Auto Warranty
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AAA Vehicle Protection vs MaxCare
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- $0 deductible at AAA-owned auto repair shops
- Rental car reimbursement
- No waiting period on some plans
- 24/7 emergency roadside assistance
- Customizable plan
- Flexible payment options
- Transferable coverage
- Nationwide protection
- Rental car reimbursement
- Live chat option
- Not available in all states
- Benefits and coverage differ by location
- Must be a member to purchase
- No sample contract
- No free quote
- Can only be purchased through CarMax
- Can only be bought at the time of vehicle purchase
- MaxCare is administered by a third-party
AAA is best known for its roadside assistance and automotive care services, but AAA also offers extended warranty plans in some locations. AAA Extended Auto Warranty offers a variety of other benefits, including roadside assistance, rental car reimbursement, and trip interruption coverage.
MaxCare is an extended auto warranty that is available for all cars purchased from CarMax. This warranty must be purchased at the same time as the car purchase. MaxCare can save you money on repairs and give you peace of mind, knowing your car is covered.
When someone buys a car from CarMax, they get a free limited plan. You can get service for up to 90 days or 4,000 miles with this plan. They can also buy an additional protection called MaxCare. There are now over 200 CarMax stores across the United States. The first one opened in 1993 in Richmond, Virginia. On top of that, the Better Business Bureau (BBB) page gives them an A!
- BBB Rating : Varies between clubs
- Cancelation Option : Available
- Maintenance Coverage : Unavailable
- Money-Back Guarantee : 60-day money-back guarantee (30 days for pre-owned vehicles)
- Number of Plans Available : 3
- Repair Shop Choice : No
- Term Limits : 12 years
- Waiting Period : No waiting period
- Operating Status : Active
- Business Started : 1905
- Online Quote : False
- BBB Rating : NR
- Cancelation Option : Available
- Maintenance Coverage : Undisclosed
- Money-Back Guarantee : 30 days
- Number of Plans Available : 1
- Repair Shop Choice : Yes
- Term Limits : Mileage-based
- Waiting Period : 30 days
- Operating Status : Active
- Business Started : 1993
- Online Quote : False
- Optional "rideshare" coverage for commercial use
- Risk-free trial period
- Reduced or "disappearing" deductible
- General AAA member perks
- Flexible payment options
- Comprehensive roadside assistance tool
- Phone
- FAQs
- Help Guides—Undisclosed
- Live Chat—Undisclosed
- Mobile Application
- Ticket
- Phone
- FAQs
- Help Guides
- Live Chat
- Mobile Application—Undisclosed
- Ticket—Undisclosed
- Major Credit Cards
- Major Debit Cards
- Cash—Undisclosed
- Check—Undisclosed
- ACH Transactions—Undisclosed
- PayPal—Undisclosed
- Apple Pay—Undisclosed
- Google Pay—Undisclosed
- Money Order—Undisclosed
- Wire Transfer—Undisclosed
- *Not all payment methods are available in all states
- *Some payment methods may incur additional fees
- Major Credit Cards
- Major Debit Cards—Undisclosed
- Cash
- Check
- ACH Transactions—Undisclosed
- PayPal—Undisclosed
- Apple Pay—Undisclosed
- Google Pay—Undisclosed
- Money Order—Undisclosed
- Wire Transfer—Undisclosed
- *Not all payment methods are available in all states
- *Some payment methods may incur additional fees
AAA Vehicle Protection vs. MaxCare
When selecting an extended auto warranty, both AAA Vehicle Protection Plan and MaxCare by CarMax provide coverage for vehicle repairs beyond the manufacturer’s warranty. However, their offerings differ in availability, coverage options, pricing, and standout benefits. This comparison explores these key aspects to help you decide which provider is the better fit for your needs.
Coverage plans and options
AAA Vehicle Protection offers multiple tiers of coverage, but the specifics depend on the regional AAA club. Their plans typically cover engine, transmission, drive axles, and electrical components, with higher-tier exclusionary coverage available. Additional perks include roadside assistance, rental car reimbursement, and trip interruption coverage. However, the availability and terms of these plans vary between AAA clubs, requiring customers to check with their local club for details. AAA’s warranty is also only available to members, meaning drivers must first purchase an AAA membership before accessing extended coverage.
MaxCare provides a single, exclusionary coverage plan that applies to nearly all vehicle components except those specifically excluded in the contract. This means it offers comprehensive protection similar to manufacturer warranties. MaxCare covers engines, transmissions, electrical systems, climate control, suspension, and more, making it a strong option for used CarMax vehicles. The plan includes nationwide repair options, deductible flexibility, and roadside assistance, but it can only be purchased at the time of buying a CarMax vehicle, limiting availability to CarMax customers.
Pricing
Pricing for AAA Vehicle Protection is quote-based and depends on factors such as vehicle age, mileage, and location. Since AAA operates through different regional clubs, pricing may vary, and most customers must submit a request to receive a quote. Some AAA clubs offer monthly subscription options, allowing customers to pay as they go rather than committing to a long-term contract.
MaxCare’s pricing also varies based on vehicle type, selected deductible, and coverage length, but its cost is typically rolled into the vehicle’s financing. Total costs generally range between $1,000 and $5,000, with customers able to choose a deductible between $50 and $300. Unlike AAA, MaxCare does not require membership fees, but the warranty must be purchased when buying the car, preventing customers from comparing other warranty options later.
Standout benefits
AAA’s primary advantages include flexible payment options, no waiting period for monthly subscribers, and additional AAA membership perks. Customers who use AAA-owned repair shops can also benefit from reduced or disappearing deductibles.
However, the plan’s availability varies by state, and not all AAA clubs offer the same extended warranty terms.
MaxCare stands out with its comprehensive exclusionary coverage, deductible flexibility, and ability to roll costs into vehicle financing. The nationwide repair network allows customers to have their vehicles serviced at any licensed repair facility. Additionally, MaxCare includes rental car reimbursement and roadside assistance. However, because it is only available for CarMax vehicles and must be purchased at the time of sale, it lacks the flexibility of AAA’s coverage options.
Potential drawbacks
AAA’s biggest drawback is inconsistent availability. Not all AAA clubs offer extended warranties, and the coverage details can vary widely by region. Additionally, customers must be AAA members to purchase a plan, adding another layer of cost and eligibility requirements. Some customers have also reported confusion over plan details, as terms can differ between clubs.
MaxCare is only available for CarMax vehicles, meaning drivers who purchase their cars elsewhere cannot access this warranty. The plan must also be purchased at the time of sale, leaving little room for comparison shopping. Another drawback is that MaxCare is administered by a third party, which can sometimes lead to delays in claims processing compared to providers that handle their own warranties.
Conclusion
AAA Vehicle Protection is best suited for existing AAA members or those who want flexible, subscription-based coverage that isn’t tied to a dealership. It’s a solid option for drivers who prioritize monthly payment options and AAA membership perks. However, availability issues and membership requirements may be a downside.
MaxCare is ideal for CarMax buyers who want comprehensive, exclusionary coverage with nationwide repair options. The ability to finance the warranty with the vehicle makes it a convenient choice, but its limited availability to CarMax customers and required purchase at the time of sale restrict flexibility.
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