ICANotes vs Quickbase

Founded in 1999 and based in Annapolis, Maryland, ICANotes is an electronic health record system designed exclusively for behavioral health clinicians. They serve psychiatrists, therapists, counselors, and other mental health professionals seeking streamlined, compliant documentation with minimal typing. Their platform includes point-and-click note templates, customizable treatment plans, and integrated tools for assessments, group therapy, and medication management. ICANotes also supports patient tracking, real-time charting, secure messaging, eligibility verification, and telehealth, all accessible online. Their modernized interface, ICANotes+, introduces faster navigation and an updated layout, although it has received mixed feedback during early adoption. Many users appreciate their documentation speed, compliance readiness, and wide array of mental health–specific templates. Others have noted issues with billing processes, mobile limitations, and system reliability during the platform transition. ICANotes offers flexible pricing for full-time and part-time providers, with optional features like telehealth and revenue cycle management. They are fully HIPAA-compliant and ONC-certified, making them a specialized choice for behavioral health professionals. Read our full review to see if their tools and workflows align with your practice’s needs.

Quickbase, founded in 1999 and headquartered in Cambridge, Massachusetts, is a no-code application development platform used by healthcare organizations and other industries to create custom software for their operations. Unlike pre-built Electronic Health Record (EHR) or Practice Management (PM) systems, they provide tools for technically proficient practices to build their own applications, which requires significant IT expertise and development effort. Their platform includes features like Quickbase Pipelines for integrations, governance controls that support HIPAA compliance, starter templates, and real-time reporting dashboards. Quickbase is valued for its scalability and ability to rapidly deploy mission-critical apps, making it ideal for large healthcare networks with complex workflows and unique needs. However, challenges include high entry costs that limit access for smaller practices, mobile usability issues, and the need for extensive customization to create healthcare-specific tools. With consistent 4.4 out of 5 ratings across SoftwareAdvice, G2, and Capterra, Quickbase has built a strong reputation as a flexible development platform, best suited for large healthcare providers with dedicated IT teams seeking highly tailored solutions.