Lexington Law: Credit Repair Services Amid Legal Scrutiny
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Updated: July 18, 2024
Disclaimer: In 2019, the Consumer Financial Protection Bureau (CFPB) filed a lawsuit against Lexington Law and CreditRepair.com, alleging that they engaged in illegal conduct, including deceptive marketing practices. This lawsuit was part of a broader crackdown on credit repair organizations. In 2023, as part of the PGX Holdings bankruptcy case, Lexington Law settled with the CFPB.
The settlement required Lexington Law to cease certain illegal practices and provide redress and other relief to affected consumers. The company announced they have voluntarily filed
for Chapter 11 reorganization under the United States Bankruptcy Code on June 4, 2023.
It’s very important for potential clients to be aware of this legal history when considering their services. While they seem to be still operating for their current customers, their website does not work when writing this review, so we are unsure whether they accept new customers.
Additionally, in our research, we discovered that they have three different profiles on the Better Business Bureau (BBB) but no longer possess ratings, customer reviews, or accreditation.
If you want to learn more about Lexington Law’s services and offerings before the lawsuit, read our review to learn more. However, if you want to find other providers in the credit repair industry, visit our informative website and read our reviews.
Pros
Cons
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Quick Stats
About Lexington Law
Lexington Law is one of the top options you’ll get when you research credit repair companies. They have become the industry's most significant credit repair company by removing more than 56 million negative items and sending out over 221 million disputes on behalf of their clients since they were founded.
They have been in the industry for over two decades; the BBB has rated them with a D-.
How Does Lexington Law Work?
The process is simple; you can start the first step online. All you have to do is go to their website and select “Start online.” Once you select that, you will be directed to an online form where they will ask you to fill out general information about yourself. After that, they will direct you to choose your best plan.
Lexington Law will offer you the following:
- Free Credit Score
- Free Credit Report Summary
- Free Credit Repair Recommendations
Their services work in four steps:
Obtain a credit report analysis: The first step is to check your credit score and what’s affecting it; you can either call them or fill out an online form with your personal information to receive a credit report analysis.
Dispute your credit: The report will highlight your inaccurate negatives on your report, and they will dispute it on your behalf.
Follow-up on disputes: Some negative items require additional correspondence, so they monitor those negative items till they are resolved.
Monitor your progress: The app and online portal will offer you 24/7 access to your credit score analysis and continue offering solutions until you reach your credit goal.
Other services they offer
Apart from the traditional credit repair services, they offer legal services in some states, such as:
- Litigation
- Child Custody
- Bankruptcy
- Divorce
- Criminal Defense
- Property & Water Rights
- DUI Defense
- Pro Bono Cases
Lexington Law Cost
Their services are divided into three packages, ranging from basic credit repair to premium options with additional features—combining all features into different packages guarantees that you are only paying for what you need.
The three plans are:
Concord Standard: $89 per month
Lexington Law’s entry-level package, the Concord Standard plan, includes all the essentials of credit repair. While this is their basic plan, they offer the full range of services that smaller credit repair companies offer.
The plan covers the following services:
- Credit Disputes
- Creditor Intervention
- Inquiry Assist
- ID Theft Insurance
- DebtHandler
Concord Premier: $109.95 per month
Concord Premier's mid-level plan includes all the credit repair basics covered under the basic plan and a few extra perks.
The plan includes:
- Credit score analysis
- Credit monitoring
- Alerts when the score changes
Premier Plus: $129.95 per month
The most comprehensive and expensive plan that Lexington Law offers is Premier Plus. With this plan, you don’t only get credit repair services; you get:
- Cease and desist letters
- Access to FICO
- Score tracker
- Financial planning tools
- Lost Wallet Protection
- Junk Mail Reducer
Lexington Law Customer Support
They currently offer their services in all states except OR and NC. If you live outside those two states and are a new client, call them at +1-833-333-8277 during business hours. If you are an existing client, you can reach them at +1-833-793-3000.
Business hours are Monday through Friday, 7 AM to 7 PM MST. Saturday and Sunday are closed.
However, if you don’t want to speak to a representative, you can complete the process online or through the mobile app, which is available 24/7. The app is available for iOS and Android users and has a 4.6-star average rating with primarily positive reviews.
If you commit to getting a membership with Lexington Law, all their monthly plans can be canceled anytime. However, if you want to cancel your subscription, you can not do it online; you’ll have to contact a customer support agent directly before your next payment is due. Otherwise, you would need to wait another month to cancel it.
Conclusion
Lexington Law offers many features that other credit repair companies don’t. You can use their services online with their top-rated smartphone app, which has almost excellent reviews. You can also get a free online credit report consultation, a free credit report summary, and repair recommendations.
If you are still unsure about this provider and their services, we recommend visiting our website. There, you can find many reviews on other credit repair service providers. Our informative blog posts will help you gather more details about the industry, and our comparison tool will assist you in making your final decision.
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