athenahealth vs Quickbase

Founded in 1997 in San Diego and now headquartered in Watertown, Massachusetts, athenahealth provides a cloud-based platform that integrates electronic health records, revenue cycle management, practice operations, and patient engagement tools. Their athenaOne suite combines AI-powered features like ambient documentation, predictive analytics, and automated billing workflows to help providers reduce administrative burden and improve clinical efficiency. The platform also supports telehealth, mobile access, open API integrations, and participation in a national provider network, making it highly adaptable for practices of various sizes and specialties. Athenahealth’s percentage-based pricing model aligns with practice revenue, and their Success Community gives users input into product evolution. While users value its automation and flexibility, some report challenges with implementation, usability, and contract clarity. Still, athenahealth’s broad capabilities and ongoing innovation make it a strong contender for modern, data-driven healthcare delivery.

Quickbase, founded in 1999 and headquartered in Cambridge, Massachusetts, is a no-code application development platform used by healthcare organizations and other industries to create custom software for their operations. Unlike pre-built Electronic Health Record (EHR) or Practice Management (PM) systems, they provide tools for technically proficient practices to build their own applications, which requires significant IT expertise and development effort. Their platform includes features like Quickbase Pipelines for integrations, governance controls that support HIPAA compliance, starter templates, and real-time reporting dashboards. Quickbase is valued for its scalability and ability to rapidly deploy mission-critical apps, making it ideal for large healthcare networks with complex workflows and unique needs. However, challenges include high entry costs that limit access for smaller practices, mobile usability issues, and the need for extensive customization to create healthcare-specific tools. With consistent 4.4 out of 5 ratings across SoftwareAdvice, G2, and Capterra, Quickbase has built a strong reputation as a flexible development platform, best suited for large healthcare providers with dedicated IT teams seeking highly tailored solutions.