trusted form1 VoIP vs Grasshopper | Several.com
Although we earn commissions from partners, we ensure unbiased evaluations. More on our 'How We Work' page

1 VoIP vs Grasshopper

Press [Add to Compare] to Edit, Add or Remove Vendors

Pros
  • Customizable options
  • 24/7 customer support
  • Auto attendant
Pros
  • Informative free trial
  • 24/7 unlimited support
  • Unlimited minutes
  • Integration with Ruby Receptionist
Cons
  • Lack of SMS capabilities
  • Lacks video conferencing
  • Team messaging unavailable
Cons
  • Limited third-party integrations
  • Exclusive to small businesses
  • No recording or video conferencing tools
Summary

1-VoIP, founded in 2005 and located in Oklahoma, has established themselves as a leading supplier of business phone systems. With 40 years of combined experience, they provide fast and secure communication for companies by including features such as SIP trunking, robocall avoidance, and auto attendants. Their dedication to client satisfaction shines in their flexible pricing plans and no-contract policy, which allows companies to tailor their communication solutions without making long-term commitments. 1-VoIP prioritizes security and compliance, implementing strong safeguards to protect sensitive information and guarantee regulatory conformance. They are well-known for their dependability and great customer service and remain a popular option for organizations seeking innovative and user-friendly communication solutions.

Summary

headquartered in Boston, MA, Grasshopper has provided VoIP services for small businesses and startups since their inception in 2003. Acquired by GoTo in early 2022, Grasshopper focuses on providing efficient communication solutions. The company has served over 400,000 customers, demonstrating their dedication to specialized VoIP services that help businesses maintain professional and efficient communication. Grasshopper offers a range of features designed to meet the needs of small businesses. These include call forwarding, voicemail transcription, custom greetings, and business texting, all accessible via mobile and desktop applications. The system allows users to manage business communications from anywhere, ensuring that important calls are always answered and messages are promptly addressed. Customer experience is a key focus for Grasshopper. The integration with Ruby Receptionist provides live receptionist services, adding a personal touch to customer interactions and ensuring that all calls are handled professionally. This feature and 24/7 support, helps businesses maintain smooth operations and minimize downtime. Grasshopper offers flexible pricing plans to suit different business needs. The True Solo plan, priced at $14 per month, is ideal for single-person businesses, while the Solo Plus plan, priced at $25 per month, supports unlimited users. The Small Business plan, priced at $55 per month, provides the best flexibility and customization options, making it suitable for growing businesses.
 

Quick Stats
  • Free Video Conferencing : False
  • Business Size Supported : Any
  • Transparent Pricing : True
  • Pricing Model : Monthly subscription
  • Customer Experience : Excellent
  • Trustpilot Score : N/R
  • BBB Rating : B-
Quick Stats
  • Free Desktop App : False
  • Free Video Conferencing : False
  • Business Size Supported : Small businesses
  • Transparent Pricing : True
  • Pricing Model : Per user per month
  • Customer Experience : Good
  • Trustpilot Score : 1.5 out of 5
  • BBB Rating : N/R
Selling Points
  • SIP Trunking
  • No contract requirement
  • No cancellation fee
  • Robocall & telemarketers prevention
Selling Points
  • Discounts and offers
  • User-friendly mobile app
  • Most features are included across all plans
Services Offered
  • Call Analytics
  • Call Monitoring (User Management)
  • Call Recording & Voicemails
  • Cellphone Compatability
  • Cloud-Based Services
  • Desktop Application
  • Undisclosed
    Existing Hardware Compatability
  • International Telephone
  • International Toll-Free Number
  • Internet Fax
  • Local Numbers for All Users
  • Mobile App
  • Real-Time Reports
  • Team Messaging
  • Third-Party Software Integrations
  • Unified Communications as a Service (UCaaS)
  • Unlimited Calls
  • Unlimited SMS
  • Video Conferencing
  • Undisclosed
    Virtual Assistant/Receptionist
  • Virtual Phone Numbers
  • Voicemail to Email
Services Offered
  • Call Analytics
  • Call Monitoring (User Management)
  • Call Recording & Voicemails
  • Cellphone Compatability
  • Cloud-Based Services
  • Desktop Application
  • Existing Hardware Compatability
  • International Telephone
  • International Toll-Free Number
  • Internet Fax
  • Local Numbers for All Users
  • Mobile App
  • Real-Time Reports
  • Team Messaging
  • Third-Party Software Integrations
  • Unified Communications as a Service (UCaaS)
  • Unlimited Calls
  • Unlimited SMS
  • Video Conferencing
  • Virtual Assistant/Receptionist
  • Virtual Phone Numbers
  • Voicemail to Email
Compatibility
  • Android
  • iOS
  • macOS
  • Windows
Compatibility
  • Android
  • iOS
  • macOS
  • Windows
In-House Hardware Options
  • Adapters (Analog to VoIP)
  • Headsets
  • Intercom & Paging
  • IP Conference Phones
  • IP Desk Phones
  • Wi-Fi (Cordless) Phones
In-House Hardware Options
  • Adapters (Analog to VoIP)
  • Headsets
  • Intercom & Paging
  • IP Conference Phones
  • IP Desk Phones
  • Wi-Fi (Cordless) Phones
Training
  • Undisclosed
    Documentation
  • Undisclosed
    In-Person
  • Undisclosed
    Live Online
  • Videos
  • Webinars
Training
  • Documentation
  • In-Person
  • Live Online
  • Videos
  • Webinars
Customer Support
  • Demos
  • Email
  • FAQs
  • Help Guides
  • Live Chat
  • Mobile Application
  • Phone
  • Social Media
Customer Support
  • Undisclosed
    Demos
  • Email
  • FAQs
  • Help Guides
  • Live Chat
  • Mobile Application
  • Phone
  • Social Media

Save Big on Business Phone Systems

Fill out a quick form to claim special offers on Business Phone Systems

image