Aircall vs CallHippo

Aircall is a cloud-based telecommunications technology company offering business phone services to international businesses, serving many industries. Founded in 2014, with an office in New York City, they provide progressive phone communication tools, call analytics, collaboration, productivity features, and integration with various platforms and apps. Aircall takes call and data security seriously and has security and compliance controls based on ISO Information Security Standards and NIST Standards. Aircall has won multiple awards for their technology and customer service, including being named Leaders by G2 and receiving the Stevie Award for Customer Service. They've exceeded $100M in annual recurring revenue for 2022, but don't have BBB accreditation. Aircall prioritizes customer satisfaction and receives more positive reviews than negative ones.

CallHippo, founded in 2017 and headquartered in Delaware, is a leading cloud-based business telephony solution designed to enhance customer communication for businesses globally. The company allows users to acquire local, toll-free, and mobile numbers from over 50 countries, enabling efficient customer interactions. With a user-friendly interface, businesses can set up their call centers in under three minutes. The platform offers advanced features, including VoIP services, call tracking, speech analytics through their COACH tool, and voice broadcasting capabilities. Unique functionalities like Power Dialer and Automatic Call Distribution streamline operations and improve productivity. CallHippo integrates seamlessly with over 85 business applications, such as Salesforce and HubSpot, enhancing overall efficiency. Customer feedback highlights CallHippo's effectiveness in improving service quality and operational efficiency. The company has garnered a loyal clientele of over 4,000 businesses and is recognized for their innovative approach to telephone solutions. With a solid commitment to customer support and continuous improvement, CallHippo is positioned as a key player in the VoIP industry, encouraging potential users to explore their offerings further.