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Premier Auto Protect vs Select Auto Protect

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Pros
  • Transferable coverage
  • Cancellation option
  • Rental car reimbursement
  • Nationwide coverage
  • Around-the-clock roadside assistance
Pros
  • Any ASE-certified repair facility nationwide
  • Direct payment to repair shop upon claim approval
  • No physical inspection required to enroll
  • Free contract transfer to new owner
  • 30-day money-back guarantee
  • 24/7 claims department
  • Monthly payment plans available
Cons
  • Lack of transparency
  • Limited transferability options
Cons
  • No online quotes
  • Pattern of claim denial complaints reported
  • F rating with the Better Business Bureau
  • Cancellation fee and administrative deductions may reduce refund
  • No sample contract available on website
Summary

Premier Auto Protect, established in 2016, is a prominent extended warranty provider based in New York. Offering four coverage plans: Premier Basic, Premier Value, Premier Complete, and Exclusionary, their services are extended nationwide and include benefits such as roadside assistance and rental car coverage. Premier Auto Protect stands out in the extended warranty market with key features that enhance customer satisfaction. The transferability of their auto warranties offers flexibility, allowing a single transfer during the coverage period. Notably, the 30-day cancellation option allows customers to assess and decide on their coverage satisfaction.
Additionally, they simplify the claims process by facilitating direct payments to repair shops, ensuring a streamlined and convenient reimbursement process. While these aspects highlight Premier Auto Protect's strengths, addressing transparency concerns and evaluating the waiting period are essential considerations for potential customers seeking extended vehicle protection. Premier Auto Protect demonstrates responsiveness to customer complaints, aiming for issue resolution. The company holds an A rating with the Better Business Bureau, emphasizing their desire to provide the best possible service to their customers. With transferability and comprehensive coverage strengths, Premier Auto Protect is a reliable choice for extended vehicle protection.

Summary

Founded in 2020 and headquartered in Wilmington, Delaware, Select Auto Protect is a direct provider of vehicle service contracts specializing in high-mileage and older vehicle coverage. Unlike many extended warranty companies that impose strict eligibility limits, they accept vehicles of any age and mileage, provided the car is in good working condition at the time of purchase. A major differentiator is their unlimited claims policy, with no stated annual or lifetime cap on approved repairs. The company structures its coverage into three stated-component tiers: Silver, Gold, and Platinum. While the Platinum plan is their most comprehensive offering, Select Auto Protect does not provide an exclusionary bumper-to-bumper contract. Plans include benefits such as 24/7 roadside assistance, rental car reimbursement, trip interruption coverage, and direct payment to ASE-certified repair shops nationwide. Pricing is generally positioned on the more affordable side of the market, with many plans reportedly falling between $1,000 and $3,000. Customer feedback is mixed. Many customers praise the company’s sales experience, affordability, and willingness to cover vehicles rejected elsewhere, while others report inconsistencies in claims processing, communication, and cancellation experiences.

Quick Stats
  • BBB Rating : A
  • Maximum Mileage : Undisclosed
  • Money-Back Guarantee : Available
  • Number of Plans Available : 4
  • Waiting Period : 30 days and 1,000 miles
  • Operating Status : Active
Quick Stats
  • BBB Rating : F
  • Maximum Mileage : Unlimited
  • Money-Back Guarantee : Available (30-day)
  • Number of Plans Available : 3
  • Waiting Period : 30-days and 1,000 miles
  • Operating Status : Active
  • Deductible Range : $100 (standard)
Selling Points
  • Cancellation option
  • Transferable coverage
  • 24/7 roadside assistance
  • Nationwide coverage
  • Direct payment
Selling Points
  • No vehicle age or mileage limits
  • Unlimited claims with no cap on frequency or total number
  • $500 discount on first purchase
  • Replacement guarantee: if a covered part cannot be repaired, they replace it
  • Gas refill service included in all plans
Coverage & Plan Flexibility
  • Undisclosed
    High-mileage
  • Undisclosed
    Exclusionary
  • Undisclosed
    Powertrain
  • Undisclosed
    $0 deductible option
  • Commercial/rideshare
  • Undisclosed
    EV/hybrid components
  • Undisclosed
    No waiting period
  • Option with free maintenance benefits
  • Transferable
Coverage & Plan Flexibility
  • High-mileage
  • Exclusionary
  • Powertrain
  • $0 deductible option
  • Undisclosed
    Commercial/rideshare
  • Undisclosed
    EV/hybrid components
  • No waiting period
  • Option with free maintenance benefits
  • Transferable
Claims & Repair Experience
  • 24/7 roadside assistance
  • Undisclosed
    Any licensed repair shop
  • Direct shop payment
  • In-network repair network
  • Undisclosed
    Mobile app for claims
  • Undisclosed
    Online claims portal
  • Undisclosed
    Trip interruption coverage
Claims & Repair Experience
  • 24/7 roadside assistance
  • Any licensed repair shop
  • Direct shop payment
  • Undisclosed
    In-network repair network
  • Mobile app for claims
  • Online claims portal
  • Trip interruption coverage
Customer Support & Transparency
  • Phone
  • Undisclosed
    24/7 customer support
  • Email
  • FAQs / Educational resources
  • Live Chat
  • Mobile Application
  • Undisclosed
    Online quote without phone
  • Sample contracts online
Customer Support & Transparency
  • Phone
  • 24/7 customer support
  • Email
  • FAQs / Educational resources
  • Live Chat
  • Mobile Application
  • Online quote without phone
  • Sample contracts online
Contract & Payment Terms
  • Undisclosed
    Contract (lump-sum) payments
  • Undisclosed
    Pay-in-full discount
  • Undisclosed
    Month-to-month payments
  • Undisclosed
    Cancellation fee
  • Undisclosed
    Multi-vehicle discount
  • Undisclosed
    Price lock guarantee
Contract & Payment Terms
  • Contract (lump-sum) payments
  • Pay-in-full discount
  • Month-to-month payments
  • Cancellation fee
  • Multi-vehicle discount
  • Price lock guarantee
  • *Not all payment methods are available in all states
  • *Some payment methods may incur additional fees
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Premier Auto Protect vs. Select Auto Protect

