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Lexington Law vs Pinnacle Credit Repair

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Pros
  • Free consultation
  • Financial tools
  • Offers a mobile app
  • Other legal services
Pros
  • Comprehensive free consultation
  • Unlimited disputes with major credit agencies
Cons
  • D- rating by the BBB
  • Could be pricey
Cons
  • Low BBB rating and no accreditation
  • Lack of transparency on services
Summary

Lexington Law, a law firm known for their credit repair services, operates under the trade name C. Heath Attorney at Law. The company was founded in 2004 and is headquartered in Salt Lake City, Utah. Lexington Law offers various credit repair services, including disputing inaccuracies on credit reports, negotiating with creditors, and providing credit education and monitoring tools. Their services are categorized into four tiers: Lexington Essentials, Standard, Concord, and Premier, each offering different features and pricing. One of the primary features of Lexington Law's credit repair service is disputing inaccuracies on credit reports. Additional services like credit monitoring and identity theft insurance are available at different price points.  Lexington Law has faced multiple lawsuits, including allegations of deceptive marketing practices and violations of telemarketing regulations. These legal issues led to the company's parent company, PGX Holdings Inc., filing for Chapter 11 bankruptcy in June 2023 and laying off a significant portion of their workforce. Despite these challenges, the company continues to offer credit repair services, focusing on personalized strategies for improving credit scores. Customer feedback is mixed, with some praising the company's customer service and effectiveness in improving credit scores, while others have reported poor service and lack of results. The company's legal troubles and high fees raise concerns about their credibility, making it essential for potential clients to carefully evaluate the pricing structure and additional fees before enrolling.

Summary

Founded in 2012 and based in New York, the company claims they use advanced artificial intelligence software to identify and dispute negative items on credit reports, with a reported deletion rate of up to 80% within the first 15 days of service. Pinnacle offers two main service tiers: the Fast Track Elite program, which is more budget-friendly, and the Hire Me Personally option, providing direct access to the founder, Andre Nguyen, for personalized support. With nearly 30 years of experience in credit repair, Pinnacle purportedly provides services, including free credit consultations, credit monitoring, and access to personal credit mentors. The company maintains a transparent pricing structure and offers satisfaction guarantees. Despite positive feedback regarding their efficiency, some clients may find the one-time fees higher than competitors. Pinnacle Credit Repair aims to combine technology and personalized service in their approach to credit improvement. However, it is essential to note that the company's claims regarding their deletion rates and effectiveness may be promotional, and individual results may vary.

Quick Stats
  • BBB Rating : D-
  • Cancelation Policy : You can cancel anytime
  • Trustpilot Score : Phone, email, mobile app, help guides, live chat
  • Initial Fees : Starting from $89 per month
  • Money-Back Guarantee : Not available
  • Monthly Fee : Starting from $89 per month
Quick Stats
  • BBB Rating : F
  • Cancelation Policy : Unknown
  • Trustpilot Score : 3.4 out of 5-star
  • Initial Fees : 98 dollars
  • Money-Back Guarantee : 120 days
  • Monthly Fee : Starts at $98 a month
  • Customer Experience : "True"
  • Unlimited Disputes : "True"
Selling Points
  • Free consultation
  • Financial tools
  • Offers a mobile app
Selling Points
  • Satisfaction guaranteed
Services & Perks
  • Undisclosed
    Cease & Desist Letters
  • Undisclosed
    Compliance with Regulations (FCRA, FDCPA, etc.)
  • Undisclosed
    Credit Building Assistance
  • Undisclosed
    Credit Report Analysis from Credit Bureaus
  • Undisclosed
    Credit Score Monitoring
  • Undisclosed
    Creditor & Debt Collector Communication
  • Undisclosed
    Debt Validation
  • Undisclosed
    Dispute Letters
  • Undisclosed
    FICO-Certified Professionals
  • Undisclosed
    Financial Education Resources/Tools
  • Undisclosed
    Free Consultation
  • Undisclosed
    Goodwill Letters
  • Undisclosed
    Identity Theft Protection
Services & Perks
  • Undisclosed
    Cease & Desist Letters
  • Undisclosed
    Compliance with Regulations (FCRA, FDCPA, etc.)
  • Undisclosed
    Credit Building Assistance
  • Undisclosed
    Credit Report Analysis from Credit Bureaus
  • Credit Score Monitoring
  • Undisclosed
    Creditor & Debt Collector Communication
  • Undisclosed
    Debt Validation
  • Undisclosed
    Dispute Letters
  • Undisclosed
    FICO-Certified Professionals
  • Undisclosed
    Financial Education Resources/Tools
  • Undisclosed
    Free Consultation
  • Undisclosed
    Goodwill Letters
  • Undisclosed
    Identity Theft Protection
Customer Support
  • Email
  • FAQs
  • Help Guides
  • Live Chat
  • Mobile Application
  • Phone
  • Undisclosed
    Ticket
Customer Support
  • Email
  • FAQs
  • Help Guides
  • Live Chat
  • Undisclosed
    Mobile Application
  • Phone
  • Ticket
Payment Options
  • Undisclosed
    Automatic bank drafts (ACH)
  • Undisclosed
    Checks
  • Undisclosed
    Credit/Debit Cards
  • Undisclosed
    Family or Couples Discounts
  • Undisclosed
    PayPal
Payment Options
  • Undisclosed
    Automatic bank drafts (ACH)
  • Undisclosed
    Checks
  • Undisclosed
    Credit/Debit Cards
  • Undisclosed
    Family or Couples Discounts
  • Undisclosed
    PayPal

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