts
  • Limited extra benefits
  • Lack of transparency
Cons
  • No sample contract
  • No free quote
  • Can only be purchased through CarMax
  • Can only be bought at the time of vehicle purchase
  • MaxCare is administered by a third-party
Summary

Alpha Warranty Services has been in business for many years; they have a long history of providing excellent customer service and comprehensive coverage plans. Their plans cover a wide range of repairs, including mechanical breakdowns, electrical problems, and even electric vehicles. 

Summary

MaxCare is an extended auto warranty that is available for all cars purchased from CarMax. This warranty must be purchased at the same time as the car purchase. MaxCare can save you money on repairs and give you peace of mind, knowing your car is covered.

When someone buys a car from CarMax, they get a free limited plan. You can get service for up to 90 days or 4,000 miles with this plan. They can also buy an additional protection called MaxCare. There are now over 200 CarMax stores across the United States. The first one opened in 1993 in Richmond, Virginia. On top of that, the Better Business Bureau (BBB) page gives them an A!
 

Quick Stats
  • BBB Rating : A+
  • Cancelation Option : Available
  • Maintenance Coverage : Unavailable
  • Money-Back Guarantee : Available
  • Number of Plans Available : 3
  • Repair Shop Choice : Yes
  • Term Limits : Undisclosed
  • Waiting Period : None
  • Operating Status : Active
  • Business Started : 2002
  • Online Quote : False
Quick Stats
  • BBB Rating : NR
  • Cancelation Option : Available
  • Maintenance Coverage : Undisclosed
  • Money-Back Guarantee : 30 days
  • Number of Plans Available : 1
  • Repair Shop Choice : Yes
  • Term Limits : Mileage-based
  • Waiting Period : 30 days
  • Operating Status : Active
  • Business Started : 1993
  • Online Quote : False
Selling Points
  • Repair facility search engine
  • An integrated customer platform
  • Eligible for vehicles up to 15 model years and 200,000 miles with unlimited term mileage
Selling Points
  • Flexible payment options
  • Comprehensive roadside assistance tool
Customer Support
  • Phone
  • Email
  • FAQs
  • Help Guides
  • Live Chat
  • Mobile Application
  • Undisclosed
    Ticket
Customer Support
  • Phone
  • Email
  • FAQs
  • Help Guides
  • Live Chat
  • Undisclosed
    Mobile Application
  • Undisclosed
    Ticket
Payment Options
  • Undisclosed
    Major Credit Cards
  • Undisclosed
    Major Debit Cards
  • Undisclosed
    Cash
  • Undisclosed
    Check
  • ACH Transactions
  • Undisclosed
    PayPal
  • Undisclosed
    Apple Pay
  • Undisclosed
    Google Pay
  • Undisclosed
    Money Order
  • Undisclosed
    Wire Transfer
  • *Not all payment methods are available in all states
  • *Some payment methods may incur additional fees
Payment Options
  • Major Credit Cards
  • Undisclosed
    Major Debit Cards
  • Cash
  • Check
  • Undisclosed
    ACH Transactions
  • Undisclosed
    PayPal
  • Undisclosed
    Apple Pay
  • Undisclosed
    Google Pay
  • Undisclosed
    Money Order
  • Undisclosed
    Wire Transfer
  • *Not all payment methods are available in all states
  • *Some payment methods may incur additional fees

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