Optimum Internet: Internet & Mobile Service Review
Optimum internet is provided by Altice USA, a communications and media company that provides its customers the power of connectivity with fiber, high-speed broadband, wireless solutions, and much more. Continue reading our full Optimum internet review to know more about its internet plans, prices, and services.
Pros
Cons
Quick Stats
About Optimum Internet
Optimum Internet offers fast and reliable connectivity with fiber speeds up to 5 Gigs. The company offers no annual contracts and the flexibility to change plans at any time. Additionally, its pricing system is straightforward and includes equipment with no hidden fees,
Optimum Internet earns above-average online ratings of 3.5/5 star ratings on reviewing sites, mainly due to its lack of wide availability in the country. Its parent company, Altice USA and Optimum are also yet to be accredited by the Better Business Bureau.
Optimum Internet Plans & Prices
Optimum offers five fiber internet plans, all of which come with free installation with online ordering, a WiFi 6 Gateway device, and a WiFi extender. Its plans are as follows:
300 Mbps Fiber Internet: $39.99/month with autopay & paperless bill
This plan provides you with:
- Upload speeds as fast as downloads
- HBO Max™ included for 3 months
- $50 Visa® Prepaid Card
- Optimum Mobile for just $5/month for 12 months
500 Mbps Fiber Internet: $59.99 with autopay & paperless bill
This plan provides you with:
- Upload speeds as fast as downloads
- HBO Max™ included for 6 months
- $100 Visa® Prepaid Card
- Optimum Mobile for just $5/month for 12 months
1 Gig Fiber Internet: $79/month with autopay & paperless bill
This plan provides you with:
- Upload speeds as fast as downloads
- HBO Max™ included for 1 year
- $200 Visa® Prepaid Card
- Optimum Mobile for just $5/month for 12 months
2 Gig Fiber Internet: $120/month with autopay & paperless bill
This plan provides you with:
- Upload speeds as fast as downloads
- HBO Max™ included for 1 year
- $200 Visa® Prepaid Card
- Optimum Mobile for just $5/month for 12 months
5 Gig Fiber Internet: $180/month with autopay & paperless bill
This plan provides you with:
- Upload speeds as fast as downloads
- HBO Max™ included for 1 year
- $200 Visa® Prepaid Card
- Optimum Mobile for just $5/month for 12 months
Affordable Connectivity Program: Free 300 Mbps
Optimum participates in the Federal Government Program that offers a grant of up to $30 per month to help qualifying households gain internet connectivity and afford it. Certain eligibility requirements are demanded by Optimum, so make sure to check out its website to make sure you qualify.
Optimum Business Internet
Optimum offers businesses their own fiber and wireless internet plans; its prices are not advertised as you are recommended to contact Optimum to get a quote for your business. Business Internet speeds are as follows:
- Business Fiber 1 Gig
- Business Fiber 500 Mbps
- Business Fiber 300 Mbps
Optimum Business Internet prices start at as low as $34.95 per month for 1 year. Its business internet plans come with:
- 24/7 Support in Person, Live Chat, or On the Phone
- Dedicated Business Customer Support
- 60-Day Money-Back Guarantee
- No Annual Contract
Optimum Mobile Plans & Prices
Optimum offers great mobile plans and special discounts with its internet plans. Its plans are as follows:
- 1 GB Promotion: $5/month for 12 months for 1 line
- 3 GB: $22/month for 1 line
- Unlimited: $30/month for 1 line
- Unlimited Max: $40/month for 2 lines
All these plans include the following:
- Unlimited talk and text
- 5G access at no additional cost
- Flexibility to switch
- International plans, and travel passes are available to purchase
- Extra phone setup support
When you bundle Optimum internet with mobile savings, you get the following offers:
- 3 GB + Mobile Savings: $22
- Unlimited + Mobile Savings + Multi Line Savings: $30
- Unlimited Max + Mobile Savings + Multi Line Savings: $40
Customer Support
You can reach Optimum's sales team by live chat on its website or by calling them at 866-209-1099. You can also use its website to shop online for your internet plan, whether it is for your home or business. You can also submit a ticket from its Contact Us page with your inquiry or business information to get a quote.
A support center is also available on its website to guide you through its products and internet services and help you answer any questions or inquiries you may have.
Final Thoughts
Optimum internet can be an excellent option for residents in the North East as it serves most of New Jersey, Connecticut, New York, and Pennsylvania. The company offers high-speed fiber internet plans up to 5 gigs of speeds, which is more than most of its competitors offer.