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Premier Auto Protect vs Select Auto Protect

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Pros
  • Transferable coverage
  • Cancellation option
  • Rental car reimbursement
  • Nationwide coverage
  • Around-the-clock roadside assistance
Pros
  • Nationwide coverage
  • Transferable coverage
  • Unlimited claims
  • Covers cars of all ages
Cons
  • Lack of transparency
  • Limited transferability options
Cons
  • No online quote
  • Limited information
Summary

Premier Auto Protect, established in 2016, is a prominent extended warranty provider based in New York. Offering four coverage plans: Premier Basic, Premier Value, Premier Complete, and Exclusionary, their services are extended nationwide and include benefits such as roadside assistance and rental car coverage. Premier Auto Protect stands out in the extended warranty market with key features that enhance customer satisfaction. The transferability of their auto warranties offers flexibility, allowing a single transfer during the coverage period. Notably, the 30-day cancellation option allows customers to assess and decide on their coverage satisfaction.
Additionally, they simplify the claims process by facilitating direct payments to repair shops, ensuring a streamlined and convenient reimbursement process. While these aspects highlight Premier Auto Protect's strengths, addressing transparency concerns and evaluating the waiting period are essential considerations for potential customers seeking extended vehicle protection. Premier Auto Protect demonstrates responsiveness to customer complaints, aiming for issue resolution. The company holds an A rating with the Better Business Bureau, emphasizing their desire to provide the best possible service to their customers. With transferability and comprehensive coverage strengths, Premier Auto Protect is a reliable choice for extended vehicle protection.

Summary

Since they started in 2020 in Wilmington, Delaware, Select Auto Protect has quickly become known for its extended car guarantees. They have a good name because they have offered car care contracts for several years. They stand out by providing complete plans that protect car owners and flexible payment plans that work with their budgets. They are known for their dedication to customer happiness. Select Auto Protect offers nationwide coverage for unexpected vehicle repairs, regardless of your vehicle's age. The company only requires that your car be in good condition. Select Auto Protect offers three levels of coverage: Silver, Gold, and Platinum. People using Select Auto Protect have had good and bad situations. Their BBB page has an F grade, and 2.6 out of 5 stars are given by customers. Trustpilot gave them a score of 3.9, and Yelp gave them a score of 1.3. Customers who left good reviews mostly talked about how excellent the company's customer service was and how they could change plans to fit their needs. However, some people were unhappy with how long it takes to handle claims and make repairs. Some users said they were turned down for claims for things that their plan should have covered.
 

Quick Stats
  • BBB Rating : A
  • Cancelation Option : Available
  • Maintenance Coverage : False
  • Money-Back Guarantee : Available
  • Number of Plans Available : 4
  • Repair Shop Choice : True
  • Term Limits : Undisclosed
  • Waiting Period : 30 days and 1,000 miles
  • Operating Status : Active
  • Business Started : 2016
  • Online Quote : True
Quick Stats
  • BBB Rating : F
  • Cancelation Option : Available
  • Maintenance Coverage : Unavailable
  • Money-Back Guarantee : 30-day money-back guarantee
  • Number of Plans Available : 3
  • Repair Shop Choice : Any ASE-certified technician
  • Term Limits : Undisclosed
  • Waiting Period : 30-days and 1,000 miles
  • Operating Status : Active
  • Business Started : 2020
  • Online Quote : False
Selling Points
  • Cancellation option
  • Transferable coverage
  • 24/7 roadside assistance
  • Nationwide coverage
  • Direct payment
Selling Points
  • Unlimited claims
  • Low-cost plans
  • Covers all makes and models as long as the vehicle is in working condition
Customer Support
  • Phone
  • Email
  • FAQs
  • Help Guides
  • Live Chat
  • Mobile Application
  • Undisclosed
    Ticket
Customer Support
  • Phone
  • Email
  • FAQs
  • Undisclosed
    Help Guides
  • Undisclosed
    Live Chat
  • Undisclosed
    Mobile Application
  • Ticket
Payment Options
  • Undisclosed
    Major Credit Cards
  • Undisclosed
    Major Debit Cards
  • Undisclosed
    Cash
  • Undisclosed
    Check
  • Undisclosed
    ACH Transactions
  • Undisclosed
    PayPal
  • Undisclosed
    Apple Pay
  • Undisclosed
    Google Pay
  • Undisclosed
    Money Order
  • Undisclosed
    Wire Transfer
Payment Options
  • Major Credit Cards
  • Major Debit Cards
  • Undisclosed
    Cash
  • Undisclosed
    Check
  • Undisclosed
    ACH Transactions
  • Undisclosed
    PayPal
  • Undisclosed
    Apple Pay
  • Undisclosed
    Google Pay
  • Undisclosed
    Money Order
  • Undisclosed
    Wire Transfer
  • *Not all payment methods are available in all states
  • *Some payment methods may incur additional fees

