Jump to:
Best Credit Repair
Recent Posts
Lexington Law Review: Should You Trust Them?
Lexington Law offers its services for people who don't have the time or resources to repair their credit score. Over the years, they have been considered the largest and most well-known credit repair company, but this has all changed with the recent pending lawsuit against them.
Read more to find out the cons, pros, and everything you need to know before choosing them to repair your credit.
Quick Stats
About Lexington Law
Lexington Law is one of the top options you’ll get when you research credit repair companies. They have risen to become the largest credit repair company in the industry by removing more than 56 million negative items and sending out over 221 million disputes on behalf of their clients since they were founded.
They have been in the industry for over two decades, but the longevity doesn’t mean they hold the best reputation. In 2019, a federal complaint was filed against Lexington Law and CreditRepair.com, both part of the same parent company Progrexion, for deceiving their clients.
The Better Business Bureau, BBB, has rated them with a C-. In the last three years, they have had over 724 complaints. Complaints ranged from making false promises to their clients to being overcharged for a service they did not ask for.
How Does Lexington Law Work?
The process is simple; you can start the first step online. All you have to do is go to their website and select “Start online,” once you select that, you will be directed to an online form where they will ask you to fill out general information about yourself. After that, they will direct you to choose the best plan for you.
How do they work?
Their services work in four steps:
- Obtain a credit report analysis: The first step is to check your credit score and what’s affecting it; you can either call them or fill out an online form with your personal information to receive a credit report analysis.
- Dispute your credit: The report will highlight the inaccurate negatives you have on your report, and they will dispute it on your behalf.
- Follow up on disputes: Some negative items require additional correspondence, so they monitor those negative items till it is resolved.
- Monitor your progress: The app and online portal will offer you 24/7 access to your credit score analyses and continue offering you solutions until you reach your credit goal.
Other services they offer
Apart from the traditional credit repair services, they offer legal services in some states like:
- Litigation
- Child Custody
- Bankruptcy
- Divorce
- Criminal Defense
- Property & Water Rights
- DUI Defense
- Pro Bono Cases
Lexington Law Cost
Their services are divided into three packages, ranging from basic credit repair to premium options with additional features—combining all features into different packages guarantees that you are only paying for what you need.
The three plans are:
Concord Standard
This is Lexington Law’s entry-level package, the Concord Standard plan, which includes all the essentials of credit repair. While this is their basic plan, it has the full range of services that smaller credit repair companies offer.
the plan covers two services:
- Credit Disputes
- Creditor Intervention
Concord Premier
Concord Premier is their mid-level plan, which includes all the credit repair basics covered under the basic plan, in addition to a few extra perks.
The plan includes:
- Credit score analysis
- Credit monitoring
- Alerts when the score changes
PremierPlus
PremierPlus is the most comprehensive and premium plan offered by Lexington Law. With this plan, you don’t only get credit repair services; you get:
- Cease and desist letters
- Access to FICO
- Score tracker
- Financial planning tools
- Identity theft.
Lexington Law Customer Support
They currently offer their services in all states except OR and NC. If you live outside those two states and are a new client, you can reach them by phone at +1-833-333-8277 during business hours. If you are an existing client, you can reach them at +1-833-793-3000.
Business hours run from:
Monday to Friday: 7 a.m. - 7 p.m. MST
Saturday to Sunday: Closed
However, if you don’t want to speak to a representative, the whole process can be done online or through the mobile app, which is available to you 24/7. The app is available for both iOS and Android users and has a 4.6-star average rating, with mostly positive reviews.
Lexington Law Company Reputation
Lexington Law has been in business for the past two decades, and while longevity normally indicates a great reputation, this is not the case with this company.
Over the past few years, there have been serious allegations held against them:
- The Bureau for Consumer Financial Protection, CFPB, filed a complaint against the parent company Progrexion in 2019.
-
Their largest affiliate would advertise on CraigsList and other social media platforms that they had ‘Rent to Own’ opportunities available when they did not have any housing for rent.
-
There was also evidence that Lexington Law executives and management knew about the fake-rent-to-own housing.
-
The Better Business Bureau, BBB, has put them on alert because of the pending government action against them.
Lexington Law Contract Duration
If you commit to getting a membership with Lexington Law; All of their plans are monthly and can be canceled at any time. However, if you want to cancel your subscription, you can not do it online; you’ll have to contact a customer support agent directly before your next payment is due. Otherwise, you would need to wait another month to cancel it.
Conclusion
Lexington Law offers a wide range of features that other credit repair companies don’t. You can use all of their services online with their top-rated smartphone app, with almost excellent reviews. Unfortunately, their app store rating isn’t enough, and there have been major legal troubles and lawsuits filed against them. Apart from their reputation, the prices they charge are above average, and you can find the same services for a better price elsewhere.