Business Phone Systems
Top Companies in 2024
C-Flex by Cortel vs Zoom Phone
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- Complete cloud-based solutions
- Call coaching tools
- Mobile application
- Affordable
- 24/7 customer support
- Robust addon options
- Reliant on a stable internet connection
- Key information is not advertised on their website
- Poor customer service
- Metered calling in their basic plan
- Privacy concerns
Founded in Somerset, New Jersey, C-Flex revolutionizes business communications with their innovative phone systems tailored to different business models. Established by cloud technology provider Cortel in 1979, C-Flex integrates hardware and software expertise, ensuring reliable solutions for businesses worldwide. Trusted by industry giants like American Express and Air France, they deliver seamless connectivity through VoIP services, availability checks, and web client accessibility. C-Flex offers versatile pricing plans, accommodating businesses of all sizes, from small teams to large corporations. Their plans range from a free option for ten users to advanced packages with premium features, such as CRM integration and Microsoft Teams integration. Key features include call coaching tools for improved client relations, a mobile application for on-the-go communication, and a 30-day free trial for risk-free exploration. Customer reviews praise C-Flex's responsive customer service and user-friendly interface despite some initial setup challenges. With comprehensive offerings, C-Flex by Cortel stands as a reliable choice for businesses seeking efficient communication solutions.
Introduced in January 2019 by Zoom Video Communications, Inc., Zoom Phone represents a transformative step in business communication. Founded in San Jose, California, it swiftly gained traction across diverse sectors due to its innovative VoIP service, seamlessly integrating video and audio call capabilities. Its feature-rich platform includes desk phone support, auto attendance, and video conferencing, facilitating efficient collaboration. While encountering occasional customer service challenges, users commend its superior audio and video quality and intuitive interface. Notably, Zoom Phone prioritizes security, employing robust measures such as TLS and 256-bit AES encryption, ensuring the confidentiality of meetings and messages. With a steadfast commitment to overcoming communication hurdles, Zoom Phone emerges as a game-changer, revolutionizing workplace connectivity with cutting-edge technology and fostering genuine business relationships.
- Free Desktop App : True
- Free Video Conferencing : True
- Business Size Supported : Any
- Transparent Pricing : True
- Pricing Model : Annual subscription
- Customer Experience : Excellent
- Trustpilot Score : N/R
- BBB Rating : N/R
- Free Desktop App : True
- Free Video Conferencing : False
- Business Size Supported : Any
- Transparent Pricing : True
- Pricing Model : Per user, per month
- Customer Experience : Good
- Money-Back Guarantee : True
- Trustpilot Score : 1.5 out of 5
- BBB Rating : D-
- 30-day free trial
- Free plan
- Robust feature set
- Independent operation
- Call Analytics
- Call Monitoring (User Management)
- Call Recording & Voicemails
- Cellphone Compatability
- Cloud-Based Services
- Desktop Application
- Existing Hardware Compatability—Undisclosed
- International Telephone
- International Toll-Free Number
- Internet Fax
- Local Numbers for All Users—Undisclosed
- Mobile App
- Real-Time Reports
- Team Messaging
- Third-Party Software Integrations
- Unified Communications as a Service (UCaaS)
- Unlimited Calls
- Unlimited SMS
- Video Conferencing
- Virtual Assistant/Receptionist
- Virtual Phone Numbers
- Voicemail to Email
- Call Analytics
- Call Monitoring (User Management)
- Call Recording & Voicemails
- Cellphone Compatability
- Cloud-Based Services
- Desktop Application
- Existing Hardware Compatability
- International Telephone
- International Toll-Free Number
- Internet Fax
- Local Numbers for All Users
- Mobile App
- Real-Time Reports
- Team Messaging
- Third-Party Software Integrations
- Unified Communications as a Service (UCaaS)
- Unlimited Calls
- Unlimited SMS
- Video Conferencing
- Virtual Assistant/Receptionist
- Virtual Phone Numbers
- Voicemail to Email
- Android
- iOS
- macOS
- Windows
- Android
- iOS
- macOS
- Windows
- Adapters (Analog to VoIP)
- Headsets
- Intercom & Paging
- IP Conference Phones
- IP Desk Phones
- Wi-Fi (Cordless) Phones
- Adapters (Analog to VoIP)
- Headsets
- Intercom & Paging
- IP Conference Phones
- IP Desk Phones
- Wi-Fi (Cordless) Phones
- Documentation
- In-Person
- Live Online
- Videos
- Webinars
- Documentation
- In-Person
- Live Online
- Videos
- Webinars
- Demos
- FAQs
- Help Guides
- Live Chat
- Mobile Application
- Phone
- Social Media
- Demos
- FAQs
- Help Guides
- Live Chat
- Mobile Application
- Phone
- Social Media
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