C-Flex by Cortel vs RingCentral

Founded in Somerset, New Jersey, C-Flex revolutionizes business communications with their innovative phone systems tailored to different business models. Established by cloud technology provider Cortel in 1979, C-Flex integrates hardware and software expertise, ensuring reliable solutions for businesses worldwide. Trusted by industry giants like American Express and Air France, they deliver seamless connectivity through VoIP services, availability checks, and web client accessibility. C-Flex offers versatile pricing plans, accommodating businesses of all sizes, from small teams to large corporations. Their plans range from a free option for ten users to advanced packages with premium features, such as CRM integration and Microsoft Teams integration. Key features include call coaching tools for improved client relations, a mobile application for on-the-go communication, and a 30-day free trial for risk-free exploration. Customer reviews praise C-Flex's responsive customer service and user-friendly interface despite some initial setup challenges. With comprehensive offerings, C-Flex by Cortel stands as a reliable choice for businesses seeking efficient communication solutions.

RingCentral is an IT services company that offers business telephone systems and other associated products. Founded in 1999 and based in Belmont, California, they provide UCaaS services as RingCentral MVP, with features that include video meetings, virtual faxing, digital conference rooms, and AI-driven contact centers. They offer integrations with over 300 different apps and have an uptime track record of 99.999%. RingCentral complies with GDPR, has several compliance certifications and attestations, and implements technical and organizational measures to protect personal data. RingCentral's CSR program, Ringcentral.org, focuses on diversity, inclusion, non-profit support, employee volunteerism, and charitable giving. It received an AA rating in MSCI's assessment for ESG factors, and has been recognized as a UCaaS market leader in Gartner's report for nine years straight. RingCentral also received the Frost & Sullivan Award in 2019. Accredited by the BBB with an A+ rating, it responds well to criticism despite mixed reviews on support, call quality, and contracts.