Infinite Auto Protection: All You Need to Know

The Closure of Infinite Auto Protection

Infinite Auto Protection was a Michigan-based company that provided extended car warranties and was established in 2008. Infinite Auto Protection is also known as Opulent Marketing. The company had an A+ rating from the BBB but is now no longer accredited by the BBB. The company promised a straightforward and quick claims process and would cover repairs or replacements, including labor and parts, in the event of a covered breakdown. The customer would only be responsible for paying the agreed-upon deductible.

However, as of February 2023, Infinite Auto Protection is no longer in business. The reasons behind the company's closure are not entirely clear, but there are several factors that may have contributed to it. 

One possible reason for Infinite Auto Protection's closure is the negative reviews it received from customers. Customers criticized its coverage options, claims process, and customer service.

In addition, the company was ordered to cease and desist from doing business in California in 2021 for failing to honor warranties and operating without a license. This may have damaged the company's reputation and led to a decline in business. The company was accused of charging consumers a total of $58,216 for vehicle service contracts (VSCs) and failing to provide the promised coverage. The Department of Insurance ordered Infinite Auto Protection to stop selling VSCs immediately and could fine the company up to $500,000. The legal and regulatory challenges may have drained the company's resources and made it difficult to stay afloat.

In addition to the legal issues in California, in 2022, the Attorney General of Michigan also ordered Infinite Auto Protection to cease what it called “unlawful business practices.” The company was accused of failing to honor its contracts. These accusations may have contributed to the decline in business and eventual closure of the company. 

Overall, the closure of Infinite Auto Protection is a cautionary tale for companies in the extended auto warranty industry. Companies must strive to provide high-quality coverage and customer service in order to succeed in a competitive and challenging market. It also highlights the importance of thoroughly researching a company and understanding the terms and conditions of any service contract before signing up for coverage. 

If you’re looking for an extended auto warranty, check out our list of the best and worst auto warranty companies. For high-mileage vehicles, we suggest going for Endurance. If you’re looking for a warranty for your car, ATV, RV, or motorcycle, CarShield is a reliable choice. CARCHEX has been a prominent player in the extended auto warranty industry, it stands out from other companies as it works with one of the few third-party providers that offer services in all 50 states. 

References:

“Infinite Auto Protection Extended Car Warranty” 
BBB:Customer Reviews for Infinite Auto Protection: Auto Warranty Plans
BBB: Complaints for Infinite Auto Protection: Auto Warranty Plans
BBB: Business Profile for Infinite Auto Protection: Auto Warranty Plans
“Auto warranty company faces up to $500K in fines, ordered to stop doing business in California”
“Department issues Cease and Desist Order to protect California consumers from illegal extended car warranties sales”
“Stalling out on promises: Michigan company accused of not honoring Vehicle Service Contracts”

If you're interested in reading our review of Infinite Auto Protection's services before the company’s closure, you will find it below.

Infinite Auto Protection Review

Infinite Auto Protection is an auto warranty service that offers a 24/7 claim process, 100% risk-free protection plans, and a 30-day money-back guarantee. But with all the options out there, why would you choose Infinite Auto Protection? Here is what you need to know about their service.

What Does Infinite Auto Protection Have to Offer?

With Infinite Auto Protection, you'll get up to 60% off dealer prices and protection plans that cover parts, labor, roadside assistance, and more.

Your preferred repair shop is your choice as long as it is certified, and you have the option of receiving a discount when paying in full.

You can either call for a quote or fill out a quote request on the official website. However, the company doesn't state its exact cost on the web page, making it hard to get an idea about the prices without reaching out to one of its representatives.

Infinite Auto Protection Plans

You'll have three different protection plans to choose from with Infinite Auto Protection: Prime, Modern, and Foundation. Plans might vary in what they cover, but the major repairs covered by the company generally include electrical, heat and AC, hi-tech components, engine and transmission, front-rear suspension, and ABS brakes.

