AT&T vs Grasshopper

Headquartered in Dallas, Texas, AT&T, was founded in 1885 by Alexander Graham Bell. They have since evolved to offer a wide range of services including wireless, internet, data, media entertainment, and business solutions like cloud-based communications, IoT, and cybersecurity. Their unique features and innovative services like AT&T ActiveArmor for secure connections and BYOD have helped distinguish them from other competitors in the industry. Although they have mixed customer feedback, AT&T is committed to bridging the digital divide and holds strong industry credentials, ranking highly in ESG ratings and securing a BBB+ rating from Fitch. Their unique product offerings and focus on improving business connections and helping them transition from analog to digital continue to solidify the company’s position as a leading data provider.

headquartered in Boston, MA, Grasshopper has provided VoIP services for small businesses and startups since their inception in 2003. Acquired by GoTo in early 2022, Grasshopper focuses on providing efficient communication solutions. The company has served over 400,000 customers, demonstrating their dedication to specialized VoIP services that help businesses maintain professional and efficient communication. Grasshopper offers a range of features designed to meet the needs of small businesses. These include call forwarding, voicemail transcription, custom greetings, and business texting, all accessible via mobile and desktop applications. The system allows users to manage business communications from anywhere, ensuring that important calls are always answered and messages are promptly addressed. Customer experience is a key focus for Grasshopper. The integration with Ruby Receptionist provides live receptionist services, adding a personal touch to customer interactions and ensuring that all calls are handled professionally. This feature and 24/7 support, helps businesses maintain smooth operations and minimize downtime. Grasshopper offers flexible pricing plans to suit different business needs. The True Solo plan, priced at $14 per month, is ideal for single-person businesses, while the Solo Plus plan, priced at $25 per month, supports unlimited users. The Small Business plan, priced at $55 per month, provides the best flexibility and customization options, making it suitable for growing businesses.