Chetu vs WebPT

Chetu, founded in 2000 and headquartered in Florida, is a U.S.-based software development company that provides custom-built electronic health record (EHR) systems. Unlike off-the-shelf platforms, Chetu’s solutions are designed to adapt to each healthcare organization’s workflows, giving providers more flexibility and control. Their EHR features include computerized provider order entry (CPOE), charge capture and coding tools, clinical decision support, customizable dashboards, laboratory information systems, e-prescribing, patient portals, telemedicine capabilities, and integration with third-party systems such as Epic and Kareo. They also emphasize compliance with HIPAA, GDPR, and ONC-ATCB standards to ensure data security and regulatory alignment. Customer feedback on Chetu’s EHR is mixed. Positive reviews highlight the company’s ability to handle complex integrations, smooth data migrations, and proactive project management. On the other hand, negative reviews point to concerns about billing transparency, contractual terms, and project delays, with some clients reporting significant costs for incomplete systems. Chetu does not publish standard pricing or plans and instead uses a custom-quote model. Costs can be high, with reports of projects reaching tens of thousands of dollars, but clients receive tailored software built specifically to their needs.

Founded in 2008 and headquartered in Phoenix, Arizona, WebPT has become one of the most recognized software providers for rehabilitation therapy practices. They were created to simplify documentation for physical therapists, and over time, they have expanded their platform to support occupational therapists and speech-language pathologists. Today, they deliver a comprehensive Practice Experience Management solution that integrates documentation, scheduling, billing, outcome tracking, and patient engagement into one cohesive system. What sets them apart is their therapy-specific focus, innovative features such as AI-powered documentation, compliance safeguards for Medicare and payer rules, and patient engagement tools through WebPT Reach. These offerings help practices reduce administrative burden while improving clinical efficiency and patient outcomes. Customer feedback highlights ease of use, strong compliance support, and accessible training, though users have also noted challenges with billing functionality, occasional performance slowdowns, and higher costs for advanced features. Even so, WebPT maintains an A rating with the Better Business Bureau and has been recognized by industry platforms like TrustRadius for customer satisfaction. Their balance of specialization, scalability, and support makes them a prominent name in rehab-focused medical software.