Infinite Auto Protection Plans Comparison:

If you want to opt for the most comprehensive plan, Prime is what you're looking for. It covers the majority of system and part repairs. Still, the other two plans (Modern and Foundation) cover a decent number of repairs for a very affordable price and offer flexible monthly payments.

With all plans, you'll have:

• Choice of repair facility
• 24/7 roadside assistance
• Budget-friendly features
• A rental car for you
• Easy, flexible payment terms
• Courtesy towing

Infinite Auto Protection Cost

Most auto warranty providers ask you to fill out a quote request to help you find the best protection plan based on your budget, car model, year, and make. Infinite Auto Protection follows the same procedure. The website doesn't disclose the exact cost of each vehicle service contract, nor does it state the amount customers need to pay as a deductible.

The website offers multiple communication options. You can reach out via phone or email to learn more about prices and coverage. If you choose to fill out the form for an Infinite Auto Protection quote, you'll need to provide your name, email, phone number, car's make, model, year, and the amount of mileage. When the quote is submitted, you'll receive additional details about the coverage, plans, and cost.

How to File a Claim With Infinite Auto Protection

Filing a claim is fairly fast and easy with Infinite Auto Protection, and you can do it virtually from anywhere at any time. You can do it through the main website as you log in to your account or by giving the company a call; an allocated number should be stated in your contract.

Remember that once you reach a repair facility, you will have to let them contact Infinite Auto Protection to discuss the coverage costs. You may be required to pay diagnosis fees if your vehicle breaks down and is not covered.

Coverage may be denied if your vehicle lacks constant maintenance, such as regular oil changes. Infinite Auto Protection will also not pay repair costs for any parts that would not have failed had you taken care of your vehicle.

What’s Not Covered by Infinite Auto Protection?

Like many other extended warranty providers, Infinite Auto Protection will not cover certain things, such as fire damage, theft, pre-existing conditions, and many others stated in the Infinite Auto Protection sample contract.

Here are some things that Infinite Auto Protection does not cover:

• A clutch friction, clutch disc, pressure plate, throwout bearing, pilot bearing, clutch master cylinder, slave cylinder, and both manual and hydraulic linkages are all parts of a manual transmission.
   
• Any repairs performed outside Canada or the US.
   
• Without a breakdown, repairs were done to improve compression, cut down on oil or fuel use, or do other work.
   
• Maintenance specified in your owner's manual includes fuel, fluids, alignments or adjustments, and lubricants.
   
• Expenses caused by the negligence, error, or omission of any servicing dealer, provider of roadside services, or repair facility.
   
• Repairs of any parts or equipment if there is a reasonable mechanical probability that the condition causing the failure existed prior to or at the time of purchase of the contract, whether known or unknown at the time of purchase.

Parts and repairs that are not covered:

• Brake pads and shoes
• Tires and wheels
• Bulbs and fuses
• Wiper blades
• Glass
• Bumpers

Customer Support

Infinite Auto Protection supports its customers through email, phone calls, fax, and an FAQ section. If you want to learn more about the prices and the best plan for you, you'll need to reach out to one of the company's representatives and discuss the details.

Phone: (800) 734-7392
Fax: (800) 277 0703
Email: cs@infiniteautoprotection.com

The website has guides to lead the customers through their claims and submit their quotes. All you should do is fill out the required information, including email, phone number, full name, and your vehicle's information, including car, make, and model.

Final Thoughts

Infinite Auto Protection offers flexible monthly payment plans for its extended warranties, ensuring they align with your budget. As per an online customer review, one individual mentioned paying just $77 per month for their coverage. In another instance, a customer shared their experience of investing $2,000 for a comprehensive five-year plan, likely referring to the Prime coverage option.

Thus, Infinite Auto Protection is a good option for people looking for extended warranties, as the prices are reportedly lower than those of other companies and the coverage is flexible.

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