Premier Auto Protect and Select Auto Protect are prominent players in the extended auto warranty industry. Both offer comprehensive coverage options to provide vehicle owners with peace of mind. In this comparison, we'll explore their coverage plans, pricing, standout benefits, and potential drawbacks, highlighting commonalities and differences.

Coverage plans and options

Both Premier Auto Protect and Select Auto Protect offer a range of coverage plans designed to cater to different vehicle needs. These plans typically cover essential components like the engine, transmission, and electrical systems. Additionally, both companies include roadside assistance, towing, and rental car coverage, ensuring that customers are protected in various scenarios.

While the basic structure of their plans is similar, Premier Auto Protect offers four distinct plans, with their top-tier Exclusionary plan covering nearly all vehicle components. In contrast, Select Auto Protect provides three plans, with their Select Platinum plan being the most comprehensive. Premier Auto Protect also includes coverage for power sports vehicles, a feature not offered by Select Auto Protect, giving Premier an edge for customers with diverse vehicle needs.

Pricing

Both companies employ a personalized pricing model, where the cost of coverage depends on factors like the vehicle's make, model, age, and mileage. They also provide flexible payment plans, making their services accessible to many customers. Pricing transparency is somewhat limited for both companies, as neither publicly disclose specific rates on their websites.

However, Premier Auto Protect offers a broader range of deductible options, allowing customers to better tailor their plans to their financial situation. Select Auto Protect, on the other hand, is more straightforward with their pricing but does not offer an online quote tool, making it harder for potential customers to compare costs directly.

Standout benefits

Both companies offer several benefits designed to enhance the customer experience. These include nationwide coverage, transferable warranties, and unlimited claims. Additionally, they provide added perks like roadside assistance and trip interruption coverage, ensuring that customers are well-supported during unexpected vehicle issues.

One notable difference is that Premier Auto Protect offers rental car reimbursement at a higher rate and longer duration than Select Auto Protect. Premier Auto Protect also directly pays repair shops, eliminating the need for customers to handle out-of-pocket expenses before reimbursement, a convenience that Select Auto Protect does not match.

Potential drawbacks

While both companies offer valuable coverage, they also share some drawbacks, such as the lack of pricing transparency and a 30-day waiting period before coverage begins. Additionally, neither company covers routine maintenance or wear-and-tear items, which are standard exclusions in the industry.

A key difference lies in Select Auto Protect's limited online resources. The lack of a sample contract or online quote tool can make it challenging for customers to fully understand the terms and conditions before committing. Premier Auto Protect, while more transparent in certain areas, also has limitations, such as restrictive transfer policies and a less intuitive claims process.

Conclusion

Premier Auto Protect and Select Auto Protect provide reliable extended auto warranties with comprehensive coverage, flexible pricing, and valuable benefits. Premier Auto Protect stands out with their broader coverage options and customer-friendly claims process. At the same time, Select Auto Protect offers more straightforward pricing but lacks some of the conveniences and transparency that Premier provides. When choosing between the two, you must consider your specific vehicle needs, budget, and preference for customer support features.

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