AT&T vs Dialpad

Headquartered in Dallas, Texas, AT&T, was founded in 1885 by Alexander Graham Bell. They have since evolved to offer a wide range of services including wireless, internet, data, media entertainment, and business solutions like cloud-based communications, IoT, and cybersecurity. Their unique features and innovative services like AT&T ActiveArmor for secure connections and BYOD have helped distinguish them from other competitors in the industry. Although they have mixed customer feedback, AT&T is committed to bridging the digital divide and holds strong industry credentials, ranking highly in ESG ratings and securing a BBB+ rating from Fitch. Their unique product offerings and focus on improving business connections and helping them transition from analog to digital continue to solidify the company’s position as a leading data provider.

Founded in 2011 and headquartered in San Francisco, Dialpad offers a comprehensive cloud-based communication platform that integrates voice, video, and messaging. Key features include unlimited calling within the US and Canada, AI-powered transcriptions, business SMS and MMS messaging, visual voicemail, and real-time analytics. The platform supports seamless integration with popular tools like Google Workspace and Microsoft 365, enhancing productivity and streamlining workflows. Dialpad ensures robust security with AES 256-bit encryption and SOC2 Type II compliance, ensuring data protection. Dialpad's pricing plans are designed to cater to different business needs: the Standard plan at $27 per user per month (or $15 annually) includes essential features; the Pro plan at $35 per user per month (or $25 annually) adds advanced support and integrations; and the Enterprise plan offers customizable features and pricing for larger organizations​. This flexibility makes Dialpad a versatile choice for businesses aiming to enhance their communication infrastructure.