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CallHippo vs Ringover

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Pros
  • Scalability
  • Advanced features
  • Mobile application
  • Integration with other applications
Pros
  • Free trial
  • BYOD-friendly system
  • Mobile app
Cons
  • Customer support issues
  • Software bugs and glitches
Cons
  • Slow customer service
  • Limited customer support hours
Summary

CallHippo, founded in 2017 and headquartered in Delaware, is a leading cloud-based business telephony solution designed to enhance customer communication for businesses globally. The company allows users to acquire local, toll-free, and mobile numbers from over 50 countries, enabling efficient customer interactions. With a user-friendly interface, businesses can set up their call centers in under three minutes. The platform offers advanced features, including VoIP services, call tracking, speech analytics through their COACH tool, and voice broadcasting capabilities. Unique functionalities like Power Dialer and Automatic Call Distribution streamline operations and improve productivity. CallHippo integrates seamlessly with over 85 business applications, such as Salesforce and HubSpot, enhancing overall efficiency. Customer feedback highlights CallHippo's effectiveness in improving service quality and operational efficiency. The company has garnered a loyal clientele of over 4,000 businesses and is recognized for their innovative approach to telephone solutions. With a solid commitment to customer support and continuous improvement, CallHippo is positioned as a key player in the VoIP industry, encouraging potential users to explore their offerings further.

Summary

Founded in 2018, Ringover is a VoIP service provider headquartered in Atlanta, GA, with additional offices in London and Barcelona. Designed to optimize business telephony, Ringover offers a comprehensive suite of features, including international calling, call forwarding and transfer, seamless CRM integration, call recording, email transcription, conferencing, call queues, advanced call analytics, call whispering, and private chat. These features ensure that businesses can maintain high-quality communication, improve productivity, and deliver exceptional customer service. The platform is particularly user-friendly, supporting remote work through their mobile app, which allows employees to stay connected from anywhere. Ringover's AI-driven tools provide real-time insights and support for training and quality assurance, further enhancing the customer experience. Security and compliance are also top priorities for Ringover. The platform ensures data protection and privacy through encrypted communications and adherence to global regulatory standards. Backed by prominent investors like Investir L'avenir, Bpifrance, and Orange Ventures, Ringover serves over 10,000 customers worldwide, earning high ratings for reliability, innovation, and customer satisfaction.

Quick Stats
  • Business Size Supported : Small and large businesses
  • Transparent Pricing : True
  • Pricing Model : Per user per month
  • Customer Experience : Good
  • Money-Back Guarantee : True
  • Trustpilot Score : 2.3 out of 5
  • BBB Rating : N/R
Quick Stats
  • Free Desktop App : True
  • Free Video Conferencing : True
  • Business Size Supported : SMBs
  • Transparent Pricing : True
  • Pricing Model : Per user per month
  • Customer Experience : Good
  • Money-Back Guarantee : True
  • Trustpilot Score : 4 out of 5
  • BBB Rating : C+
Selling Points
  • Free trial
  • International presence
  • AI-first solutions
Selling Points
  • Robust integration
  • Unlimited international calling
Services Offered
  • Call Analytics
  • Undisclosed
    Call Monitoring (User Management)
  • Undisclosed
    Call Recording & Voicemails
  • Undisclosed
    Cellphone Compatability
  • Undisclosed
    Cloud-Based Services
  • Desktop Application
  • Undisclosed
    Existing Hardware Compatability
  • International Telephone
  • Undisclosed
    International Toll-Free Number
  • Undisclosed
    Internet Fax
  • Undisclosed
    Local Numbers for All Users
  • Mobile App
  • Undisclosed
    Real-Time Reports
  • Undisclosed
    Team Messaging
  • Undisclosed
    Third-Party Software Integrations
  • Unified Communications as a Service (UCaaS)
  • Undisclosed
    Unlimited Calls
  • Undisclosed
    Unlimited SMS
  • Undisclosed
    Video Conferencing
  • Undisclosed
    Virtual Assistant/Receptionist
  • Undisclosed
    Virtual Phone Numbers
  • Voicemail to Email
Services Offered
  • Call Analytics
  • Call Monitoring (User Management)
  • Call Recording & Voicemails
  • Cellphone Compatability
  • Cloud-Based Services
  • Desktop Application
  • Existing Hardware Compatability
  • International Telephone
  • International Toll-Free Number
  • Internet Fax
  • Local Numbers for All Users
  • Mobile App
  • Real-Time Reports
  • Team Messaging
  • Third-Party Software Integrations
  • Unified Communications as a Service (UCaaS)
  • Unlimited Calls
  • Unlimited SMS
  • Video Conferencing
  • Virtual Assistant/Receptionist
  • Virtual Phone Numbers
  • Voicemail to Email
Compatibility
  • Undisclosed
    Android
  • iOS
  • Undisclosed
    macOS
  • Undisclosed
    Windows
Compatibility
  • Android
  • iOS
  • macOS
  • Windows
In-House Hardware Options
  • Undisclosed
    Adapters (Analog to VoIP)
  • Undisclosed
    Headsets
  • Undisclosed
    Intercom & Paging
  • IP Conference Phones
  • Undisclosed
    IP Desk Phones
  • Undisclosed
    Wi-Fi (Cordless) Phones
In-House Hardware Options
  • Adapters (Analog to VoIP)
  • Headsets
  • Intercom & Paging
  • IP Conference Phones
  • IP Desk Phones
  • Wi-Fi (Cordless) Phones
Training
  • Undisclosed
    Documentation
  • Undisclosed
    In-Person
  • Live Online
  • Undisclosed
    Videos
  • Undisclosed
    Webinars
Training
  • Undisclosed
    Documentation
  • In-Person
  • Live Online
  • Videos
  • Undisclosed
    Webinars
Customer Support
  • Demos
  • Email
  • FAQs
  • Help Guides
  • Live Chat
  • Mobile Application
  • Phone
  • Undisclosed
    Social Media
Customer Support
  • Demos
  • Email
  • FAQs
  • Undisclosed
    Help Guides
  • Live Chat
  • Mobile Application
  • Phone
  • Social Media

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