2600Hz VoIP vs Dialpad

Founded in 2010 and headquartered in Henderson, Nevada, 2600Hz is a leader in unified cloud communications, offering robust and flexible solutions for businesses worldwide. Their flagship platform, Kazoo, seamlessly integrates voice, video, messaging, and conferencing, providing a comprehensive communication solution for businesses of all sizes. With features like interactive voice response (IVR), voicemail transcription, and integration with third-party services like Slack and Zapier, Kazoo offers over 300 APIs for extensive customization. 2600Hz is committed to enhancing customer experience through scalable deployment options, including hosted solutions for small businesses and private clouds for larger enterprises. Their platform is praised for its user-friendly interface and exceptional customer support, helping businesses manage communications efficiently and effectively. Customer feedback highlights the platform’s reliability, flexibility, and ease of use, though some users note areas for improvement in stability and support response times. While 2600Hz does not publicly disclose pricing, they offer tailored plans to meet diverse business needs, including Hosted Platform, Private Cloud, and Global Infrastructure options. Each plan provides unique features, ensuring businesses find the right fit for their communication needs.

Founded in 2011 and headquartered in San Francisco, Dialpad offers a comprehensive cloud-based communication platform that integrates voice, video, and messaging. Key features include unlimited calling within the US and Canada, AI-powered transcriptions, business SMS and MMS messaging, visual voicemail, and real-time analytics. The platform supports seamless integration with popular tools like Google Workspace and Microsoft 365, enhancing productivity and streamlining workflows. Dialpad ensures robust security with AES 256-bit encryption and SOC2 Type II compliance, ensuring data protection. Dialpad's pricing plans are designed to cater to different business needs: the Standard plan at $27 per user per month (or $15 annually) includes essential features; the Pro plan at $35 per user per month (or $25 annually) adds advanced support and integrations; and the Enterprise plan offers customizable features and pricing for larger organizations​. This flexibility makes Dialpad a versatile choice for businesses aiming to enhance their communication infrastructure.