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Credit Monkey vs Lexington Law

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Pros
  • 90-day money-back guarantee
  • 24/7 client portal
  • Free phone consultation
  • Credit Repair Training Academy
  • Live chat
Pros
  • Free consultation
  • Financial tools
  • Offers a mobile app
  • Other legal services
Cons
  • Not accredited by the BBB
  • Not Nationwide
  • Lacks transparency
Cons
  • D- rating by the BBB
  • Could be pricey
Summary

Credit Monkey, founded in 2007 and headquartered in California, is a certified credit repair company that operates nationwide, offering their services to clients across all 50 states. The company specializes in helping individuals improve their credit scores by disputing negative items on credit reports, including inquiries, bankruptcies, collections, and late payments. Credit Monkey stands out with their unique approach, charging clients only after dispute letters are mailed and providing a 90-day money-back guarantee if no items are disputed. Their services are facilitated through a user-friendly cloud-based platform, allowing clients to monitor their credit repair progress in real-time. Additionally, Credit Monkey offers a Credit Repair Training Academy, equipping clients with the knowledge to maintain a high credit rating. With solid industry credentials, Credit Monkey has received positive feedback, including a 4.7-star rating on Trustpilot and a C rating from the Better Business Bureau. Customers appreciate the company’s efficient processes and supportive customer service, making them an appealing option for those looking to enhance their financial standing.

Summary

Lexington Law, a law firm known for their credit repair services, operates under the trade name C. Heath Attorney at Law. The company was founded in 2004 and is headquartered in Salt Lake City, Utah. Lexington Law offers various credit repair services, including disputing inaccuracies on credit reports, negotiating with creditors, and providing credit education and monitoring tools. Their services are categorized into four tiers: Lexington Essentials, Standard, Concord, and Premier, each offering different features and pricing. One of the primary features of Lexington Law's credit repair service is disputing inaccuracies on credit reports. Additional services like credit monitoring and identity theft insurance are available at different price points.  Lexington Law has faced multiple lawsuits, including allegations of deceptive marketing practices and violations of telemarketing regulations. These legal issues led to the company's parent company, PGX Holdings Inc., filing for Chapter 11 bankruptcy in June 2023 and laying off a significant portion of their workforce. Despite these challenges, the company continues to offer credit repair services, focusing on personalized strategies for improving credit scores. Customer feedback is mixed, with some praising the company's customer service and effectiveness in improving credit scores, while others have reported poor service and lack of results. The company's legal troubles and high fees raise concerns about their credibility, making it essential for potential clients to carefully evaluate the pricing structure and additional fees before enrolling.

Quick Stats
  • BBB Rating : B+
  • Cancelation Policy : Available
  • Trustpilot Score : N/R
  • Initial Fees : Unavailable
  • Money-Back Guarantee : 90 days
  • Monthly Fee : Starts at $99 a month
  • Customer Experience : "True"
  • Service Coverage : Not nationwide
Quick Stats
  • BBB Rating : D-
  • Cancelation Policy : You can cancel anytime
  • Trustpilot Score : Phone, email, mobile app, help guides, live chat
  • Initial Fees : Starting from $89 per month
  • Money-Back Guarantee : Not available
  • Monthly Fee : Starting from $89 per month
Selling Points
  • Live Score Client Portal
  • $0 enrollment
Selling Points
  • Free consultation
  • Financial tools
  • Offers a mobile app
Services & Perks
  • Undisclosed
    Cease & Desist Letters
  • Compliance with Regulations (FCRA, FDCPA, etc.)
  • Undisclosed
    Credit Building Assistance
  • Credit Report Analysis from Credit Bureaus
  • Undisclosed
    Credit Score Monitoring
  • Creditor & Debt Collector Communication
  • Undisclosed
    Debt Validation
  • Dispute Letters
  • FICO-Certified Professionals
  • Undisclosed
    Financial Education Resources/Tools
  • Free Consultation
  • Goodwill Letters
  • Undisclosed
    Identity Theft Protection
Services & Perks
  • Undisclosed
    Cease & Desist Letters
  • Undisclosed
    Compliance with Regulations (FCRA, FDCPA, etc.)
  • Undisclosed
    Credit Building Assistance
  • Undisclosed
    Credit Report Analysis from Credit Bureaus
  • Undisclosed
    Credit Score Monitoring
  • Undisclosed
    Creditor & Debt Collector Communication
  • Undisclosed
    Debt Validation
  • Undisclosed
    Dispute Letters
  • Undisclosed
    FICO-Certified Professionals
  • Undisclosed
    Financial Education Resources/Tools
  • Undisclosed
    Free Consultation
  • Undisclosed
    Goodwill Letters
  • Undisclosed
    Identity Theft Protection
Customer Support
  • Email
  • FAQs
  • Help Guides
  • Live Chat
  • Mobile Application
  • Phone
  • Undisclosed
    Ticket
Customer Support
  • Email
  • FAQs
  • Help Guides
  • Live Chat
  • Mobile Application
  • Phone
  • Undisclosed
    Ticket
Payment Options
  • Undisclosed
    Automatic bank drafts (ACH)
  • Undisclosed
    Checks
  • Undisclosed
    Credit/Debit Cards
  • Undisclosed
    Family or Couples Discounts
  • Undisclosed
    PayPal
Payment Options
  • Undisclosed
    Automatic bank drafts (ACH)
  • Undisclosed
    Checks
  • Undisclosed
    Credit/Debit Cards
  • Undisclosed
    Family or Couples Discounts
  • Undisclosed
    PayPal

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