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Top Medical Software Companies in 2025
TherapyNotes vs Valant
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- Customizable client intake forms
- In-depth reporting and analytics
- Mobile access for on-the-go productivity
- Unlimited document storage
- Spanish-language support
- Mobile app access for patients and staff
- Outcome tracking tools built-in
- Automated reminders and intake forms
- Integrated reporting and analytics tools
- Complex billing features for beginners
- Limited integration with third-party applications
- Lack of advanced customization for reporting
- No built-in marketing tools
- Not suitable for large practices
- No public pricing information
- Limited customization for some users
- Mixed reviews on customer support
- Occasional system lag
Founded in 2010 and headquartered in Horsham, Pennsylvania, TherapyNotes is a leading provider of practice management software tailored specifically for mental health professionals. Their platform offers a wide range of features, including customizable note templates, secure patient portals, integrated billing, and HIPAA-compliant telehealth services, all designed to simplify the management of clinical and administrative tasks. TherapyNotes is especially valued for their ease of use, detailed reporting tools, and responsive customer support. With over 75,000 users, they have built a solid reputation within the mental health community. Their unique offerings include specialized billing codes for mental health services, customizable client intake forms, and built-in outcome measures to track patient progress. While some users have raised concerns about the complexity of billing features and limited third-party integrations, TherapyNotes continues to receive high ratings for their user-friendly interface and effective support. With a strong commitment to mental health practices, TherapyNotes remains a top choice for those looking to streamline their operations and enhance patient care.
Valant is a privately held healthcare software company based in Seattle, Washington, founded in 2005 by psychiatrist Dr. David Lischner. They focus exclusively on behavioral health, offering an integrated electronic health record (EHR) and practice management system for therapists, psychiatrists, and mental health clinics of all sizes. Their platform combines clinical tools, billing workflows, scheduling, telehealth, outcome tracking, and patient engagement features in one system. What sets Valant apart is their emphasis on streamlining mental health-specific workflows. Features like prepopulated notes, integrated outcome measures, and group therapy tools are tailored to support efficient care delivery and administrative management. Their platform includes API support, digital billing assistance, and a patient-facing mobile app. Valant receives mixed reviews from users. Many praise their behavioral health specialization and ease of use, while others point to limitations in customization and support responsiveness. They are not currently accredited by the Better Business Bureau and have varying scores across review platforms. This review explores Valant’s full range of features, pricing approach, support options, and how they compare to other providers. If you're considering software built around behavioral health needs, this breakdown will help you decide if Valant aligns with your practice goals.
- Pricing : Starts at $49/provider/month
- Free Trial : None
- AI Features : Available
- Specialty Support : Mental health
- HIPAA Compliance : Certified
- Practice Size Fit : Solo / Small (2–10)
- Payment Methods : Credit Cards, ACH, PayPal
- BBB Rating : A+
- Customer Satisfaction : Excellent
- Pricing : Customized per practice; quote-based
- Free Trial : Unavailable
- AI Features : Narrative generation and note prepopulation
- Specialty Support : Behavioral and mental health only
- HIPAA Compliance : Certified
- Practice Size Fit : Solo to multi-location practices
- Payment Methods : Details undisclosed - quote required
- BBB Rating : F
- Customer Satisfaction : Poor
- Dedicated support for mental health practices
- Security features designed for therapy
- Seamless integration with popular mental health tools
- Dedicated group therapy management
- 80+ integrated clinical screeners
- MYIO app for patient engagement
- Behavioral health-specific billing service
- Automated Billing & Claims
- Built-In Telehealth
- Customizable Templates Management
- e-Prescribing
- Lab/Imaging Integration
- Multi-Location Support
- Online Scheduling
- Patient Payment Processing
- Revenue Cycle Analytics
- Self-Service Patient Portal
- Software- or AI-Assisted Charting
- Voice-to-Text Dictation
- Automated Billing & Claims
- Built-In Telehealth
- Customizable Templates Management
- e-Prescribing
- Lab/Imaging Integration
- Multi-Location Support
- Online Scheduling
- Patient Payment Processing
- Revenue Cycle Analytics
- Self-Service Patient Portal
- Software- or AI-Assisted Charting
- Voice-to-Text Dictation
- Automated Reminders (SMS/Email)
- Mobile App (iOS/Android)
- Reputation Management Tools
- Secure Patient Messaging
- Self-Service Patient Portal
- Automated Reminders (SMS/Email)
- Mobile App (iOS/Android)
- Reputation Management Tools
- Secure Patient Messaging
- Self-Service Patient Portal
- API Access
- Major EHR/PM Systems (e.g., Epic, Cerner)
- Payment Processors
- Zapier/Workflow Automation
- API Access
- Major EHR/PM Systems (e.g., Epic, Cerner)
- Payment Processors
- Zapier/Workflow Automation—Undisclosed
- FAQs
- Guided Training / Onboarding
- Help Center / Knowledge Base
- Live Chat
- Phone
- Ticketing
- Video Demos / Webinars
- FAQs
- Guided Training / Onboarding
- Help Center / Knowledge Base
- Live Chat
- Phone
- Ticketing
- Video Demos / Webinars
- Cancellation Penalties
- Data Export / Portability Fees Disclosed
- Grace Period for Cancellation
- Month-to-Month Plan Available
- Transparent Pricing
- Uptime SLA Published
- Cancellation Penalties—Undisclosed
- Data Export / Portability Fees Disclosed
- Grace Period for Cancellation—Undisclosed
- Month-to-Month Plan Available—Undisclosed
- Transparent Pricing
- Uptime SLA Published—Undisclosed
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