CentralReach vs TherapyNotes

CentralReach is a healthcare software company founded in 2012 and headquartered in Fort Lauderdale, Florida. They specialize in serving organizations that provide applied behavior analysis (ABA), autism therapy, and developmental disability services. Their platform offers a unified solution that combines clinical data collection, scheduling, billing, payroll, telehealth, and ongoing staff training, all designed to meet the complex needs of therapy-focused practices. One of their standout features is their customization capabilities, allowing users to build tailored clinical programs and data forms. They also offer CR Institute, a built-in learning management system that supports CEUs and certification prep for RBTs and BCBAs. CentralReach’s tools are built to accommodate a wide range of service settings, including in-home, school-based, and clinic care. While customer feedback is largely positive about the platform’s functionality and impact, some users report a steep learning curve and inconsistent support responsiveness. They maintain a BBB profile, have been featured on the Inc. 5000 list, and continue to grow within their niche. For organizations exploring practice management solutions in the ABA and therapy space, CentralReach presents a compelling, specialized option worth a closer look.

Founded in 2010 and headquartered in Horsham, Pennsylvania, TherapyNotes is a leading provider of practice management software tailored specifically for mental health professionals. Their platform offers a wide range of features, including customizable note templates, secure patient portals, integrated billing, and HIPAA-compliant telehealth services, all designed to simplify the management of clinical and administrative tasks. TherapyNotes is especially valued for their ease of use, detailed reporting tools, and responsive customer support. With over 75,000 users, they have built a solid reputation within the mental health community. Their unique offerings include specialized billing codes for mental health services, customizable client intake forms, and built-in outcome measures to track patient progress. While some users have raised concerns about the complexity of billing features and limited third-party integrations, TherapyNotes continues to receive high ratings for their user-friendly interface and effective support. With a strong commitment to mental health practices, TherapyNotes remains a top choice for those looking to streamline their operations and enhance patient care.