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Allstate vs American Auto Shield

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Pros
  • Trip interruption reimbursement
  • Rental car reimbursement
  • Roadside assistance
  • Flexible plans and payments
  • Repair shop choice
  • Cancel any time
Pros
  • Broad range of coverage options
  • Flexible repair facility choice
  • Roadside, rental, and trip interruption benefits
  • Online claims and self-service support
Cons
  • Low mileage limits
  • Not available in California and Massachusetts
  • Vehicle service contract sample unavailable
  • Lack of plan transparency online
Cons
  • No standard pricing published online
  • Coverage and terms vary by contract
  • Mixed customer feedback on claims
  • FTC settlement and regulatory history
Summary

Allstate is a leading provider of insurance products, including extended auto warranties. The warranty covers a wide range of repairs, including engine, transmission, and electrical problems. You can also choose to add coverage for other parts of your car, such as the brakes, tires, and windshield. Allstate's extended auto warranty is easy to purchase and use. You can buy it online or over the phone.

Summary

Founded in 2002 and headquartered in Lakewood, Colorado, American Auto Shield is a vehicle service contract administrator that works with dealerships, lenders, marketers, and other partners. They currently present eight coverage options, ranging from focused Powertrain protection to broad Diamond exclusionary coverage, along with two dedicated options for electric vehicles. Their Powertrain coverage is advertised for eligible vehicles with up to 250,000 miles, while the broader Electric Vehicle contract can include optional high-voltage battery coverage. Depending on the contract, additional benefits and options may include roadside assistance, rental car reimbursement, trip interruption coverage, rideshare protection, and coverage for certain luxury electronics. Contract holders can also use eligible licensed repair facilities, and sample contracts are available online for greater visibility into coverage terms and exclusions. Customer feedback remains mixed, with positive reviews mentioning successful claims and helpful representatives, while critical feedback frequently focuses on claim denials, authorization delays, and coverage disputes. American Auto Shield also has more than two decades of experience in vehicle service contract administration, alongside a regulatory history that includes their 2024 FTC settlement.

Quick Stats
  • BBB Rating : F
  • Maximum Mileage : 125,000 miles
  • Money-Back Guarantee : Available
  • Number of Plans Available : 5
  • Waiting Period : Undisclosed
  • Operating Status : Active
Quick Stats
  • BBB Rating : (Unaccredited)
  • Maximum Mileage : 250,000 Miles
  • Money-Back Guarantee : Undisclosed
  • Number of Plans Available : 8
  • Waiting Period : Varies by contract
  • Operating Status : Active
  • Deductible Range : Quote-based
Selling Points
  • Coverage administered and handled by Allstate itself
  • Many other associated protection products
  • Low deductibles
Selling Points
  • Two dedicated electric vehicle coverage options
  • Powertrain coverage for eligible vehicles up to 250K miles
  • Optional high-voltage EV battery coverage
  • Sample vehicle service contracts available online
Coverage & Plan Flexibility
  • High-mileage
  • Exclusionary
  • Powertrain
  • —
    Undisclosed
    $0 deductible option
  • Commercial/rideshare
  • —
    Undisclosed
    EV/hybrid components
  • —
    Undisclosed
    No waiting period
  • —
    Undisclosed
    Option with free maintenance benefits
  • —
    Undisclosed
    Transferable
Coverage & Plan Flexibility
  • High-mileage
  • Exclusionary
  • Powertrain
  • $0 deductible option
  • Commercial/rideshare
  • EV/hybrid components
  • No waiting period
  • Option with free maintenance benefits
  • Transferable
Claims & Repair Experience
  • —
    Undisclosed
    24/7 roadside assistance
  • —
    Undisclosed
    Any licensed repair shop
  • Direct shop payment
  • In-network repair network
  • —
    Undisclosed
    Mobile app for claims
  • —
    Undisclosed
    Online claims portal
  • Trip interruption coverage
Claims & Repair Experience
  • 24/7 roadside assistance
  • Any licensed repair shop
  • Direct shop payment
  • In-network repair network
  • Mobile app for claims
  • Online claims portal
  • Trip interruption coverage
Customer Support & Transparency
  • Phone
  • 24/7 customer support
  • Email
  • FAQs / Educational resources
  • Live Chat
  • Mobile Application
  • —
    Undisclosed
    Online quote without phone
  • Sample contracts online
Customer Support & Transparency
  • Phone
  • 24/7 customer support
  • Email
  • FAQs / Educational resources
  • Live Chat
  • Mobile Application
  • Online quote without phone
  • Sample contracts online
Contract & Payment Terms
  • —
    Undisclosed
    Contract (lump-sum) payments
  • —
    Undisclosed
    Pay-in-full discount
  • Month-to-month payments
  • —
    Undisclosed
    Cancellation fee
  • —
    Undisclosed
    Multi-vehicle discount
  • —
    Undisclosed
    Price lock guarantee
  • *Not all payment methods are available in all states
  • *Some payment methods may incur additional fees
Contract & Payment Terms
  • Contract (lump-sum) payments
  • —
    Undisclosed
    Pay-in-full discount
  • Month-to-month payments
  • —
    Undisclosed
    Cancellation fee
  • Multi-vehicle discount
  • —
    Undisclosed
    Price lock guarantee
  • *Not all payment methods are available in all states
  • *Some payment methods may incur additional fees

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