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AA Auto Protection vs Fidelity Warranty Services

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Pros
  • Direct payments to repair shops
  • Multiple plans to choose from
  • 30-day money-back guarantee
Pros
  • Rental car reimbursement
  • Nationwide coverage
  • Transferable coverage
  • Many other protection plans
  • EV and hybrid coverage
Cons
  • Contracts are not transparent
  • Little information on their website
  • On alert on Better Business Bureau
  • Not clear if in business
  • Incessant sales calls
  • Non-functional website
  • Are not replying to customers
Cons
  • Roadside assistance is not included in their 3 main plans
  • Only available through dealerships
  • Less transparent- no sample contracts online
  • Less plan benefits compared to other VSCs
Summary

AA Auto Protection is an extended auto warranty company that offers coverage for unexpected vehicle repairs. The company has a variety of plans to choose from, and its prices are competitive. However, the company has a history of customer complaints and a recent pattern of suspicious behavior, so potential customers should carefully review the company's terms and conditions before purchasing a policy.

Summary

Fidelity Warranty Services has been in the business of auto warranties since 1978! They provide coverage for high-mileage vehicles in the United States and Canada, as sold through authorized dealers. Their extensive experience and wide-reaching coverage make them a trusted choice for car owners with older vehicles.

Quick Stats
  • BBB Rating : D-
  • Cancelation Option : Available
  • Maintenance Coverage : Undisclosed
  • Money-Back Guarantee : 30 days
  • Number of Plans Available : 39
  • Repair Shop Choice : Use any repair facility
  • Term Limits : 24 months
  • Waiting Period : Undisclosed
  • Operating Status : Active
  • Business Started : 1989
  • Online Quote : False
Quick Stats
  • BBB Rating : A-
  • Cancelation Option : Available
  • Maintenance Coverage : Available through extra, optional coverage
  • Money-Back Guarantee : N/A
  • Number of Plans Available : 5
  • Repair Shop Choice : Any authorized service center or licensed repair facility
  • Term Limits : 11 years/150,000 miles
  • Waiting Period : N/A
  • Operating Status : Active
  • Business Started : 1978
  • Online Quote : False
Selling Points
  • Multiple plans to choose from
  • 30-day money-back guarantee
Selling Points
  • Higher contract term limits
  • High-mileage vehicles covered
  • Many associated protection products
  • EV & hybrid coverage
Customer Support
  • Phone
  • Email
  • Undisclosed
    FAQs
  • Help Guides
  • Undisclosed
    Live Chat
  • Undisclosed
    Mobile Application
  • Undisclosed
    Ticket
Customer Support
  • Phone
  • Email
  • FAQs
  • Undisclosed
    Help Guides
  • Undisclosed
    Live Chat
  • Mobile Application
  • Undisclosed
    Ticket
Payment Options
  • Major Credit Cards
  • Major Debit Cards
  • Undisclosed
    Cash
  • Undisclosed
    Check
  • Undisclosed
    ACH Transactions
  • Undisclosed
    PayPal
  • Undisclosed
    Apple Pay
  • Undisclosed
    Google Pay
  • Undisclosed
    Money Order
  • Undisclosed
    Wire Transfer
  • *Not all payment methods are available in all states
  • *Some payment methods may incur additional fees
Payment Options
  • Major Credit Cards
  • Major Debit Cards
  • Undisclosed
    Cash
  • Check
  • ACH Transactions
  • Undisclosed
    PayPal
  • Undisclosed
    Apple Pay
  • Undisclosed
    Google Pay
  • Money Order
  • Undisclosed
    Wire Transfer
  • *Not all payment methods are available in all states
  • *Some payment methods may incur additional fees

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