OnSIP vs RingCentral

OnSIP is a business VoIP solution provider founded in 2004 and based in Manhattan, New York. They serve over 100,000 SMBs across various industries. Their services include unified communication tools like softphone apps, remote work tools, website chat, and video conferencing. You can build your own hosted VoIP plan or bundle all features to save costs. OnSIP's cloud-hosted PBX offers call management and secure communication services, including end-to-end encryption, SDES-SRTP encryption, customizable anti-spam filters, geographically distributed cloud, industry-leading reliability, and call routing and recording features. They have an excellent reputation and received multiple awards, including the Excellence in Customer Service Award from Business Intelligence Group for 2019-2023 and recognition as a FrontRunner in 2024 by Software Advice. They have an A+ rating with no complaints from BBB and receive positive feedback from users.

RingCentral is an IT services company that offers business telephone systems and other associated products. Founded in 1999 and based in Belmont, California, they provide UCaaS services as RingCentral MVP, with features that include video meetings, virtual faxing, digital conference rooms, and AI-driven contact centers. They offer integrations with over 300 different apps and have an uptime track record of 99.999%. RingCentral complies with GDPR, has several compliance certifications and attestations, and implements technical and organizational measures to protect personal data. RingCentral's CSR program, Ringcentral.org, focuses on diversity, inclusion, non-profit support, employee volunteerism, and charitable giving. It received an AA rating in MSCI's assessment for ESG factors, and has been recognized as a UCaaS market leader in Gartner's report for nine years straight. RingCentral also received the Frost & Sullivan Award in 2019. Accredited by the BBB with an A+ rating, it responds well to criticism despite mixed reviews on support, call quality, and contracts.