Business Phone Systems
Top Companies in 2024
Dialpad vs Webex
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- Free trial and demo
- International calls and SMS
- Scalable
- Scalable solutions for all business sizes
- Integrates with more than 100 platform
- Fully-featured and simple mobile application
- Prices are fairly reasonable compared to other VoIP services
- Lack of integration on the basic plan
- Limited support on the standard plan
- Limited meeting participant capacity
- Limited personalization options
Founded in 2011 and headquartered in San Francisco, Dialpad offers a comprehensive cloud-based communication platform that integrates voice, video, and messaging. Key features include unlimited calling within the US and Canada, AI-powered transcriptions, business SMS and MMS messaging, visual voicemail, and real-time analytics. The platform supports seamless integration with popular tools like Google Workspace and Microsoft 365, enhancing productivity and streamlining workflows. Dialpad ensures robust security with AES 256-bit encryption and SOC2 Type II compliance, ensuring data protection. Dialpad's pricing plans are designed to cater to different business needs: the Standard plan at $27 per user per month (or $15 annually) includes essential features; the Pro plan at $35 per user per month (or $25 annually) adds advanced support and integrations; and the Enterprise plan offers customizable features and pricing for larger organizations. This flexibility makes Dialpad a versatile choice for businesses aiming to enhance their communication infrastructure.
Webex, developed by Cisco, is an all-inclusive platform for communication and collaboration. It comprises a user-friendly interface combining calling, messaging, and meeting capabilities. Webex is a Cisco product that aims to improve cooperation and productivity by providing safe, high-quality communication environments. Webex serves companies of all sizes by providing affordable and flexible solutions, accommodating various workstyles and devices. Intelligent interactive voice response (IVR), chatbots, rich messaging, and easy interaction with popular apps are some of the sophisticated features of the platform. Webex prioritizes security and compliance to guarantee secure user interactions, and its global coverage ensures high-quality connections everywhere. Webex is a feature-rich collaboration tool that helps teams stay connected and work productively. It is trusted by companies of all sizes, from tiny businesses to multinational corporations. Getting in touch with the Webex team now will provide you with additional information about how Webex can revolutionize cooperation in your workplace.
- Free Desktop App : False
- Free Video Conferencing : False
- Business Size Supported : Any
- Transparent Pricing : True
- Pricing Model : Per user per month
- Customer Experience : Excellent
- Money-Back Guarantee : False
- Trustpilot Score : 4.4 out of 5
- BBB Rating : D-
- Free Desktop App : True
- Free Video Conferencing : True
- Business Size Supported : Any
- Transparent Pricing : True
- Pricing Model : Per license
- Customer Experience : Good
- Trustpilot Score : 1.6 out of 5
- BBB Rating : A-
- Built-in AI and analytics features
- Industry-specific services
- Enterprise-level encryption
- Scalable solutions for all business sizes
- Fully-featured and simple mobile application
- fully integrated system
- Call Analytics
- Call Monitoring (User Management)
- Call Recording & Voicemails
- Cellphone Compatability
- Cloud-Based Services
- Desktop Application
- Existing Hardware Compatability
- International Telephone
- International Toll-Free Number
- Internet Fax
- Local Numbers for All Users
- Mobile App
- Real-Time Reports
- Team Messaging
- Third-Party Software Integrations
- Unified Communications as a Service (UCaaS)
- Unlimited Calls
- Unlimited SMS
- Video Conferencing
- Virtual Assistant/Receptionist
- Virtual Phone Numbers
- Voicemail to Email
- Call Analytics
- Call Monitoring (User Management)—Undisclosed
- Call Recording & Voicemails
- Cellphone Compatability
- Cloud-Based Services
- Desktop Application
- Existing Hardware Compatability
- International Telephone
- International Toll-Free Number
- Internet Fax
- Local Numbers for All Users—Undisclosed
- Mobile App
- Real-Time Reports
- Team Messaging
- Third-Party Software Integrations
- Unified Communications as a Service (UCaaS)
- Unlimited Calls—Undisclosed
- Unlimited SMS—Undisclosed
- Video Conferencing
- Virtual Assistant/Receptionist—Undisclosed
- Virtual Phone Numbers
- Voicemail to Email
- Android
- iOS
- macOS
- Windows
- Android
- iOS
- macOS
- Windows
- Adapters (Analog to VoIP)
- Headsets
- Intercom & Paging
- IP Conference Phones
- IP Desk Phones
- Wi-Fi (Cordless) Phones
- Adapters (Analog to VoIP)
- Headsets
- Intercom & Paging
- IP Conference Phones
- IP Desk Phones
- Wi-Fi (Cordless) Phones
- Documentation
- In-Person
- Live Online
- Videos
- Webinars
- Documentation
- In-Person—Undisclosed
- Live Online
- Videos
- Webinars
- Demos
- FAQs
- Help Guides
- Live Chat
- Mobile Application
- Phone
- Social Media
- Demos
- FAQs
- Help Guides
- Live Chat
- Mobile Application
- Phone
- Social Media
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