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Epic vs Nextech

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Pros
  • Specialty-specific templates
  • Role-based user interfaces
  • Comprehensive interoperability
Pros
  • Unique coverage across certain specialties in one platform
  • Comprehensive task integrations to reduce third-party tools and handoffs
  • Highly configurable templates and chart layouts tailored by provider/subspecialty
  • Built-in photo management for side-by-side or overlay comparisons
  • Multi-location, drag-and-drop scheduling
  • iPad/iPhone access for charting, labs, and e-prescribing
  • Integrated ASC charting to cut duplicate entries across departments
  • Embedded telemedicine for secure video visits with in-chart documentation
Cons
  • Steep learning curve
  • Customization friction
  • Performance dips during peak use
Cons
  • Non-transparent pricing; buyers must contact sales for quotes
  • Steep learning curve during implementation/configuration
  • Narrow specialty focus can limit fit for other clinics
  • Contract terms involve auto-renewals and multi-year commitments
Summary

Epic Systems, founded in 1979 and headquartered in Verona, Wisconsin, is one of the most widely used EHR providers in the United States, with their platform serving over 325 million patients worldwide. Their Epic EHR system is designed for diverse healthcare settings, including large hospitals, small practices, mental health facilities, and specialty clinics. Key features include specialty-specific modules for over 60 areas of medicine, role-based user interfaces, AI-powered clinical documentation, telehealth capabilities, patient engagement tools through MyChart, and strong interoperability with labs, pharmacies, and imaging centers. Epic’s pricing is not publicly listed, as costs depend on factors like organization size, chosen modules, hosting model, and training needs. Setup options include full enterprise deployment, Community Connect for smaller practices, Garden Plot for mid-sized groups, and Epic Sonnet with core features.

Summary

Nextech is a Tampa-based healthcare IT provider founded in 1997, delivering a cloud-based EHR and practice management platform purpose-built for specialty practices like dermatology, ophthalmology, orthopedics, plastic surgery, and med spas. Their integrated system combines clinical documentation, billing, patient engagement, and revenue cycle tools into one seamless experience, helping practices reduce operational friction and streamline workflows. Recognized as a top single-solution choice for niche specialties, they support thousands of clinicians with mobile access, drag-and-drop scheduling, and specialty-specific templates designed in collaboration with providers. What sets them apart are features like one-page ophthalmology charting, embedded TouchMD for patient engagement, and built-in analytics dashboards that give near real-time insights into performance. On the flip side, pricing details are not published, and interested practices must speak with sales to get quotes. Customer feedback cites a solid feature set and strong customization, but notes spotty support responsiveness and a learning curve for advanced users. Overall, Nextech may be a fit for practices seeking a specialty-centric, all-in-one platform, but those requiring flexible contracts or transparent pricing will want to evaluate carefully before committing.

Quick Stats
  • Pricing : Starting at $5000
  • Free Trial : Unavailable
  • AI Features : Available
  • Specialty Support : Available
  • HIPAA Compliance : Available
  • Payment Methods : Available
  • BBB Rating : N/R
  • Customer Satisfaction : Good
Quick Stats
  • Pricing : Quote-based, per-provider, or per-encounter models
  • Free Trial : Unavailable
  • AI Features : As a separate tool
  • Specialty Support : Multi-specialty support
  • HIPAA Compliance : Certified
  • Practice Size Fit : Small to large practices, multi-specialty clinics, and billing services
  • Payment Methods : Undisclosed
  • BBB Rating : A+
  • Customer Satisfaction : Good
Selling Points
  • Customizable
  • Comprehensive AI support across care and operations
Selling Points
  • One-page ophthalmology EHR to speed up exams and charting
  • AAD DataDerm Gold–recognized & Best in KLAS dermatology EHR
  • PDMP checks integrated at the point of prescribing
  • TouchMD suite integrated for many tasks in one workflow
  • Advanced Analytics for operational and clinical KPIs
Core EHR & Admin Features
  • Automated Billing & Claims
  • Built-In Telehealth
  • Customizable Templates Management
  • e-Prescribing
  • Lab/Imaging Integration
  • Multi-Location Support
  • Online Scheduling
  • Patient Payment Processing
  • Revenue Cycle Analytics
  • Self-Service Patient Portal
  • Software- or AI-Assisted Charting
  • Voice-to-Text Dictation
Core EHR & Admin Features
  • Automated Billing & Claims
  • Built-In Telehealth
  • Customizable Templates Management
  • e-Prescribing
  • Lab/Imaging Integration
  • Multi-Location Support
  • Online Scheduling
  • Patient Payment Processing
  • Revenue Cycle Analytics
  • Self-Service Patient Portal
  • Undisclosed
    Software- or AI-Assisted Charting
  • Voice-to-Text Dictation
Integrations
  • API Access
  • Major EHR/PM Systems (e.g., Epic, Cerner)
  • Payment Processors
  • Zapier/Workflow Automation
Integrations
  • API Access
  • Undisclosed
    Major EHR/PM Systems (e.g., Epic, Cerner)
  • Payment Processors
  • Zapier/Workflow Automation
Customer Support & Resources
  • Email
  • FAQs
  • Guided Training / Onboarding
  • Help Center / Knowledge Base
  • Live Chat
  • Phone
  • Ticketing
  • Video Demos / Webinars
Customer Support & Resources
  • Email
  • FAQs
  • Guided Training / Onboarding
  • Help Center / Knowledge Base
  • Live Chat
  • Phone
  • Ticketing
  • Video Demos / Webinars
Billing & Contract Policies
  • Cancellation Penalties
  • Data Export / Portability Fees Disclosed
  • Grace Period for Cancellation
  • Month-to-Month Plan Available
  • Transparent Pricing
  • Uptime SLA Published
Billing & Contract Policies
  • Undisclosed
    Cancellation Penalties
  • Data Export / Portability Fees Disclosed
  • Undisclosed
    Grace Period for Cancellation
  • Undisclosed
    Month-to-Month Plan Available
  • Transparent Pricing
  • Uptime SLA Published

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