Dialpad vs GoTo Connect

Founded in 2011 and headquartered in San Francisco, Dialpad offers a comprehensive cloud-based communication platform that integrates voice, video, and messaging. Key features include unlimited calling within the US and Canada, AI-powered transcriptions, business SMS and MMS messaging, visual voicemail, and real-time analytics. The platform supports seamless integration with popular tools like Google Workspace and Microsoft 365, enhancing productivity and streamlining workflows. Dialpad ensures robust security with AES 256-bit encryption and SOC2 Type II compliance, ensuring data protection. Dialpad's pricing plans are designed to cater to different business needs: the Standard plan at $27 per user per month (or $15 annually) includes essential features; the Pro plan at $35 per user per month (or $25 annually) adds advanced support and integrations; and the Enterprise plan offers customizable features and pricing for larger organizations​. This flexibility makes Dialpad a versatile choice for businesses aiming to enhance their communication infrastructure.

Founded in 2003 and headquartered in Boston, MA, GoTo Connect is a prominent VoIP system provider offering secure and flexible business communication solutions. Their key features include custom call flows with a visual drag-and-drop editor, CRM integrations and auto attendants that allow for seamless communication mode switching. GoTo Connect emphasizes superior customer experience through features like auto attendants and virtual receptionists for efficient call routing, mobile applications for remote communication, and robust training methods to ensure users can maximize the platform’s capabilities. Security and compliance are prioritized with enterprise-grade encryption and adherence to standards such as SOC 2 Type II and GDPR, ensuring user data is well-protected. The company also offers a demo and a free 14-day trial to allow potential customers to explore the platform's functionalities risk-free. Overall, GoTo Connect's comprehensive and secure communication solutions make it ideal for modern businesses seeking to enhance productivity and streamline their operations.