1800Warranty vs American Auto Shield

1800Warranty is a direct-to-consumer extended auto warranty provider founded in 2019 and headquartered in Ringwood, New Jersey. They offer vehicle service contracts designed to help drivers manage unexpected repair costs after their factory warranty expires, with coverage available in most U.S. states. Their lineup includes four coverage levels, ranging from basic powertrain protection that covers essential components to a comprehensive stated-component plan, along with flexible month-to-month contracts and prepaid terms of up to 72 months.

The provider distinguishes themselves through interest-free financing, eligibility for many vehicles with up to 200,000 miles, and includes extra features such as 24/7 roadside assistance. Eligible contracts also include identity theft protection, a feature that is uncommon among extended warranty providers.

Customer feedback is mixed across review platforms. At the time of writing, 1800Warranty holds a 3.4 out of 5 rating on Trustpilot and a 4.8 out of 5 rating on Google Reviews, with customers praising the purchasing experience, while some report challenges during the claims process. They are not accredited by the Better Business Bureau. This review takes a closer look at their coverage, pricing, customer experience, and contract terms to help determine whether they are the right fit for your vehicle.

American Auto Shield has been in business for over 20 years and is a trusted administrator of extended auto warranties. They offer a variety of extended auto warranty plans to fit your budget and needs through their selling partners. It covers major and minor components. AAS does not sell auto insurance plans directly. Instead, they offer their knowledge and services to car warranty companies, which then change the terms of their contracts to fit their plans. Because AAS makes management easy, these businesses can quickly handle cases and make sure customers are happy. Look no further than this review if you need car insurance and have a deal from a business that works with AAS. Some people said that the process of getting their cases approved and fixes done went well. Customers like how helpful the customer service reps are. Some customers also said they liked how easy it is to file a claim when their car breaks down.