trusted formAA Auto Protection vs American Auto Shield | Several.com
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AA Auto Protection vs American Auto Shield

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Pros
  • Direct payments to repair shops
  • Multiple plans to choose from
  • 30-day money-back guarantee
Pros
  • Nationwide coverage
  • Transferable warranty
  • Online claim engine
  • Online support center
Cons
  • Contracts are not transparent
  • Little information on their website
  • On alert on Better Business Bureau
  • Not clear if in business
  • Incessant sales calls
  • Non-functional website
  • Are not replying to customers
Cons
  • Limited information
Summary

AA Auto Protection is an extended auto warranty company that offers coverage for unexpected vehicle repairs. The company has a variety of plans to choose from, and its prices are competitive. However, the company has a history of customer complaints and a recent pattern of suspicious behavior, so potential customers should carefully review the company's terms and conditions before purchasing a policy.

Summary

American Auto Shield has been in business for over 20 years and is a trusted administrator of extended auto warranties. They offer a variety of extended auto warranty plans to fit your budget and needs through their selling partners. It covers major and minor components. AAS does not sell auto insurance plans directly. Instead, they offer their knowledge and services to car warranty companies, which then change the terms of their contracts to fit their plans. Because AAS makes management easy, these businesses can quickly handle cases and make sure customers are happy. Look no further than this review if you need car insurance and have a deal from a business that works with AAS. Some people said that the process of getting their cases approved and fixes done went well. Customers like how helpful the customer service reps are. Some customers also said they liked how easy it is to file a claim when their car breaks down.

Quick Stats
  • BBB Rating : D-
  • Maximum Mileage : Undisclosed
  • Money-Back Guarantee : 30 days
  • Number of Plans Available : 39
  • Waiting Period : Undisclosed
  • Operating Status : Active
Quick Stats
  • BBB Rating : N/R
  • Maximum Mileage : 250,000
  • Money-Back Guarantee : Unavailable
  • Number of Plans Available : 7
  • Waiting Period : 20-40 days
  • Operating Status : Active
Selling Points
  • Multiple plans to choose from
  • 30-day money-back guarantee
Selling Points
  • Covers a variety of vehicles such as motorcycles and ATVs
  • Offers services to vehicles with up to 250,000 miles
  • Variety of coverage options
Coverage & Plan Flexibility
  • High-mileage
  • Exclusionary
  • Undisclosed
    Powertrain
  • Undisclosed
    $0 deductible option
  • Undisclosed
    Commercial/rideshare
  • Undisclosed
    EV/hybrid components
  • Undisclosed
    No waiting period
  • Undisclosed
    Option with free maintenance benefits
  • Undisclosed
    Transferable
Coverage & Plan Flexibility
  • High-mileage
  • Exclusionary
  • Powertrain
  • Undisclosed
    $0 deductible option
  • Undisclosed
    Commercial/rideshare
  • Undisclosed
    EV/hybrid components
  • Undisclosed
    No waiting period
  • Undisclosed
    Option with free maintenance benefits
  • Undisclosed
    Transferable
Claims & Repair Experience
  • Undisclosed
    24/7 roadside assistance
  • Undisclosed
    Any licensed repair shop
  • Direct shop payment
  • In-network repair network
  • Undisclosed
    Mobile app for claims
  • Undisclosed
    Online claims portal
  • Trip interruption coverage
Claims & Repair Experience
  • Undisclosed
    24/7 roadside assistance
  • Undisclosed
    Any licensed repair shop
  • Direct shop payment
  • In-network repair network
  • Undisclosed
    Mobile app for claims
  • Undisclosed
    Online claims portal
  • Trip interruption coverage
Customer Support & Transparency
  • Phone
  • Undisclosed
    24/7 customer support
  • Email
  • Undisclosed
    FAQs / Educational resources
  • Undisclosed
    Live Chat
  • Undisclosed
    Mobile Application
  • Undisclosed
    Online quote without phone
  • Sample contracts online
Customer Support & Transparency
  • Phone
  • Undisclosed
    24/7 customer support
  • Email
  • FAQs / Educational resources
  • Undisclosed
    Live Chat
  • Undisclosed
    Mobile Application
  • Undisclosed
    Online quote without phone
  • Sample contracts online
Contract & Payment Terms
  • Undisclosed
    Contract (lump-sum) payments
  • Undisclosed
    Pay-in-full discount
  • Undisclosed
    Month-to-month payments
  • Undisclosed
    Cancellation fee
  • Undisclosed
    Multi-vehicle discount
  • Undisclosed
    Price lock guarantee
  • *Not all payment methods are available in all states
  • *Some payment methods may incur additional fees
Contract & Payment Terms
  • Contract (lump-sum) payments
  • Undisclosed
    Pay-in-full discount
  • Month-to-month payments
  • Undisclosed
    Cancellation fee
  • Undisclosed
    Multi-vehicle discount
  • Undisclosed
    Price lock guarantee
  • *Not all payment methods are available in all states
  • *Some payment methods may incur additional fees
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