Safeguard My Car vs SilverRock

Founded in 2021, Safeguard My Car was a Florida-based marketer of vehicle service contracts. Business records listed a principal address in St. Petersburg, while the company’s website displayed an Orlando office. Third-party administrators handled their contracts, claims, and repair authorizations.

The provider offered three plan categories: Powertrain Protection, Used Stated Coverage, and New Exclusionary Coverage. Depending on the plan, covered systems included the engine, transmission, drive axle, air conditioning, suspension, steering, electrical system, and select hybrid components. Powertrain coverage accepted eligible vehicles with up to 250,000 miles, and every plan included 24/7 roadside assistance.

Safeguard My Car did not hold BBB accreditation and had no verified Trustpilot or Google review profile. Feedback available through other sources was limited and mostly critical, with complaints involving sales practices, communication, claim denials, and repair coverage. The company has since gone out of business and no longer sells contracts. Former customers may need to contact the administrator or insurer listed in their agreements for help with claims or remaining coverage.

SilverRock is a vehicle service contract administrator founded in 2014 and headquartered in Phoenix, Arizona. Rather than selling extended auto warranties directly to consumers, they administer protection plans for vehicles purchased through retailers such as Carvana and DriveTime. Depending on the contract, customers may receive a limited warranty, an optional vehicle service contract, or both, with coverage for many major mechanical and electrical systems. Many plans also include benefits such as roadside assistance, rental reimbursement, transferable coverage, and access to a nationwide network of participating repair facilities.

One feature that distinguishes SilverRock is their close integration with the vehicle buying process. Eligible customers can often add protection when purchasing a vehicle, and participating repair shops can work directly with SilverRock during the claims process. Pricing and contract terms vary based on the retailer, vehicle, and selected coverage, so there is no standard published price.

Customer feedback is mixed across major review platforms. While some policyholders report smooth claims and substantial savings on expensive repairs, others describe claim disputes, communication issues, and inconsistent service experiences. This review takes a closer look at SilverRock's coverage options, contract terms, costs, customer experience, support resources, and overall value to help determine whether their vehicle protection plans are worth considering.