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Lexington Law vs MSI Credit Solutions

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Pros
  • Free consultation
  • Financial tools
  • Offers a mobile app
  • Other legal services
Pros
  • Comprehensive free consultation
  • Unlimited disputes with major credit agencies
Cons
  • D- rating by the BBB
  • Could be pricey
Cons
  • Limited visibility into service processes
  • Absence of a dedicated mobile application
  • No accreditation from the Better Business Bureau (BBB)
Summary

Lexington Law, a law firm known for their credit repair services, operates under the trade name C. Heath Attorney at Law. The company was founded in 2004 and is headquartered in Salt Lake City, Utah. Lexington Law offers various credit repair services, including disputing inaccuracies on credit reports, negotiating with creditors, and providing credit education and monitoring tools. Their services are categorized into four tiers: Lexington Essentials, Standard, Concord, and Premier, each offering different features and pricing. One of the primary features of Lexington Law's credit repair service is disputing inaccuracies on credit reports. Additional services like credit monitoring and identity theft insurance are available at different price points.  Lexington Law has faced multiple lawsuits, including allegations of deceptive marketing practices and violations of telemarketing regulations. These legal issues led to the company's parent company, PGX Holdings Inc., filing for Chapter 11 bankruptcy in June 2023 and laying off a significant portion of their workforce. Despite these challenges, the company continues to offer credit repair services, focusing on personalized strategies for improving credit scores. Customer feedback is mixed, with some praising the company's customer service and effectiveness in improving credit scores, while others have reported poor service and lack of results. The company's legal troubles and high fees raise concerns about their credibility, making it essential for potential clients to carefully evaluate the pricing structure and additional fees before enrolling.

Summary

Founded in 2006 and headquartered in Frisco, Texas, MSI Credit Solutions has established themselves as a prominent player in the credit repair industry. The company offers services designed to help individuals dispute inaccuracies on their credit reports and improve their credit scores. With a focus on personalized service, MSI provides one-on-one consultations with senior credit experts, unlimited disputes with major credit bureaus, and assistance with debt validation and cease-and-desist letters. MSI Credit Solutions is a certified National Association of Credit Services Organizations (NACSO) member and has received accolades such as the Super Service Award from Angie's List and an Editor’s Choice Award from BadCredit.org. Their commitment to customer satisfaction is reflected in their impressive ratings, boasting 4.7 stars on Trustpilot and 4.8 stars on Google. Unique features include a performance guarantee that promises refunds if clients do not see results and 24/7 access to an online credit portal. The company emphasizes transparency and integrity, often advising clients on the best course of action, even if it means recommending they do not require their services. With over 17 years of experience, MSI Credit Solutions is well-equipped to support clients on their journey to better credit.

Quick Stats
  • BBB Rating : D-
  • Cancelation Policy : You can cancel anytime
  • Trustpilot Score : Phone, email, mobile app, help guides, live chat
  • Initial Fees : Starting from $89 per month
  • Money-Back Guarantee : Not available
  • Monthly Fee : Starting from $89 per month
Quick Stats
  • BBB Rating : C+
  • Cancelation Policy : Anytime
  • Trustpilot Score : 4.1 out of 5
  • Initial Fees : As low as 98 dollars
  • Money-Back Guarantee : Available
  • Monthly Fee : Starts at $98 a month
  • Customer Experience : "True"
  • Unlimited Disputes : "True"
Selling Points
  • Free consultation
  • Financial tools
  • Offers a mobile app
Selling Points
  • Cease-and-desist letters to collection agencies
  • Robust customer support and coaching
  • 24/7 access to the online portal
Services & Perks
  • Undisclosed
    Cease & Desist Letters
  • Undisclosed
    Compliance with Regulations (FCRA, FDCPA, etc.)
  • Undisclosed
    Credit Building Assistance
  • Undisclosed
    Credit Report Analysis from Credit Bureaus
  • Undisclosed
    Credit Score Monitoring
  • Undisclosed
    Creditor & Debt Collector Communication
  • Undisclosed
    Debt Validation
  • Undisclosed
    Dispute Letters
  • Undisclosed
    FICO-Certified Professionals
  • Undisclosed
    Financial Education Resources/Tools
  • Undisclosed
    Free Consultation
  • Undisclosed
    Goodwill Letters
  • Undisclosed
    Identity Theft Protection
Services & Perks
  • Cease & Desist Letters
  • Undisclosed
    Compliance with Regulations (FCRA, FDCPA, etc.)
  • Undisclosed
    Credit Building Assistance
  • Credit Report Analysis from Credit Bureaus
  • Undisclosed
    Credit Score Monitoring
  • Undisclosed
    Creditor & Debt Collector Communication
  • Debt Validation
  • Dispute Letters
  • Undisclosed
    FICO-Certified Professionals
  • Undisclosed
    Financial Education Resources/Tools
  • Free Consultation
  • Goodwill Letters
  • Identity Theft Protection
Customer Support
  • Email
  • FAQs
  • Help Guides
  • Live Chat
  • Mobile Application
  • Phone
  • Undisclosed
    Ticket
Customer Support
  • Email
  • FAQs
  • Help Guides
  • Undisclosed
    Live Chat
  • Undisclosed
    Mobile Application
  • Phone
  • Ticket
Payment Options
  • Undisclosed
    Automatic bank drafts (ACH)
  • Undisclosed
    Checks
  • Undisclosed
    Credit/Debit Cards
  • Undisclosed
    Family or Couples Discounts
  • Undisclosed
    PayPal
Payment Options
  • Undisclosed
    Automatic bank drafts (ACH)
  • Undisclosed
    Checks
  • Undisclosed
    Credit/Debit Cards
  • Undisclosed
    Family or Couples Discounts
  • Undisclosed
    PayPal

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