Chetu vs TherapyNotes

Chetu, founded in 2000 and headquartered in Florida, is a U.S.-based software development company that provides custom-built electronic health record (EHR) systems. Unlike off-the-shelf platforms, Chetu’s solutions are designed to adapt to each healthcare organization’s workflows, giving providers more flexibility and control. Their EHR features include computerized provider order entry (CPOE), charge capture and coding tools, clinical decision support, customizable dashboards, laboratory information systems, e-prescribing, patient portals, telemedicine capabilities, and integration with third-party systems such as Epic and Kareo. They also emphasize compliance with HIPAA, GDPR, and ONC-ATCB standards to ensure data security and regulatory alignment. Customer feedback on Chetu’s EHR is mixed. Positive reviews highlight the company’s ability to handle complex integrations, smooth data migrations, and proactive project management. On the other hand, negative reviews point to concerns about billing transparency, contractual terms, and project delays, with some clients reporting significant costs for incomplete systems. Chetu does not publish standard pricing or plans and instead uses a custom-quote model. Costs can be high, with reports of projects reaching tens of thousands of dollars, but clients receive tailored software built specifically to their needs.

Founded in 2010 and headquartered in Horsham, Pennsylvania, TherapyNotes is a leading provider of practice management software tailored specifically for mental health professionals. Their platform offers a wide range of features, including customizable note templates, secure patient portals, integrated billing, and HIPAA-compliant telehealth services, all designed to simplify the management of clinical and administrative tasks. TherapyNotes is especially valued for their ease of use, detailed reporting tools, and responsive customer support. With over 75,000 users, they have built a solid reputation within the mental health community. Their unique offerings include specialized billing codes for mental health services, customizable client intake forms, and built-in outcome measures to track patient progress. While some users have raised concerns about the complexity of billing features and limited third-party integrations, TherapyNotes continues to receive high ratings for their user-friendly interface and effective support. With a strong commitment to mental health practices, TherapyNotes remains a top choice for those looking to streamline their operations and enhance patient care.