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CreditRepair.com vs Lexington Law

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Pros
  • Comprehensive multi-step credit repair process
  • Identity fraud protection
  • Extensive educational resources available
  • Flexible service packages for different needs and budgets
Pros
  • Free consultation
  • Financial tools
  • Offers a mobile app
  • Other legal services
Cons
  • Unaccredited by the BBB
  • Faced a lawsuit from the CFPB
  • Services are not guaranteed
  • Isn't available in 12 states
Cons
  • D- rating by the BBB
  • Could be pricey
Summary

CreditRepair.com, founded in 2012 and headquartered in Salt Lake City, Utah, is a leading credit repair service provider. They are a subsidiary of Progrexion, thus also sharing ties with Lexington Law. CreditRepair.com aims to improve individuals’ credit scores by addressing inaccuracies and disputes on credit reports. With over a million clients served and over five million collections removed, they offer a comprehensive range of services, including credit report analysis, dispute generation, and creditor interventions. The company adheres to regulations such as the Fair Credit Reporting Act (FCRA) and the Credit Repair Organizations Act (CROA). Despite a notable $2.7 billion settlement with the CFPB in 2023 due to illegal fee collections, CreditRepair.com maintains a solid reputation, receiving mixed but generally positive reviews for their customer support and effective services. Their offerings are available across 38 states via online platforms and phone communication.

Summary

Lexington Law, a law firm known for their credit repair services, operates under the trade name C. Heath Attorney at Law. The company was founded in 2004 and is headquartered in Salt Lake City, Utah. Lexington Law offers various credit repair services, including disputing inaccuracies on credit reports, negotiating with creditors, and providing credit education and monitoring tools. Their services are categorized into four tiers: Lexington Essentials, Standard, Concord, and Premier, each offering different features and pricing. One of the primary features of Lexington Law's credit repair service is disputing inaccuracies on credit reports. Additional services like credit monitoring and identity theft insurance are available at different price points.  Lexington Law has faced multiple lawsuits, including allegations of deceptive marketing practices and violations of telemarketing regulations. These legal issues led to the company's parent company, PGX Holdings Inc., filing for Chapter 11 bankruptcy in June 2023 and laying off a significant portion of their workforce. Despite these challenges, the company continues to offer credit repair services, focusing on personalized strategies for improving credit scores. Customer feedback is mixed, with some praising the company's customer service and effectiveness in improving credit scores, while others have reported poor service and lack of results. The company's legal troubles and high fees raise concerns about their credibility, making it essential for potential clients to carefully evaluate the pricing structure and additional fees before enrolling.

Quick Stats
  • BBB Rating : N/R
  • Cancelation Policy : Undisclosed
  • Trustpilot Score : 1.8 out of 5
  • Initial Fees : Between $69.95 and $119.95
  • Money-Back Guarantee : Unavailable
  • Monthly Fee : Starts at $69.95
  • Customer Experience : Fair
  • Unlimited Disputes : False
  • Service Coverage : 38 states, excluding CO, GA, KS, ME, MD, MI, MN, MS, OH, OR, SC, WI
Quick Stats
  • BBB Rating : D-
  • Cancelation Policy : You can cancel anytime
  • Trustpilot Score : Phone, email, mobile app, help guides, live chat
  • Initial Fees : Starting from $89 per month
  • Money-Back Guarantee : Not available
  • Monthly Fee : Starting from $89 per month
Selling Points
  • In-depth credit report analysis
  • Mobile app with biometric login for enhanced security
  • Discounts for referrals and military personnel
Selling Points
  • Free consultation
  • Financial tools
  • Offers a mobile app
Services & Perks
  • Cease & Desist Letters
  • Compliance with Regulations (FCRA, FDCPA, etc.)
  • Credit Building Assistance
  • Credit Report Analysis from Credit Bureaus
  • Credit Score Monitoring
  • Creditor & Debt Collector Communication
  • Debt Validation
  • Dispute Letters
  • FICO-Certified Professionals
  • Financial Education Resources/Tools
  • Free Consultation
  • Goodwill Letters
  • Identity Theft Protection
Services & Perks
  • Undisclosed
    Cease & Desist Letters
  • Undisclosed
    Compliance with Regulations (FCRA, FDCPA, etc.)
  • Undisclosed
    Credit Building Assistance
  • Undisclosed
    Credit Report Analysis from Credit Bureaus
  • Undisclosed
    Credit Score Monitoring
  • Undisclosed
    Creditor & Debt Collector Communication
  • Undisclosed
    Debt Validation
  • Undisclosed
    Dispute Letters
  • Undisclosed
    FICO-Certified Professionals
  • Undisclosed
    Financial Education Resources/Tools
  • Undisclosed
    Free Consultation
  • Undisclosed
    Goodwill Letters
  • Undisclosed
    Identity Theft Protection
Customer Support
  • Email
  • FAQs
  • Help Guides
  • Live Chat
  • Mobile Application
  • Phone
  • Undisclosed
    Ticket
Customer Support
  • Email
  • FAQs
  • Help Guides
  • Live Chat
  • Mobile Application
  • Phone
  • Undisclosed
    Ticket
Payment Options
  • Automatic bank drafts (ACH)
  • Checks
  • Credit/Debit Cards
  • Undisclosed
    Family or Couples Discounts
  • Undisclosed
    PayPal
Payment Options
  • Undisclosed
    Automatic bank drafts (ACH)
  • Undisclosed
    Checks
  • Undisclosed
    Credit/Debit Cards
  • Undisclosed
    Family or Couples Discounts
  • Undisclosed
    PayPal

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