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CallHippo vs Comcast

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Pros
  • Scalability
  • Advanced features
  • Mobile application
  • Integration with other applications
Pros
  • SIP Trunking
  • 24/7 customer support
  • 30-day money-back guarantee
Cons
  • Customer support issues
  • Software bugs and glitches
Cons
  • Pricing unavailable on their website
  • No free trial available
  • Lack of plan variety
Summary

CallHippo, founded in 2017 and headquartered in Delaware, is a leading cloud-based business telephony solution designed to enhance customer communication for businesses globally. The company allows users to acquire local, toll-free, and mobile numbers from over 50 countries, enabling efficient customer interactions. With a user-friendly interface, businesses can set up their call centers in under three minutes. The platform offers advanced features, including VoIP services, call tracking, speech analytics through their COACH tool, and voice broadcasting capabilities. Unique functionalities like Power Dialer and Automatic Call Distribution streamline operations and improve productivity. CallHippo integrates seamlessly with over 85 business applications, such as Salesforce and HubSpot, enhancing overall efficiency. Customer feedback highlights CallHippo's effectiveness in improving service quality and operational efficiency. The company has garnered a loyal clientele of over 4,000 businesses and is recognized for their innovative approach to telephone solutions. With a solid commitment to customer support and continuous improvement, CallHippo is positioned as a key player in the VoIP industry, encouraging potential users to explore their offerings further.

Summary

Headquartered in Philadelphia, PA, Comcast has been a major provider of communications, entertainment, cable products, and professional services since their Foundation in 1963. Comcast Business offers a range of advanced communication solutions designed to meet the needs of modern businesses. Key features include Voice Mobility, Unified Communications, and SIP Trunking, which ensure high-quality voice transmission, efficient call management, and seamless mobile integration. The company also provides scalable voice technology, automated attendants, and third-party integrations with CRM systems and Microsoft Office 365. Comcast Business's customer experience is mixed, with positive reviews highlighting customizable features, high call quality, and comprehensive communication solutions. However, some users report issues with customer support, billing errors, and service interruptions. Despite these concerns, Comcast Business has received several accolades, including the Gold Stevie Award for "Most Innovative Tech Company of the Year" in 2022.

Quick Stats
  • Business Size Supported : Small and large businesses
  • Transparent Pricing : True
  • Pricing Model : Per user per month
  • Customer Experience : Good
  • Money-Back Guarantee : True
  • Trustpilot Score : 2.3 out of 5
  • BBB Rating : N/R
Quick Stats
  • Free Desktop App : False
  • Free Video Conferencing : False
  • Business Size Supported : Any
  • Transparent Pricing : False
  • Pricing Model : Per user per month
  • Customer Experience : Good
  • Money-Back Guarantee : True
  • Trustpilot Score : 2.1 out of 5
  • BBB Rating : A+
Selling Points
  • Free trial
  • International presence
  • AI-first solutions
Selling Points
  • Unlimited international calling
  • Mobile app availability
  • Cyber threat protection
Services Offered
  • Call Analytics
  • Undisclosed
    Call Monitoring (User Management)
  • Undisclosed
    Call Recording & Voicemails
  • Undisclosed
    Cellphone Compatability
  • Undisclosed
    Cloud-Based Services
  • Desktop Application
  • Undisclosed
    Existing Hardware Compatability
  • International Telephone
  • Undisclosed
    International Toll-Free Number
  • Undisclosed
    Internet Fax
  • Undisclosed
    Local Numbers for All Users
  • Mobile App
  • Undisclosed
    Real-Time Reports
  • Undisclosed
    Team Messaging
  • Undisclosed
    Third-Party Software Integrations
  • Unified Communications as a Service (UCaaS)
  • Undisclosed
    Unlimited Calls
  • Undisclosed
    Unlimited SMS
  • Undisclosed
    Video Conferencing
  • Undisclosed
    Virtual Assistant/Receptionist
  • Undisclosed
    Virtual Phone Numbers
  • Voicemail to Email
Services Offered
  • Call Analytics
  • Call Monitoring (User Management)
  • Call Recording & Voicemails
  • Cellphone Compatability
  • Cloud-Based Services
  • Desktop Application
  • Existing Hardware Compatability
  • International Telephone
  • International Toll-Free Number
  • Internet Fax
  • Local Numbers for All Users
  • Mobile App
  • Real-Time Reports
  • Team Messaging
  • Third-Party Software Integrations
  • Unified Communications as a Service (UCaaS)
  • Unlimited Calls
  • Unlimited SMS
  • Video Conferencing
  • Virtual Assistant/Receptionist
  • Virtual Phone Numbers
  • Voicemail to Email
Compatibility
  • Undisclosed
    Android
  • iOS
  • Undisclosed
    macOS
  • Undisclosed
    Windows
Compatibility
  • Android
  • iOS
  • macOS
  • Windows
In-House Hardware Options
  • Undisclosed
    Adapters (Analog to VoIP)
  • Undisclosed
    Headsets
  • Undisclosed
    Intercom & Paging
  • IP Conference Phones
  • Undisclosed
    IP Desk Phones
  • Undisclosed
    Wi-Fi (Cordless) Phones
In-House Hardware Options
  • Adapters (Analog to VoIP)
  • Headsets
  • Intercom & Paging
  • IP Conference Phones
  • IP Desk Phones
  • Wi-Fi (Cordless) Phones
Training
  • Undisclosed
    Documentation
  • Undisclosed
    In-Person
  • Live Online
  • Undisclosed
    Videos
  • Undisclosed
    Webinars
Training
  • Undisclosed
    Documentation
  • In-Person
  • Live Online
  • Videos
  • Webinars
Customer Support
  • Demos
  • Email
  • FAQs
  • Help Guides
  • Live Chat
  • Mobile Application
  • Phone
  • Undisclosed
    Social Media
Customer Support
  • Demos
  • Email
  • FAQs
  • Help Guides
  • Live Chat
  • Mobile Application
  • Phone
  • Social Media

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