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1800Warranty vs CNA National Warranty

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Pros
  • Four coverage plans (levels) for different vehicle needs
  • Interest-free financing available on eligible payment plans
  • Covers many vehicles with up to 200,000 miles
  • Includes 24/7 roadside assistance with every contract
  • Month-to-month contract option with no long-term commitment
Pros
  • Multiple deductible options
  • Tire and wheel coverage
  • Affordable payment plans
  • Wide range of coverage options
  • Nationwide coverage
  • Travel and lodging reimbursement
  • Transferable contracts
Cons
  • Some contract terms and fees are not disclosed online
  • Mixed customer feedback regarding the claims experience
  • No public pricing or sample quotes available
  • The highest plan is stated-component rather than exclusionary coverage
Cons
  • No quote engine
  • No sample contract
  • Some contracts might not be renewable
  • Out-of-pocket expenses
  • Not an administrator for all of its products
  • Limitations to extra benefits
  • Not all contracts qualify for transfer or cancelation
Summary

1800Warranty is a direct-to-consumer extended auto warranty provider founded in 2019 and headquartered in Ringwood, New Jersey. They offer vehicle service contracts designed to help drivers manage unexpected repair costs after their factory warranty expires, with coverage available in most U.S. states. Their lineup includes four coverage levels, ranging from basic powertrain protection that covers essential components to a comprehensive stated-component plan, along with flexible month-to-month contracts and prepaid terms of up to 72 months.

The provider distinguishes themselves through interest-free financing, eligibility for many vehicles with up to 200,000 miles, and includes extra features such as 24/7 roadside assistance. Eligible contracts also include identity theft protection, a feature that is uncommon among extended warranty providers.

Customer feedback is mixed across review platforms. At the time of writing, 1800Warranty holds a 3.4 out of 5 rating on Trustpilot and a 4.8 out of 5 rating on Google Reviews, with customers praising the purchasing experience, while some report challenges during the claims process. They are not accredited by the Better Business Bureau. This review takes a closer look at their coverage, pricing, customer experience, and contract terms to help determine whether they are the right fit for your vehicle.

Summary

CNA National is a provider of extended auto warranties with over 30 years of experience in the industry. They offer a wide range of coverage options to fit your needs, including bumper-to-bumper coverage, powertrain coverage, and roadside assistance. You can purchase their extended auto warranty from your local dealership. CNA National is also a 26-time Dealers' Choice Award winner, which is a testament to their high level of customer service. Numerous levels of coverage are available for CNA National Warranty Services to meet individual needs. Roadside assistance, rental car reimbursement, travel and hotel reimbursement, Limp-along support, and wheel protection are all included in certain plans of their policies. Furthermore, they offer coverage for several types of automobiles, ensuring that their services are accessible to various clients.

Quick Stats
  • BBB Rating : N/R (Unaccredited)
  • Maximum Mileage : Up to 200,000 miles (vehicle eligibility varies)
  • Money-Back Guarantee : Undisclosed
  • Number of Plans Available : 4 Coverage levels
  • Waiting Period : 30 days and 1,000 miles (may be waived for mechanical breakdown coverage after a qualifying vehicle inspection, subject to the provider's terms)
  • Operating Status : Active
  • Deductible Range : Quote-based (selected during the quoting process)
Quick Stats
  • BBB Rating : A+
  • Maximum Mileage : Undisclosed
  • Money-Back Guarantee : No
  • Number of Plans Available : 4 with 2 upgrade options
  • Waiting Period : Undisclosed
  • Operating Status : Active
Selling Points
  • Month-to-month vehicle service contracts are an uncommon option in the extended warranty industry
  • Complimentary identity theft protection included with eligible contracts
  • Immediate breakdown coverage available after a qualifying vehicle inspection
  • Interest-free payment plans with flexible financing terms
Selling Points
  • Electric vehicle coverage
  • Limp-along assistance
  • Less exclusions than other warranties (like wear and tear and pre-existing conditions)
Coverage & Plan Flexibility
  • High-mileage
  • Exclusionary
  • Powertrain
  • $0 deductible option
  • Commercial/rideshare
  • EV/hybrid components
  • No waiting period
  • Option with free maintenance benefits
  • Transferable
Coverage & Plan Flexibility
  • High-mileage
  • Exclusionary
  • Powertrain
  • Undisclosed
    $0 deductible option
  • Undisclosed
    Commercial/rideshare
  • Undisclosed
    EV/hybrid components
  • Undisclosed
    No waiting period
  • Undisclosed
    Option with free maintenance benefits
  • Undisclosed
    Transferable
Claims & Repair Experience
  • 24/7 roadside assistance
  • Any licensed repair shop
  • Direct shop payment
  • In-network repair network
  • Mobile app for claims
  • Online claims portal
  • Trip interruption coverage
Claims & Repair Experience
  • Undisclosed
    24/7 roadside assistance
  • Undisclosed
    Any licensed repair shop
  • Direct shop payment
  • In-network repair network
  • Undisclosed
    Mobile app for claims
  • Undisclosed
    Online claims portal
  • Trip interruption coverage
Customer Support & Transparency
  • Phone
  • 24/7 customer support
  • Email
  • FAQs / Educational resources
  • Live Chat
  • Mobile Application
  • Online quote without phone
  • Sample contracts online
Customer Support & Transparency
  • Phone
  • Undisclosed
    24/7 customer support
  • Email
  • FAQs / Educational resources
  • Live Chat
  • Undisclosed
    Mobile Application
  • Undisclosed
    Online quote without phone
  • Sample contracts online
Contract & Payment Terms
  • Contract (lump-sum) payments
  • Pay-in-full discount
  • Month-to-month payments
  • Cancellation fee
  • Multi-vehicle discount
  • Price lock guarantee
  • *Not all payment methods are available in all states
  • *Some payment methods may incur additional fees
Contract & Payment Terms
  • Contract (lump-sum) payments
  • Pay-in-full discount
  • Undisclosed
    Month-to-month payments
  • Undisclosed
    Cancellation fee
  • Undisclosed
    Multi-vehicle discount
  • Undisclosed
    Price lock guarantee
  • *Not all payment methods are available in all states
  • *Some payment methods may incur additional fees
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