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Penn Warranty Corporation vs Premier Auto Protect

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Pros
  • Nationwide coverage
  • 24/7 customer support
  • Roadside assistance
  • Rental car reimbursement
Pros
  • Transferable coverage
  • Cancellation option
  • Rental car reimbursement
  • Nationwide coverage
  • Around-the-clock roadside assistance
Cons
  • Information on plans not available on website
  • Contract terms are not transparent
  • Complicated claims process
Cons
  • Lack of transparency
  • Limited transferability options
Summary

Penn Warranty Corporation is known for their commitment to customer service and providing reliable coverage options. They offer different plans to accommodate varying needs and budgets, allowing customers to choose the level of coverage that suits them best. Like other companies in the extended auto warranty industry, Penn Warranty aims to assist drivers in managing and mitigating the financial impact of unexpected vehicle repairs. They are an extended auto warranty company that has been in business for over 30 years. They offer a variety of plans to fit most budgets.

They are backed by an A-rated insurer, but they have a complicated claim process. They have received numerous conflicting reviews, ranging from positive to negative, with most customers expressing dissatisfaction with their experiences. According to some of the good reviews, customers appreciate the lower cost, the option to choose their own repair business, and roadside help. The negative feedback, on the other hand, varied from restricted coverage and bad customer service to customers believing their contracts were dishonest.

Summary

Premier Auto Protect, established in 2016, is a prominent extended warranty provider based in New York. Offering four coverage plans: Premier Basic, Premier Value, Premier Complete, and Exclusionary, their services are extended nationwide and include benefits such as roadside assistance and rental car coverage. Premier Auto Protect stands out in the extended warranty market with key features that enhance customer satisfaction. The transferability of their auto warranties offers flexibility, allowing a single transfer during the coverage period. Notably, the 30-day cancellation option allows customers to assess and decide on their coverage satisfaction.
Additionally, they simplify the claims process by facilitating direct payments to repair shops, ensuring a streamlined and convenient reimbursement process. While these aspects highlight Premier Auto Protect's strengths, addressing transparency concerns and evaluating the waiting period are essential considerations for potential customers seeking extended vehicle protection. Premier Auto Protect demonstrates responsiveness to customer complaints, aiming for issue resolution. The company holds an A rating with the Better Business Bureau, emphasizing their desire to provide the best possible service to their customers. With transferability and comprehensive coverage strengths, Premier Auto Protect is a reliable choice for extended vehicle protection.

Quick Stats
  • BBB Rating : A+
  • Cancelation Option : Available
  • Maintenance Coverage : Undisclosed
  • Money-Back Guarantee : Undisclosed
  • Number of Plans Available : 5
  • Repair Shop Choice : Yes
  • Term Limits : Undisclosed
  • Waiting Period : 30 Days
  • Operating Status : Active
  • Business Started : 1988
  • Online Quote : False
Quick Stats
  • BBB Rating : A
  • Cancelation Option : Available
  • Maintenance Coverage : False
  • Money-Back Guarantee : Available
  • Number of Plans Available : 4
  • Repair Shop Choice : True
  • Term Limits : Undisclosed
  • Waiting Period : 30 days and 1,000 miles
  • Operating Status : Active
  • Business Started : 2016
  • Online Quote : True
Selling Points
  • Offers coverage for new, remanufactured, aftermarket, and sometimes used parts, depending on their cost and availability
Selling Points
  • Cancellation option
  • Transferable coverage
  • 24/7 roadside assistance
  • Nationwide coverage
  • Direct payment
Customer Support
  • Phone
  • Email
  • FAQs
  • Undisclosed
    Help Guides
  • Undisclosed
    Live Chat
  • Undisclosed
    Mobile Application
  • Ticket
Customer Support
  • Phone
  • Email
  • FAQs
  • Help Guides
  • Live Chat
  • Mobile Application
  • Undisclosed
    Ticket
Payment Options
  • Major Credit Cards
  • Major Debit Cards
  • Cash
  • Check
  • Undisclosed
    ACH Transactions
  • PayPal
  • Undisclosed
    Apple Pay
  • Undisclosed
    Google Pay
  • Undisclosed
    Money Order
  • Undisclosed
    Wire Transfer
  • *Not all payment methods are available in all states
  • *Some payment methods may incur additional fees
Payment Options
  • Undisclosed
    Major Credit Cards
  • Undisclosed
    Major Debit Cards
  • Undisclosed
    Cash
  • Undisclosed
    Check
  • Undisclosed
    ACH Transactions
  • Undisclosed
    PayPal
  • Undisclosed
    Apple Pay
  • Undisclosed
    Google Pay
  • Undisclosed
    Money Order
  • Undisclosed
    Wire Transfer

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