Business Phone Systems
Top Companies in 2024
C-Flex by Cortel vs CallHippo
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- Complete cloud-based solutions
- Call coaching tools
- Mobile application
- Scalability
- Advanced features
- Mobile application
- Integration with other applications
- Reliant on a stable internet connection
- Key information is not advertised on their website
- Customer support issues
- Software bugs and glitches
Founded in Somerset, New Jersey, C-Flex revolutionizes business communications with their innovative phone systems tailored to different business models. Established by cloud technology provider Cortel in 1979, C-Flex integrates hardware and software expertise, ensuring reliable solutions for businesses worldwide. Trusted by industry giants like American Express and Air France, they deliver seamless connectivity through VoIP services, availability checks, and web client accessibility. C-Flex offers versatile pricing plans, accommodating businesses of all sizes, from small teams to large corporations. Their plans range from a free option for ten users to advanced packages with premium features, such as CRM integration and Microsoft Teams integration. Key features include call coaching tools for improved client relations, a mobile application for on-the-go communication, and a 30-day free trial for risk-free exploration. Customer reviews praise C-Flex's responsive customer service and user-friendly interface despite some initial setup challenges. With comprehensive offerings, C-Flex by Cortel stands as a reliable choice for businesses seeking efficient communication solutions.
CallHippo, founded in 2017 and headquartered in Delaware, is a leading cloud-based business telephony solution designed to enhance customer communication for businesses globally. The company allows users to acquire local, toll-free, and mobile numbers from over 50 countries, enabling efficient customer interactions. With a user-friendly interface, businesses can set up their call centers in under three minutes. The platform offers advanced features, including VoIP services, call tracking, speech analytics through their COACH tool, and voice broadcasting capabilities. Unique functionalities like Power Dialer and Automatic Call Distribution streamline operations and improve productivity. CallHippo integrates seamlessly with over 85 business applications, such as Salesforce and HubSpot, enhancing overall efficiency. Customer feedback highlights CallHippo's effectiveness in improving service quality and operational efficiency. The company has garnered a loyal clientele of over 4,000 businesses and is recognized for their innovative approach to telephone solutions. With a solid commitment to customer support and continuous improvement, CallHippo is positioned as a key player in the VoIP industry, encouraging potential users to explore their offerings further.
- Free Desktop App : True
- Free Video Conferencing : True
- Business Size Supported : Any
- Transparent Pricing : True
- Pricing Model : Annual subscription
- Customer Experience : Excellent
- Trustpilot Score : N/R
- BBB Rating : N/R
- Business Size Supported : Small and large businesses
- Transparent Pricing : True
- Pricing Model : Per user per month
- Customer Experience : Good
- Money-Back Guarantee : True
- Trustpilot Score : 2.3 out of 5
- BBB Rating : N/R
- 30-day free trial
- Free plan
- Free trial
- International presence
- AI-first solutions
- Call Analytics
- Call Monitoring (User Management)
- Call Recording & Voicemails
- Cellphone Compatability
- Cloud-Based Services
- Desktop Application
- Existing Hardware Compatability—Undisclosed
- International Telephone
- International Toll-Free Number
- Internet Fax
- Local Numbers for All Users—Undisclosed
- Mobile App
- Real-Time Reports
- Team Messaging
- Third-Party Software Integrations
- Unified Communications as a Service (UCaaS)
- Unlimited Calls
- Unlimited SMS
- Video Conferencing
- Virtual Assistant/Receptionist
- Virtual Phone Numbers
- Voicemail to Email
- Call Analytics
- Call Monitoring (User Management)—Undisclosed
- Call Recording & Voicemails—Undisclosed
- Cellphone Compatability—Undisclosed
- Cloud-Based Services—Undisclosed
- Desktop Application
- Existing Hardware Compatability—Undisclosed
- International Telephone
- International Toll-Free Number—Undisclosed
- Internet Fax—Undisclosed
- Local Numbers for All Users—Undisclosed
- Mobile App
- Real-Time Reports—Undisclosed
- Team Messaging—Undisclosed
- Third-Party Software Integrations—Undisclosed
- Unified Communications as a Service (UCaaS)
- Unlimited Calls—Undisclosed
- Unlimited SMS—Undisclosed
- Video Conferencing—Undisclosed
- Virtual Assistant/Receptionist—Undisclosed
- Virtual Phone Numbers—Undisclosed
- Voicemail to Email
- Android
- iOS
- macOS
- Windows
- Android—Undisclosed
- iOS
- macOS—Undisclosed
- Windows—Undisclosed
- Adapters (Analog to VoIP)
- Headsets
- Intercom & Paging
- IP Conference Phones
- IP Desk Phones
- Wi-Fi (Cordless) Phones
- Adapters (Analog to VoIP)—Undisclosed
- Headsets—Undisclosed
- Intercom & Paging—Undisclosed
- IP Conference Phones
- IP Desk Phones—Undisclosed
- Wi-Fi (Cordless) Phones—Undisclosed
- Documentation
- In-Person
- Live Online
- Videos
- Webinars
- Documentation—Undisclosed
- In-Person—Undisclosed
- Live Online
- Videos—Undisclosed
- Webinars—Undisclosed
- Demos
- FAQs
- Help Guides
- Live Chat
- Mobile Application
- Phone
- Social Media
- Demos
- FAQs
- Help Guides
- Live Chat
- Mobile Application
- Phone
- Social Media—Undisclosed
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