InSync vs Quickbase

InSync EHR, founded in 2008 in Tampa, Florida, and later acquired by Qualifacts in 2021, is a cloud-based electronic health record and practice management software built for small to mid-sized behavioral health and human services providers. The platform brings together essential tools such as clinical documentation, scheduling, billing, telehealth, e-prescribing, and eMAR, offering a comprehensive solution that reduces the need for multiple systems. Its flexibility allows practices of all sizes to configure workflows, dashboards, and quick physical exam charts to fit unique needs, while integrated electronic claims submission, insurance verification, and revenue cycle management strengthen financial performance. Customer experience is mixed but leans positive. On Capterra, InSync holds a strong 4.5/5 rating, with users praising its customization, reporting capabilities, and billing process. Positive reviews highlight smooth implementation, automated billing functions, and effective patient engagement features like the robust patient portal. On the other hand, some users mention slower customer support, a steep learning curve, and system speed issues as drawbacks. When it comes to pricing, InSync does not list costs publicly. Instead, providers are encouraged to request a free demo and receive tailored quotes.

Quickbase, founded in 1999 and headquartered in Cambridge, Massachusetts, is a no-code application development platform used by healthcare organizations and other industries to create custom software for their operations. Unlike pre-built Electronic Health Record (EHR) or Practice Management (PM) systems, they provide tools for technically proficient practices to build their own applications, which requires significant IT expertise and development effort. Their platform includes features like Quickbase Pipelines for integrations, governance controls that support HIPAA compliance, starter templates, and real-time reporting dashboards. Quickbase is valued for its scalability and ability to rapidly deploy mission-critical apps, making it ideal for large healthcare networks with complex workflows and unique needs. However, challenges include high entry costs that limit access for smaller practices, mobile usability issues, and the need for extensive customization to create healthcare-specific tools. With consistent 4.4 out of 5 ratings across SoftwareAdvice, G2, and Capterra, Quickbase has built a strong reputation as a flexible development platform, best suited for large healthcare providers with dedicated IT teams seeking highly tailored solutions.