Premier Auto Protect vs. Select Auto Protect

Premier Auto Protect and Select Auto Protect are prominent players in the extended auto warranty industry. Both offer comprehensive coverage options to provide vehicle owners with peace of mind. In this comparison, we'll explore their coverage plans, pricing, standout benefits, and potential drawbacks, highlighting commonalities and differences.

Coverage plans and options

Both Premier Auto Protect and Select Auto Protect offer a range of coverage plans designed to cater to different vehicle needs. These plans typically cover essential components like the engine, transmission, and electrical systems. Additionally, both companies include roadside assistance, towing, and rental car coverage, ensuring that customers are protected in various scenarios.

While the basic structure of their plans is similar, Premier Auto Protect offers four distinct plans, with their top-tier Exclusionary plan covering nearly all vehicle components. In contrast, Select Auto Protect provides three plans, with their Select Platinum plan being the most comprehensive. Premier Auto Protect also includes coverage for power sports vehicles, a feature not offered by Select Auto Protect, giving Premier an edge for customers with diverse vehicle needs.

Pricing

Both companies employ a personalized pricing model, where the cost of coverage depends on factors like the vehicle's make, model, age, and mileage. They also provide flexible payment plans, making their services accessible to many customers. Pricing transparency is somewhat limited for both companies, as neither publicly disclose specific rates on their websites.

However, Premier Auto Protect offers a broader range of deductible options, allowing customers to better tailor their plans to their financial situation. Select Auto Protect, on the other hand, is more straightforward with their pricing but does not offer an online quote tool, making it harder for potential customers to compare costs directly.

Standout benefits

Both companies offer several benefits designed to enhance the customer experience. These include nationwide coverage, transferable warranties, and unlimited claims. Additionally, they provide added perks like roadside assistance and trip interruption coverage, ensuring that customers are well-supported during unexpected vehicle issues.

One notable difference is that Premier Auto Protect offers rental car reimbursement at a higher rate and longer duration than Select Auto Protect. Premier Auto Protect also directly pays repair shops, eliminating the need for customers to handle out-of-pocket expenses before reimbursement, a convenience that Select Auto Protect does not match.

Potential drawbacks

While both companies offer valuable coverage, they also share some drawbacks, such as the lack of pricing transparency and a 30-day waiting period before coverage begins. Additionally, neither company covers routine maintenance or wear-and-tear items, which are standard exclusions in the industry.

A key difference lies in Select Auto Protect's limited online resources. The lack of a sample contract or online quote tool can make it challenging for customers to fully understand the terms and conditions before committing. Premier Auto Protect, while more transparent in certain areas, also has limitations, such as restrictive transfer policies and a less intuitive claims process.

Conclusion

Premier Auto Protect and Select Auto Protect provide reliable extended auto warranties with comprehensive coverage, flexible pricing, and valuable benefits. Premier Auto Protect stands out with their broader coverage options and customer-friendly claims process. At the same time, Select Auto Protect offers more straightforward pricing but lacks some of the conveniences and transparency that Premier provides. When choosing between the two, you must consider your specific vehicle needs, budget, and preference for customer support features.

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