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Protection Direct vs American First Auto Protect

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Pros
  • 24/7 roadside assistance
  • Flexible payment options
  • Prices available on the website
  • Trip interruption reimbursement
Pros
  • Offers a variety of discounts
  • Nationwide coverage
Cons
  • Contracts are not transferable
  • Limited to 10 roadside assistance occurrences over the course of the contract
  • May not be available in California
Cons
  • Currently on alert with BBB
  • No sample contracts
  • Lack of clear information on their website about plans and coverage
Summary

Protection Direct is an extended warranty company that offers comprehensive coverage for cars, trucks, SUVs, and RVs. Their plans cover a wide range of components, including the engine, transmission, electrical system, and more. Their plans are EZ Guard, EZ Elite, and EZ Select.
They also include 24/7 roadside assistance. Countless customer reviews attest to their exceptional service and commitment to going above and beyond to meet and exceed expectations. With coverage for a wide range of components, their plans are an excellent choice for cars up to 150,000 miles or more.
 

Summary

We advise caution when considering American First Auto Protect for your extended auto warranty needs. The volume of concerning reviews about this company is notable, and we suggest that you thoroughly read through customer feedback. It's important to be aware of the numerous warnings that have surfaced regarding their services before making a decision.

Quick Stats
  • BBB Rating : A+
  • Cancelation Option : Available
  • Maintenance Coverage : Unavailable
  • Money-Back Guarantee : Available
  • Number of Plans Available : 3
  • Repair Shop Choice : Your dealer or any licensed repair facility
  • Term Limits : Undisclosed
  • Waiting Period : 60 days
  • Operating Status : Active
  • Business Started : 2006
  • Online Quote : False
Quick Stats
  • BBB Rating : F
  • Cancelation Option : Available
  • Maintenance Coverage : Unavailable
  • Money-Back Guarantee : 30-days
  • Number of Plans Available : 3
  • Repair Shop Choice : Undisclosed
  • Term Limits : Undisclosed
  • Waiting Period : 30-days
  • Operating Status : Active
  • Business Started : 2019
  • Online Quote : False
Selling Points
  • Covers most vehicles up to 20 model years and 500,000 miles
  • Covers commercial vehicles such as Lyft/Uber/Ride share vehicles
Selling Points
  • Covers vehicles from the year 2000 onwards
  • Offers services for luxury vehicles and high-end components
  • Offers trip interruption reimbursement in all its plans
Customer Support
  • Phone
  • Email
  • FAQs
  • Undisclosed
    Help Guides
  • Undisclosed
    Live Chat
  • Undisclosed
    Mobile Application
  • Ticket
Customer Support
  • Phone
  • Email
  • FAQs
  • Undisclosed
    Help Guides
  • Undisclosed
    Live Chat
  • Undisclosed
    Mobile Application
  • Undisclosed
    Ticket
Payment Options
  • Major Credit Cards
  • Major Debit Cards
  • Cash
  • Undisclosed
    Check
  • Undisclosed
    ACH Transactions
  • PayPal
  • Undisclosed
    Apple Pay
  • Undisclosed
    Google Pay
  • Undisclosed
    Money Order
  • Undisclosed
    Wire Transfer
  • *Not all payment methods are available in all states
  • *Some payment methods may incur additional fees
Payment Options
  • Major Credit Cards
  • Undisclosed
    Major Debit Cards
  • Cash
  • Undisclosed
    Check
  • Undisclosed
    ACH Transactions
  • Undisclosed
    PayPal
  • Undisclosed
    Apple Pay
  • Undisclosed
    Google Pay
  • Undisclosed
    Money Order
  • Undisclosed
    Wire Transfer
  • *Not all payment methods are available in all states
  • *Some payment methods may incur additional fees

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