Auto Warranty
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Preferred Warranties Inc vs American First Auto Protect
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- Nationwide coverage
- Offers powersport coverage
- Online claim process
- Offers a variety of discounts
- Nationwide coverage
- Can only be bought at the time of vehicle purchase
- No online quote
- Not all the plans include benefits
- Limited information
- Not a direct provider
- Currently on alert with BBB
- No sample contracts
- Lack of clear information on their website about plans and coverage
Preferred Waranties Inc. was started in 1992 in Pennsylvania as a car shop. Later, they grew into selling guarantees for cars. They've been in business for a long time and offer a full range of care contracts for used cars, bikes, and ATVs to people all over the United States. Their plans range from whole car to engine, and some come with extras like roadside help 24 hours a day, 7 days a week. They sell their plans through a wide network of authorized sellers nationwide. Instead of third-party managers, ASE-certified claim adjusters are in charge of the fixes. Some customers commented on having had trouble with their claims being denied multiple times, confusing the process and delaying repairs and payments. Contacting customer service was tricky for some, and certain vehicle parts weren't covered. Some customers also didn't like the repair shops in PWI's network.
We advise caution when considering American First Auto Protect for your extended auto warranty needs. The volume of concerning reviews about this company is notable, and we suggest that you thoroughly read through customer feedback. It's important to be aware of the numerous warnings that have surfaced regarding their services before making a decision.
- BBB Rating : A+
- Cancelation Option : Available
- Maintenance Coverage : Undisclosed
- Money-Back Guarantee : Undisclosed
- Number of Plans Available : 7
- Repair Shop Choice : Yes, any licensed repair shop in the US or Canada
- Term Limits : Undisclosed
- Waiting Period : Undisclosed
- Operating Status : Active
- Business Started : 1992
- Online Quote : False
- BBB Rating : F
- Cancelation Option : Available
- Maintenance Coverage : Unavailable
- Money-Back Guarantee : 30-days
- Number of Plans Available : 3
- Repair Shop Choice : Undisclosed
- Term Limits : Undisclosed
- Waiting Period : 30-days
- Operating Status : Active
- Business Started : 2019
- Online Quote : False
- Covers a variety of vehicles
- You can use any repair shop of choice
- Coverage begins immediately
- Covers vehicles from the year 2000 onwards
- Offers services for luxury vehicles and high-end components
- Offers trip interruption reimbursement in all its plans
- Phone
- FAQs
- Help Guides
- Live Chat—Undisclosed
- Mobile Application—Undisclosed
- Ticket—Undisclosed
- Phone
- FAQs
- Help Guides—Undisclosed
- Live Chat—Undisclosed
- Mobile Application—Undisclosed
- Ticket—Undisclosed
- Major Credit Cards
- Major Debit Cards
- Cash—Undisclosed
- Check
- ACH Transactions
- PayPal
- Apple Pay—Undisclosed
- Google Pay—Undisclosed
- Money Order
- Wire Transfer
- *Not all payment methods are available in all states
- *Some payment methods may incur additional fees
- Major Credit Cards
- Major Debit Cards—Undisclosed
- Cash
- Check—Undisclosed
- ACH Transactions—Undisclosed
- PayPal—Undisclosed
- Apple Pay—Undisclosed
- Google Pay—Undisclosed
- Money Order—Undisclosed
- Wire Transfer—Undisclosed
- *Not all payment methods are available in all states
- *Some payment methods may incur additional fees
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